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32%
44%
20%
3%
0%
4.0
Average Rating
(based on 192 Avaya Review Ratings)
Company Culture
3.8
Growth Opportunities
3.6
People You Work With
4.5
Person You Work For
4.1
Rewards You Receive
3.9
Support You Get
3.9
Way You Work
4.1
Work Setting
4.0
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Avaya Employee
in Westminster, CO

"Avaya is in a constant state of change - between merging corporate cultures of Lucent and Nortel and migrating their physical leadership team from traditional New Jersey to new-age California, and their customer base off of hardware with some software to cloud-based SaaS systems that compete with Microsoft, Cisco and the like is a tall order. Very challenging environment."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 2 / 5
Avaya Employee
in Santa Clara, CA

"I have worked with Avaya for 4+ years now. But the company lacks in market value compensation and definitely needs more skilled recruiters.They need to retain skilled employees."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Senior Software Engineer
in Highlands Ranch, CO

"I worked at Avaya for over 10 years. What was once a promising company was driven into the ground after the Leveraged Buyout by Silverlake. Everything is short term focused. Services that customers pay money for are being cut and eliminated without telling the customers, leaving the employees on the front lines to take the hit and get screamed at. The company is in a perpetual cycle of making money by laying off as many employees every quarter as necessary to make the balance sheet look good."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Avaya Employee
in Westminster, CO

"Upper management is driving the company into the ground. It used to be a great place to work. No longer. We have taken on so much debt that the company cannot afford to do future looking work."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 3 / 5
RICS Engineer
in Coppell, TX

"I've worked for Avaya/Nortel for over 10 years. I was dedicated to providing excellent customer service along with having in depth technical knowledge. In the past two years in a support/standby support role I was able to bring in over $300K to an organization that was not bringing in any prior revenue."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Technical Instructor
in Plano, TX

"I have worked for Avaya twice in my career and would recommend anyone interested to apply. This is a great company."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Sales Operations Support Manager
in Basking Ridge, NJ

"I worked for Avaya for 15 years and within that time I was able to develop my skill set through company training and external resources. I would recommend Avaya as a very good place to work in the telecommunications industry."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Avaya Employee
in Fairfax, VA

"Excellent company and excellent product. Very competitive environment with main competitor being Cisco. Avaya had a 25% downsizing of the sales force due to continued pressure on their margins, and thus my job in Dallas was eliminated. But overall, Avaya was and is a great company."

Person You Work For 4.3 / 5 People You Work With 4.3 / 5 Work Setting 4.3 / 5
Support You Get 4.3 / 5 Rewards You Receive 4.3 / 5 Growth Opportunities 4.3 / 5
Company Culture 4.3 / 5 Way You Work 4.3 / 5
Avaya Employee
in Belleville, ON

"I was working over 3 years with Avaya. It is a significant player in voice customer applications and solutions with little lesser result moving into multimedia space."

Person You Work For 4.3 / 5 People You Work With 4.3 / 5 Work Setting 4.3 / 5
Support You Get 4.3 / 5 Rewards You Receive 4.3 / 5 Growth Opportunities 4.3 / 5
Company Culture 4.3 / 5 Way You Work 4.3 / 5
Avaya Employee
in Fairfax, VA

"No clear direction and lack of leadership. CEO and the VPs and not on the same page and the expectations are unreal."

Person You Work For 2.3 / 5 People You Work With 2.3 / 5 Work Setting 2.3 / 5
Support You Get 2.3 / 5 Rewards You Receive 2.3 / 5 Growth Opportunities 2.3 / 5
Company Culture 2.3 / 5 Way You Work 2.3 / 5
Senior Manager
in Santa Clara, CA

"It has been a hard journey in the last 18 months."

What do you like about working at Avaya?

"We are still trying to turnaround the company. Good products in the pipeline."

What don't you like about working at Avaya?

"Luck of employee development, constant downsizing, the performance management process forces people to compete against each other rather than collaborate in a team environment."

What suggestions do you have for management?

"We need a new CEO who can engage employees with excitement, and can communicate a clear strategy. Stop hiring executives from the street."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 2 / 5
Software Developer
in Santa Clara, CA

What do you like about working at Avaya?

"Flexible works hours and the ability to work from home on a semi-regular basis."

What don't you like about working at Avaya?

"Lack of stock options now that we are a private company."

What suggestions do you have for management?

"Hurry up and go public so that stock options can return."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Senior Manager
in Denver, CO

"Cheapest labor - untrained just to lower expenses so owners can get a profit."

What do you like about working at Avaya?

"Individual team is top of the line. Salary is top reason."

Do you have any tips for others interviewing with this company?

"Unless you live outside the USA, do not apply here; you will be released."

What don't you like about working at Avaya?

"They are only interested in bottom-line revenue. Customer satisfaction is lip service and execs want cheapest (lower skills) help."

What suggestions do you have for management?

"They need an investment group to sell Avaya. There's no interest in people, and leadership should step down due to lack of confidence."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 5 / 5
Global Account Manager
in New York City, NY

"Not a happy place."

What do you like about working at Avaya?

"I was allowed to travel all over the world. It was a great perk, but that's about it."

Do you have any tips for others interviewing with this company?

"Wait for the company's finances to stabilize before working here."

What don't you like about working at Avaya?

"I dislike the poor finances and mandatory furloughs (one day a week last two months). Management was not the swiftest."

What suggestions do you have for management?

"Invest in people and resources. Clients and revenue will come back quickly."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Software Engineering Manager
in Westminster, CO

"Overall, my experience has been good."

What do you like about working at Avaya?

"Avaya has a flexible work environment where I can work from the office or home."

Do you have any tips for others interviewing with this company?

"The company is focusing on software, virtualization, video, and whatever else is the current hot item."

What don't you like about working at Avaya?

"Recent restructuring has left employee morale low and in need of a boost."

What suggestions do you have for management?

"Management needs to start paying more attention to employees and less attention to the latest fad."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5
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