Working at Cablevision in Melville, NY: 15 Employee Job Reviews by Real Employee working in Melville, NY Area

"I worked at Cablevision for almost 3 years. Great people to work with."

"No room to move up in the company. It is not based on your skills or dedication but on how well you answer questions."

"I started working for Cablevision in June 2008. It is a wonderful company with many perks and benefits. I worked in a call center that employed around 600 people. I progressed very quickly, and won many awards throughout my three and a half years with Cablevison. I left the company in October of 2011, due to school, the commute, and other personal issues."

What do you like about working at Cablevision?

"Loved my job as sales manager in which I trained, coached, and developed sales skills of all reps."

Do you have any tips for others interviewing with this company?

"Too much turnover at the rep level. Improper training for new employees."

What don't you like about working at Cablevision?

"Limited growth with new takeover by Cablevision whose management team was only concerned with their own company and not Newsday."

What suggestions do you have for management?

"Improve their communication skills to staff and all department heads."

"Cable vision was a good place to work."

"Twice was employed by Cablevision. Never was made a permanent employee."

What do you like about working at Cablevision?

"Cablevision was geographically desirable to me in terms of location. It was a great atmosphere with lots of people that for the most part were all nice people."

Do you have any tips for others interviewing with this company?

"Make sure you get a shift that you request in the initial interview. Oftentimes you might be offered a second shift with the promise of being moved up in a couple of months to the first shift. This does not always happen right away. Be sure to know your technology, you will be randomly tested on your skills from time to time. This is to ensure you know what you are doing on the phone and is a measure of whether you will be considered a candidate for permanent employment. Many prospects have remained temporary employees due to the scores on the test. Others would be recommended for retraining."

What don't you like about working at Cablevision?

"The payscale could have been better for the services provided. I do not like the parking arrangements at the Melville facility.They do not have enough parking space to facilitate the office members. Cablevision would benefit in adjusting their demographics in that category. Ushering seats and parking for internal hires seems to be a growing practice for temporary employees who want to become permanent employees .This was a trend that I observed in my last employment contract at Cable. The help desk is based on productivity, how many calls can be answered within an hour, more so than problem resolution, which can lead to an increase in callback volumes."

What suggestions do you have for management?

"Management should be more actively involved in policing the ushering in mentality from some of the less in depth quality employees. I am sure some employees have been hired just on the recommendation of a few employees who were getting the best spots in the parking lots and the seat being saved for them. This is a corrupt practice that needs to be acknowledged and addressed. I am a highly qualified individual who was let go of because I called a fellow temp on this practice. I attempted to have management intervene and talk to this individual. The reply was to talk to him myself. I did and was cut from my contract the following day. I was let go of shortly after trying to do things the right way."

"Great."

What do you like about working at Cablevision?

"Atmosphere."

Do you have any tips for others interviewing with this company?

"Relax."

What don't you like about working at Cablevision?

"Nothing."

What suggestions do you have for management?

"Keep it up."

What do you like about working at Cablevision?

"I do not."

What don't you like about working at Cablevision?

"Keep track of every minute of my work, if I stay on with a customer too long they get upset."

What suggestions do you have for management?

"Lighten up."

"Nightmare to work for."

What do you like about working at Cablevision?

"Free health benefits."

Do you have any tips for others interviewing with this company?

"Only if you're desperate for a job."

What don't you like about working at Cablevision?

"Hours were horrible; customers were mean; company is dysfunctional to work for; supervisors, management, and human resources were not the most competent."

What suggestions do you have for management?

"Find a better way for phone reps to balance work and personal life to prevent such incredibly high turnover; rather than offer great benefits - take some away if needed in order to pay better wages."

"Only if you can put up with BS."

What do you like about working at Cablevision?

"It was the most stressful, unsatisfying job I ever had, the co-workers are great but the customers and management are terrible and rude and obnoxious, but it is good experience if you can put up with everything else."

What suggestions do you have for management?

"To actually promote people based on their work, and not on how much a supervisor likes someone. I saw many promotions of people who were unqualified move up b/c they were liked by someone."

"Very demanding and stressful entry level position."

What do you like about working at Cablevision?

"The benefits (free cable, phone, internet) and medical benefits."

Do you have any tips for others interviewing with this company?

"No, they take anyone."

What don't you like about working at Cablevision?

"The hectic hours (Friday thru Monday from 12:00 to 10:45 pm), very low pay (only $14-15/hr)."

What suggestions do you have for management?

"Make the pay scale and hours a little more competitive and there will not be such a huge turnover problem."

"Great job to get your feet wet in the IT world."

What do you like about working at Cablevision?

"This was my first exposure to a professional IT environment. Unfortunately, I lost the position during training weeks, due to a car accident."

"Good place to hang."

What do you like about working at Cablevision?

"Good people, good work, aggressive approach to media."

"Cablevision was great."