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2.9
Average Rating
(based on 8 Books-A-Million Review Ratings)
Company Culture
2.7
Growth Opportunities
2.5
People You Work With
4.4
Person You Work For
3.4
Rewards You Receive
2.0
Support You Get
1.9
Way You Work
2.4
Work Setting
3.5
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Merchandise Specialist
in McLean, VA

"The Books-a-Million location where I work is, overall, a very positive workplace: managers are understanding and supportive, do their best to be attentive to employee's needs, and try their best to compensate for lack of support from higher up. That said, there is a vast gulf between high-level managers and corporate and the managers and employees who work in their stores. Individual stores have to muddle through unwieldy corporate directives and inadequate pay for their work."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 1 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 2 / 5
Books-A-Million Employee
in Wilmington, NC

"Executives do not allow the management staff to do their job."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 2 / 5

Company-Industry Rating Comparison

2.9
Books-A-Million (19)

4.4 Highest Rated in this Industry is Adelphi University (7)
2.9 Lowest Rated in this Industry is Books-A-Million (19)
3.6 Average of All Companies in this Industry (1,491)
General Manager
in Columbus, GA

"If you like books this is the place to be."

What do you like about working at Books-A-Million?

"Helping customers find books. Setting up off site books signings"

Do you have any tips for others interviewing with this company?

"Make sure you get your information as to salary in writting."

What don't you like about working at Books-A-Million?

"They way they based their hours on sales. If at the end of the week your sales were not good, they would pull your hours away."

What suggestions do you have for management?

"Don't pull hours from the store at the end of the week. You should be able to use the hours as you see fit."

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Bookseller
in Concord, NC

What do you like about working at Books-A-Million?

"I enjoyed the customer service aspect of the job - being able to help others."

Do you have any tips for others interviewing with this company?

"Don't. Just don't. Fill out a McDonald's application - it's better."

What don't you like about working at Books-A-Million?

"If you did not sell enough memberships while working the register, you would be verbally abused and even have your hours cut in the middle of your shift. It was awful."

What suggestions do you have for management?

"Not require a daily percentage of memberships sold or fear termination."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 1 / 5

Average Books-A-Million Ratings in the Past 3 Years

Year Salary
2011 $3
2012 $2
2013 $2
Co-Manager
in Hixson, TN
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3.5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
General Manager
Person You Work For 4.3 / 5 People You Work With 4.9 / 5 Work Setting 2.9 / 5
Support You Get 1.2 / 5 Growth Opportunities 3.4 / 5 Way You Work 3 / 5
General Manager
in Jacksonville Beach, FL
Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 1.1 / 5 Rewards You Receive 2 / 5 Growth Opportunities 4 / 5
Company Culture 2 / 5 Way You Work 1.2 / 5
Excel Debugger
Person You Work For 4.1 / 5 People You Work With 4.4 / 5 Work Setting 3.8 / 5
Support You Get 3 / 5 Rewards You Receive 3.2 / 5 Growth Opportunities 5 / 5
Company Culture 3.8 / 5 Way You Work 3.8 / 5
Associate Sales Person

"Ok place to work, horrible pay with high expectations."

Sales Associate

"Pass if you have the option, it was not a pleasant working experience when I was there."

Programmer

What don't you like about working at Books-A-Million?

"Their number-one problem was that they constantly wanted you to throw 24 hours at it."

What suggestions do you have for management?

"Fire both of the NetCentral co-founders and don't let them have EVP positions anywhere. Seriously."

General Manager
in Alexandria, VA

"A friendly environment, but not a place to develop a career."

Sales Associate
in Madison, TN

"If you have to have a job right now, a good place to be, but not long-term."

What do you like about working at Books-A-Million?

"I love working with books, seeing what's new, what sells, and how it's marketed, as well as the thrill of helping a customer find that book they couldn't recall or recommending new books for interested readers. I specialized in science fiction and fantasy for all ages."

Do you have any tips for others interviewing with this company?

"Be sure you love books, be sure you can deal with angry or frustrated people. It's retail. If you don't love retail, don't bother to apply."

What don't you like about working at Books-A-Million?

"The hours were hard, there were a lot of rude folk about, and since we were expected to do cleaning as well, we often ended up staying very late at night."

What suggestions do you have for management?

"Be as aware as possible of the schedule you're setting for your staff. Working til 2am, with a 6am meeting the next day, is hard. Try to make your staff as aware as possible of upcoming events they would need to prepare for, and keep an eye on their interactions with each other."

Administrative Assistant
in Birmingham, AL

"Upper management needs to be more approahable"

What do you like about working at Books-A-Million?

"I was able to meet alot of famous people"

Do you have any tips for others interviewing with this company?

"Just be honest"

What don't you like about working at Books-A-Million?

"The attitudes"

What suggestions do you have for management?

"Needs to be more down to earth"

Sales Representative

"An adequate job for me while still in school"

What do you like about working at Books-A-Million?

"My co-workers were great."

Do you have any tips for others interviewing with this company?

"Its a great part time job in some aspects. The hours sometimes are difficult to work around if you are in school."

What don't you like about working at Books-A-Million?

"Management had a lot of drama. Full time hours at part time pay."

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