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DHL Express Employee Job Reviews in the United States

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28%
49%
18%
4%
0%
3.9
Average Rating
(based on 148 DHL Express Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.6
People You Work With
4.4
Person You Work For
4.3
Rewards You Receive
3.7
Support You Get
3.9
Way You Work
4.1
Work Setting
3.9
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Field Service Supervisor

What do you like about working at DHL Express?

"Co-workers were the best bunch of people I have ever worked with."

Industrial Engineer

"Get it in writing!"

What do you like about working at DHL Express?

"I was excited to reenter the express package industry having left a DHL competitor several years before on a voluntary severance. I was hired for a two-year project to restructure the US domestic market. It was the challenge I had been looking for and I really enjoyed my peers and the contractors and managers we were working with."

Do you have any tips for others interviewing with this company?

"If someone offers you a position for a specific period of time, get it in writing. I accepted this position on the word of management that the project would last two-years and that after that, I would have to apply for other positions in the company. I turned down a position with the USPS based on this promise. Don't make the same mistake I made, if a similar offer is extended to you, where you are being hired for a specific project for a specific period of time, get it in writing. Having said that, I truly enjoyed my time with DHL and understand the world economy did plummet, but these past 9 mos. have been difficult in the unemployment line when the alternative was a secure position with the USPS."

What don't you like about working at DHL Express?

"As the project progressed, the scope of the project kept changing and the level of service we were allowed to provide the contractors and managers was no longer adequate to fully implement the recommendations we were making. The US and world economies were in a free fall and after only 4 months of this two-year project we were laid off."

What suggestions do you have for management?

"Management needs to be more conscious of their decisions to hire and quickly change course with little or no regard to the employee. The initial plan would have been successful had it been rolled out several years earlier. It was clearly a case of too little too late. Management needs to do a better job of forecasting, especially when others livelihoods are at stake."

Field Service Supervisor

What do you like about working at DHL Express?

"I enjoyed working with the people and the fast paced style."

What don't you like about working at DHL Express?

"Had to work extremely long hours."

Field Service Supervisor

"Very challenging, pressure cooker environment but I learned so much there."

What do you like about working at DHL Express?

"It was very challenging."

What don't you like about working at DHL Express?

"You were only as good as yesterday's numbers."

What suggestions do you have for management?

"Take more advice from your front line management."

Regional Safety Manager

"Downsizing."

What do you like about working at DHL Express?

"Limited travel."

What don't you like about working at DHL Express?

"Company going out of business."

What suggestions do you have for management?

"Control labor cost."

Airport Operations Supervisor

"I grew up with this company, they are like family to me."

What do you like about working at DHL Express?

"The daily challenge. Great people and good benefits."

Do you have any tips for others interviewing with this company?

"Be open and honest! Integrity and a good attitude is everything."

What don't you like about working at DHL Express?

"Loved it ! Nothing bad to say."

What suggestions do you have for management?

"Better communication as most all companies could use this."

Warehouse Manager

"Wonderful part time job"

What do you like about working at DHL Express?

"Flexibility of hours."

Do you have any tips for others interviewing with this company?

"Availability to work different shifts and Saturdays."

What don't you like about working at DHL Express?

"I enjoyed it all."

Mail Sorter

"Well this was a temp job and all employees were treated bad."

What do you like about working at DHL Express?

"Some seasons the work load would be plenty."

Do you have any tips for others interviewing with this company?

"This is a job that throws you in the middle of a big workload with no training."

What don't you like about working at DHL Express?

"There are some seasons where the work load would be low."

What suggestions do you have for management?

"I would say to treat the staff better than the present treatment."

Courier

What do you like about working at DHL Express?

"Good company."

What don't you like about working at DHL Express?

"I liked it."

Lead Agent

What do you like about working at DHL Express?

"Employees working as one unit."

Do you have any tips for others interviewing with this company?

"With domestic operations cancelled, do not expect upward mobility."

What don't you like about working at DHL Express?

"Communications from corporate."

What suggestions do you have for management?

"Communicate equally with everyone."

Billing Coordinator

What do you like about working at DHL Express?

"Employee friendly."

Account Representative

"If DHL had not made the DHL/Airborne acquisition, it would have remained a great place."

What do you like about working at DHL Express?

"I just love being an outside sales person. DHL was the company that taught me so much about international shipping and all the paperwork involved. It was a very valuable experience for me."

Do you have any tips for others interviewing with this company?

"As always ask a lot of questions. It is sad to see what has happened to DHL in the last few years but I am grateful I trusted my instincts to leave when I did."

What don't you like about working at DHL Express?

"I did not like how the acquisition unfolded. I know acquisitions are never easy but I went from having an amazing boss to a manager that caused me to lose business as he was very raw and young as a sales manager."

What suggestions do you have for management?

"Choose wisely, treat kindly."

Operations Supervisor

"Good place to work."

What do you like about working at DHL Express?

"Good organized company. Times are different now, since it became DHL. My days were chaotic."

Do you have any tips for others interviewing with this company?

"Sometimes, you may feel like you're part of an assembly-line but overall, good company"

What don't you like about working at DHL Express?

"When it was Exel Global, long-hours were expected. Pay was adequate. Since I did the hiring, I had a good staff"

What suggestions do you have for management?

"Be more personable with staff working long-hours."

Courier

What do you like about working at DHL Express?

"Meeting and pleasing different people every day."

Do you have any tips for others interviewing with this company?

"Be yourself."

What don't you like about working at DHL Express?

"Managment."

What suggestions do you have for management?

"Put to work people that really know about the industry."

Service Agent

"Great if you work for DHL itself, no contractors."

DHL Express Reviews FAQs

Is DHL Express a good company to work for?

DHL Express has an overall rating of 3.9 Average Rating out of 5, based on over 148 DHL Express Review Ratings left anonymously by DHL Express employees, which is equal to the average rating for all companies on CareerBliss. 96% of employees would recommend working at DHL Express.

Does DHL Express pay their employees well?

DHL Express employees earn $50,000 annually on average, or $24 per hour, which is 24% lower than the national salary average of $66,000 per year. 52 DHL Express employees have shared their salaries on CareerBliss. Find DHL Express Salaries by Job Title.

How satisfied are employees working at DHL Express?

96% of employees would recommend working at DHL Express with the overall rating of 3.9 out of 5. Employees also rated DHL Express 3.8 out of 5 for Company Culture, 3.7 for Rewards You Receive, 3.6 for Growth Opportunities and 3.9 for support you get.

What is the highest paying job at DHL Express?

According to our data, the highest paying job at DHL Express is a Corporate Secretary at $251,000 annually. Browse DHL Express Salaries by Job Profile.

What is the lowest paying job at DHL Express?

According to our data, the lowest paying job at DHL Express is a Mail Sorter at $15,000 annually. Browse DHL Express Salaries by Job Profile.

What are the pros and cons of working at DHL Express?

According to reviews on CareerBliss, employees commonly rated the pros of working at DHL Express to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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