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Avaya Employee Job Reviews in the United States

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32%
45%
21%
3%
0%
4.0
Average Rating
(based on 195 Avaya Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.5
People You Work With
4.5
Person You Work For
4.1
Rewards You Receive
3.9
Support You Get
3.9
Way You Work
4.1
Work Setting
4.0
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Proposal Manager

"Avaya has excellent benefits, job training, support from co-workers, and team environment."

What do you like about working at Avaya?

"The culture and environment were great for the ability to keep up with the latest proposal response trends."

Do you have any tips for others interviewing with this company?

"Be honest, expect long hours and the responsibilities of multiple people's jobs, and figure you will be working most nights and even weekends."

What don't you like about working at Avaya?

"I dislike the fact that they began laying off so many people in order to fix their bottom line. People did the work of 2-3 normal workers and they continued to cut."

What suggestions do you have for management?

"Management should communicate more closely with their teams and not be off doing God knows what and not be accountable."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Client Sales Executive

"It is rewarding, but the company future is in question."

What do you like about working at Avaya?

"I like channel development, training provided, certifications, marketing assistance, 401k, and medical benefits."

Do you have any tips for others interviewing with this company?

"Channel is the key to success; base your responses on that."

What don't you like about working at Avaya?

"The future of Avaya is questionable. It went for public to private, pending IPO. The legacy of ATT and Lucent is history. R&D is not adequate. New products are missing and they just have enhanced products. The acquisition of Nortel is questionable."

What suggestions do you have for management?

"Management needs to become an innovator. Stop fighting with your channels. Let the channels sell support rather than Avaya having this exclusive."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Technical Support Representative

"A great company to work for."

What do you like about working at Avaya?

"I like the people and management of the company, and the care they show."

Do you have any tips for others interviewing with this company?

"You need to be able to walk in and just do the job."

What don't you like about working at Avaya?

"I have no reason to say anything bad about this company."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Business Development Manager

What do you like about working at Avaya?

"I work with a talented group of people within my business unit of managed services. We have strong leadership and good support."

Do you have any tips for others interviewing with this company?

"Make sure you have the tools and resources needed to be successful."

What don't you like about working at Avaya?

"Selling managed services has been a challenge as we are not recognized as the leader in this space. Our sales teams do not have a good understanding on how to qualify managed services opportunities."

What suggestions do you have for management?

"I would consolidate service offers. They are confusing to the market."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Executive Administrative Assistant

What do you like about working at Avaya?

"They were a strong company and I learned a lot about the phone systems."

Do you have any tips for others interviewing with this company?

"This company is good to work for. Only reason I left this company is because they sold the shipping dept to Celestica so I had to retire because I had enough service."

What don't you like about working at Avaya?

"The one this I disliked about the company was that they would have downsizing and the people that had to be laid off."

What suggestions do you have for management?

"Make sure that they know what they are doing. Some management, I would have to train them on their position."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Executive Administrative Assistant

What do you like about working at Avaya?

"I started with Western Electric which in turn went to AT&T, Lucent, and finally became Avaya Technologies. I really enjoyed working for them but Avaya sold the shipping department to Celestica Corp."

Do you have any tips for others interviewing with this company?

"They need to have an open mind and be committed to the company."

What don't you like about working at Avaya?

"The only thing I did not like working for this company was that they had several layoffs and having to deal with these."

What suggestions do you have for management?

"The management was pretty good at Avaya, and most of them were good enough to train the new personnel. Some management I would have to train in some of their processes."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Channel Systems Engineer

"Avaya is a good company with a great product."

What do you like about working at Avaya?

"I like the flexible work environment and good pay, and that it is a very respected product in the marketplace."

Do you have any tips for others interviewing with this company?

"Negotiate very hard on the front end of employment, because it is difficult to get more when you are hired."

What don't you like about working at Avaya?

"I dislike the lack of advancement opportunities. Volatile upper management reorganizations are going on and it is troubling."

What suggestions do you have for management?

"Value long-time employees and provide a more secure workplace."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Supply Assurance Manager

What do you like about working at Avaya?

"I like some of the people, challenges at work, and the opportunity to learn."

Do you have any tips for others interviewing with this company?

"Know that you are going to work long hours. There is no job security."

What don't you like about working at Avaya?

"I dislike unrealistic expectations of management, insufficient IT tools, and no training for employees."

What suggestions do you have for management?

"Be fair with suppliers, be fair with employees, and have a plan and stick with it."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Solutions Support Engineer

What do you like about working at Avaya?

"I can make a difference each day working with some key customers."

Do you have any tips for others interviewing with this company?

"Expect that the company will continue to eliminate more and more people over the next year."

What don't you like about working at Avaya?

"The company does not embrace change and prefers to avoid it."

What suggestions do you have for management?

"Hold management accountable for their decision-making, and then follow through."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Staff Technician

"I like the professional environment, good salary, nice coworkers, and good team work."

What do you like about working at Avaya?

"They have a professional environment. I like the good salary, nice co workers, and good team work."

What don't you like about working at Avaya?

"None, I cannot think of any negative things about this company."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Accounts Receivable Manager
Person You Work For 5 / 5 Work Setting 4 / 5 Company Culture 4 / 5
Senior Software Engineer

What do you like about working at Avaya?

"I like the interesting projects, good team, friendly atmosphere, and exposure to networking concepts."

What suggestions do you have for management?

"Improve the sales and make more money so that we can all be happy."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Technical Manager

What do you like about working at Avaya?

"I can grow and be able to improve every day."

Do you have any tips for others interviewing with this company?

"It is a great company; there is nothing bad to say!"

What don't you like about working at Avaya?

"I dislike the country where I'm located and the money benefits."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Engineer
Person You Work For 2 / 5 People You Work With 5 / 5 Work Setting 3.1 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 2.4 / 5
Software Engineer
Person You Work For 4.5 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 4.8 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.9 / 5 Way You Work 4.4 / 5

Avaya Reviews FAQs

Is Avaya a good company to work for?

Avaya has an overall rating of 4.0 Average Rating out of 5, based on over 195 Avaya Review Ratings left anonymously by Avaya employees, which is 3% higher than the average rating for all companies on CareerBliss. 97% of employees would recommend working at Avaya.

Does Avaya pay their employees well?

Avaya employees earn $84,500 annually on average, or $41 per hour, which is 28% higher than the national salary average of $66,000 per year. 41 Avaya employees have shared their salaries on CareerBliss. Find Avaya Salaries by Job Title.

How satisfied are employees working at Avaya?

97% of employees would recommend working at Avaya with the overall rating of 4.0 out of 5. Employees also rated Avaya 3.8 out of 5 for Company Culture, 3.9 for Rewards You Receive, 3.5 for Growth Opportunities and 3.9 for support you get.

What is the highest paying job at Avaya?

According to our data, the highest paying job at Avaya is a Director of Corporate Development at $301,000 annually. Browse Avaya Salaries by Job Profile.

What is the lowest paying job at Avaya?

According to our data, the lowest paying job at Avaya is a Store Manager at $16,000 annually. Browse Avaya Salaries by Job Profile.

What are the pros and cons of working at Avaya?

According to reviews on CareerBliss, employees commonly rated the pros of working at Avaya to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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