Working at Charter Communications in Austin, TX: 4 Employee Job Reviews by Real Employee working in Austin, TX Area

"I have worked for Charter for the last 4 years, It is a service driven company and competitively driven. Charter/ Spectrum a massive telecommunications company, provides commercial, cable, internet and phone services. Charter has over 26 billion customers in 41 states. Charter is also the fifth-largest telephone provider based on number of residential lines. Charter ranked No. 70 in the 2019 Fortune 500 list of the largest United States corporations by total revenue. I have very much enjoyed my time with Charter and love the relationships I have built."

"Charter is a great company to work for as far as benefits and the company pushing for you to pursue certifications and education and compensating you with bonuses or college cost reimbursement. Some of their leadership is great but the main problem I have with the company is the perception that they sacrifice compassion for humanity for the sake of policy aka "This is the company policy, you violated it so you are now fired, even though you were actually supporting your employees like a good manager and human should." Then they seem to award horrible management with promotions, or "kick the can down the road" instead of reorganizing work schedules to support healthy work/life balance for engineers working maintenence windows, even after many employees stay away from these specific departments and its hard to keep people in these positions without burning out. There are good people working here in some departments but I hear so much negativity that it can outweigh the good."

"The people are great but the policies from corporate are inflexible. In addition, oftentimes everyone is overworked to the point that it drastically affects job performance"

"Spectrum is an amazing company who cares deeply about their employees, great benefits, free services."