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Cablevision Employee Reviews for Customer Service Specialist

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Customer Service Specialists at Cablevision give their company a 4.1 out of 5.0, while the average rating for Cablevision is 4.0, making them 2% happier than every other employee at Cablevision and 10% happier than every other Customer Service Specialist on CareerBliss - the happiest Customer Service Specialists work for Dish Network.

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4.1
Average Rating
(based on 3 Customer Service Specialist Review Ratings)
Customer Service Specialist
Person You Work For 3.6 / 5 People You Work With 3.9 / 5 Work Setting 3.9 / 5
Support You Get 4.9 / 5 Rewards You Receive 3.9 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.8 / 5 Way You Work 4.9 / 5
Customer Service Specialist
Person You Work For 3.9 / 5 People You Work With 4.9 / 5 Work Setting 4.8 / 5
Support You Get 3.8 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.8 / 5
Company Culture 3.9 / 5 Way You Work 4.8 / 5

Average Customer Service Specialist Ratings in the Past 2 Years

Year Salary
2010 $3
2011 $4
Customer Service Specialist
Person You Work For 3.2 / 5 People You Work With 3.9 / 5 Work Setting 3.4 / 5
Support You Get 3.8 / 5 Rewards You Receive 3.1 / 5 Growth Opportunities 3 / 5
Company Culture 3.4 / 5 Way You Work 3.6 / 5
Customer Service Specialist
in Melville, NY

"Nightmare to work for."

What do you like about working at Cablevision?

"Free health benefits."

Do you have any tips for others interviewing with this company?

"Only if you're desperate for a job."

What don't you like about working at Cablevision?

"Hours were horrible; customers were mean; company is dysfunctional to work for; supervisors, management, and human resources were not the most competent."

What suggestions do you have for management?

"Find a better way for phone reps to balance work and personal life to prevent such incredibly high turnover; rather than offer great benefits - take some away if needed in order to pay better wages."

Average Cablevision Attributes by Customer Service Specialist

Company Culture
4
Growth Opportunities
4.2
People You Work With
4.2
Person You Work For
3.6
Rewards You Receive
4
Support You Get
4.2
Way You Work
4.4
Work Setting
4
Customer Service Specialist
in Melville, NY

"Very demanding and stressful entry level position."

What do you like about working at Cablevision?

"The benefits (free cable, phone, internet) and medical benefits."

Do you have any tips for others interviewing with this company?

"No, they take anyone."

What don't you like about working at Cablevision?

"The hectic hours (Friday thru Monday from 12:00 to 10:45 pm), very low pay (only $14-15/hr)."

What suggestions do you have for management?

"Make the pay scale and hours a little more competitive and there will not be such a huge turnover problem."

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