Company Menu

Books-A-Million Employee Job Reviews in the United States

Browse Books-A-Million Reviews by Job Title →

On average, employees at Books-A-Million give their company a 3.1 rating out of 5.0 - which is 23% lower than the average rating for all companies on CareerBliss. The happiest Books-A-Million employees are Booksellers submitting an average rating of 3.3 and General Managers with a rating of 2.4.

0%
40%
50%
10%
0%
3.1
Average Rating
(based on 10 Books-A-Million Review Ratings)

Ratings by Category

Company Culture
3.1
Growth Opportunities
2.6
People You Work With
4.5
Person You Work For
3.7
Rewards You Receive
2.4
Support You Get
2.0
Way You Work
2.7
Work Setting
3.6
Advertisement
Bookseller

"I've worked for Booksamillion for about 10 years and was saddened that they chose to close my store in Sanford. The pandemic unfortunately was very hard on most of the brick and mortar stores and it was a corporate decision. I made some very amazing customer relationships over the years with devoted customers and will miss them terrible as we became sort of a family there. They had brought their children in for many an event and we got to see them grow and flourish over the years. I do love books and got to love many friendships I cultivated. To see that face light up when you fulfill your customers request or need is delightful."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Programmer Analyst

"Average workplace, some positives some negatives. Neutral overall"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5

Company-Industry Rating Comparison

3.1
Books-A-Million (21)

4.6 Highest Rated in this Industry is St. John's University (11)
3.1 Lowest Rated in this Industry is Michaels Arts & Crafts (81)
3.6 Average of All Companies in this Industry (1,657)
Merchandise Specialist

"The Books-a-Million location where I work is, overall, a very positive workplace: managers are understanding and supportive, do their best to be attentive to employee's needs, and try their best to compensate for lack of support from higher up. That said, there is a vast gulf between high-level managers and corporate and the managers and employees who work in their stores. Individual stores have to muddle through unwieldy corporate directives and inadequate pay for their work."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 1 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 2 / 5
Books-A-Million Employee

"Executives do not allow the management staff to do their job."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 2 / 5
General Manager

"If you like books this is the place to be."

What do you like about working at Books-A-Million?

"Helping customers find books. Setting up off site books signings"

Do you have any tips for others interviewing with this company?

"Make sure you get your information as to salary in writting."

What don't you like about working at Books-A-Million?

"They way they based their hours on sales. If at the end of the week your sales were not good, they would pull your hours away."

What suggestions do you have for management?

"Don't pull hours from the store at the end of the week. You should be able to use the hours as you see fit."

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Bookseller

What do you like about working at Books-A-Million?

"I enjoyed the customer service aspect of the job - being able to help others."

Do you have any tips for others interviewing with this company?

"Don't. Just don't. Fill out a McDonald's application - it's better."

What don't you like about working at Books-A-Million?

"If you did not sell enough memberships while working the register, you would be verbally abused and even have your hours cut in the middle of your shift. It was awful."

What suggestions do you have for management?

"Not require a daily percentage of memberships sold or fear termination."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Co-Manager
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3.5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
General Manager
Person You Work For 4.3 / 5 People You Work With 4.9 / 5 Work Setting 2.9 / 5
Support You Get 1.2 / 5 Growth Opportunities 3.4 / 5 Way You Work 3 / 5
General Manager
Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 1.1 / 5 Rewards You Receive 2 / 5 Growth Opportunities 4 / 5
Company Culture 2 / 5 Way You Work 1.2 / 5
Excel Debugger
Person You Work For 4.1 / 5 People You Work With 4.4 / 5 Work Setting 3.8 / 5
Support You Get 3 / 5 Rewards You Receive 3.2 / 5 Growth Opportunities 5 / 5
Company Culture 3.8 / 5 Way You Work 3.8 / 5
Associate Sales Person

"Ok place to work, horrible pay with high expectations."

Sales Associate

"Pass if you have the option, it was not a pleasant working experience when I was there."

Programmer

What don't you like about working at Books-A-Million?

"Their number-one problem was that they constantly wanted you to throw 24 hours at it."

What suggestions do you have for management?

"Fire both of the NetCentral co-founders and don't let them have EVP positions anywhere. Seriously."

General Manager

"A friendly environment, but not a place to develop a career."

Sales Associate

"If you have to have a job right now, a good place to be, but not long-term."

What do you like about working at Books-A-Million?

"I love working with books, seeing what's new, what sells, and how it's marketed, as well as the thrill of helping a customer find that book they couldn't recall or recommending new books for interested readers. I specialized in science fiction and fantasy for all ages."

Do you have any tips for others interviewing with this company?

"Be sure you love books, be sure you can deal with angry or frustrated people. It's retail. If you don't love retail, don't bother to apply."

What don't you like about working at Books-A-Million?

"The hours were hard, there were a lot of rude folk about, and since we were expected to do cleaning as well, we often ended up staying very late at night."

What suggestions do you have for management?

"Be as aware as possible of the schedule you're setting for your staff. Working til 2am, with a 6am meeting the next day, is hard. Try to make your staff as aware as possible of upcoming events they would need to prepare for, and keep an eye on their interactions with each other."

Books-A-Million Reviews FAQs

Is Books-A-Million a good company to work for?

Books-A-Million has an overall rating of 3.1 Average Rating out of 5, based on over 10 Books-A-Million Review Ratings left anonymously by Books-A-Million employees, which is 21% lower than the average rating for all companies on CareerBliss. 90% of employees would recommend working at Books-A-Million.

Does Books-A-Million pay their employees well?

Books-A-Million employees earn $28,500 annually on average, or $14 per hour, which is 57% lower than the national salary average of $66,000 per year. 4 Books-A-Million employees have shared their salaries on CareerBliss. Find Books-A-Million Salaries by Job Title.

How satisfied are employees working at Books-A-Million?

90% of employees would recommend working at Books-A-Million with the overall rating of 3.1 out of 5. Employees also rated Books-A-Million 3.1 out of 5 for Company Culture, 2.4 for Rewards You Receive, 2.6 for Growth Opportunities and 2.0 for support you get.

What is the highest paying job at Books-A-Million?

According to our data, the highest paying job at Books-A-Million is a Director of Financial Reporting at $134,000 annually. Browse Books-A-Million Salaries by Job Profile.

What is the lowest paying job at Books-A-Million?

According to our data, the lowest paying job at Books-A-Million is a Retail Merchandiser at $12,000 annually. Browse Books-A-Million Salaries by Job Profile.

What are the pros and cons of working at Books-A-Million?

According to reviews on CareerBliss, employees commonly rated the pros of working at Books-A-Million to be Company Culture, People You Work With, Person You Work For and Work Setting, and cons to be Growth Opportunities and Rewards You Receive.

We noticed that your web browser is outdated!

Update your browser to have a more positive job search experience.

Upgrade My Browser

×