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TeleTech Employee Job Reviews in the United States

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15%
30%
35%
18%
2%
3.3
Average Rating
(based on 40 TeleTech Review Ratings)

Ratings by Category

Company Culture
3.1
Growth Opportunities
2.7
People You Work With
4.0
Person You Work For
3.7
Rewards You Receive
3.0
Support You Get
3.1
Way You Work
3.5
Work Setting
3.3
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"I worked for them for 2 years, and liked some of it, though it is not the job for me. It's an easy enough job, and if you work there enough you can move up. For those either in the phone support industry or looking for a part time job, or a temp job this is a nice fit. Just make sure you're on time and can handle a semi-strict schedule. Though they do offer part time."
Posted 10 years ago in Morgantown, WV
Technical Service Representative
Person You Work For 4.1 / 5 People You Work With 3.4 / 5 Work Setting 3.7 / 5
Support You Get 3.7 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3.1 / 5
Company Culture 3.5 / 5 Way You Work 4 / 5
Lead Agent
Person You Work For 2.8 / 5 People You Work With 2.6 / 5 Work Setting 2.5 / 5
Support You Get 2.5 / 5 Rewards You Receive 1.8 / 5 Growth Opportunities 1.3 / 5
Company Culture 1.6 / 5 Way You Work 4.3 / 5
Director of Human Capital
Person You Work For 4 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 4.3 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.9 / 5 Way You Work 4 / 5
Customer Service Representative

"Flexible job that I work at home."

Person You Work For 4.3 / 5 People You Work With 4.5 / 5 Work Setting 4.6 / 5
Support You Get 4.5 / 5 Rewards You Receive 4.6 / 5 Growth Opportunities 4.5 / 5
Company Culture 4.5 / 5 Way You Work 4.5 / 5
Desktop Support Technician
Person You Work For 3.1 / 5 People You Work With 2.9 / 5 Work Setting 3.9 / 5
Support You Get 3.9 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2.9 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Manager
Person You Work For 5 / 5 People You Work With 4.8 / 5 Work Setting 4.2 / 5
Support You Get 3.1 / 5 Rewards You Receive 2.9 / 5 Growth Opportunities 2.2 / 5
Company Culture 3.6 / 5 Way You Work 4.1 / 5
Technical Support Agent
Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 2.5 / 5
Support You Get 2.5 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2.5 / 5
Company Culture 2 / 5 Way You Work 5 / 5
Senior Systems Analyst
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Functional Consultant
Person You Work For 2.4 / 5 People You Work With 2.4 / 5 Work Setting 2.6 / 5
Support You Get 2.7 / 5 Rewards You Receive 2.9 / 5 Growth Opportunities 2.9 / 5
Company Culture 3 / 5 Way You Work 2.9 / 5
Executive Director of Operations

What do you like about working at TeleTech?

"I enjoyed the challenges, the people I worked with and the great customers. TeleTech treated their employees well and they were very concerned about taking care of the customer, I liked that."

Do you have any tips for others interviewing with this company?

"Be bold, show a sincere interest in taking care of the customer and be willing to take risks to do that."

What don't you like about working at TeleTech?

"They occasionally had issues with their technology and that made work difficult, but they were always trying to improve."

What suggestions do you have for management?

"None, continue doing what you're doing"

Person You Work For 4.7 / 5 People You Work With 4.4 / 5 Work Setting 2.7 / 5
Support You Get 3.9 / 5 Rewards You Receive 4.7 / 5 Growth Opportunities 4.3 / 5
Company Culture 3.1 / 5 Way You Work 4.7 / 5
Customer Service Representative

"They closed down and laid off everyone at this location."

Sales Lead

"This job is a good foundation for learning about United HealthCare plans."

What do you like about working at TeleTech?

"The challenge of the sales campaigns."

What don't you like about working at TeleTech?

"The lack of job growth."

What suggestions do you have for management?

"More freedom to the employees would allow for more creative sales."

Customer Care Associate

"Cool"

What do you like about working at TeleTech?

"Helping the senior customers with their medical plan."

Do you have any tips for others interviewing with this company?

"have call center type experience."

What don't you like about working at TeleTech?

"the way they usually lay off temporary workers each year, so job security is low."

What suggestions do you have for management?

"expand there facility as well as have other medical insurance programs etc for job security for temporary workers."

Switchboard Operator

What do you like about working at TeleTech?

"It was a telecommuting opportunity, that to me was the perfect fit for my lifestyle."

Do you have any tips for others interviewing with this company?

"Just know that you are responsible for your actions, which will determine your success and failures at everything youdo."

What don't you like about working at TeleTech?

"Unfortunatley, their technology was not the best, so there was alot of down time."

What suggestions do you have for management?

"Just that they get a better understanding the system, and not pass the buck. Basically sharing the responsibility, and working toward a solutiuon."

Customer Service Representative

What do you like about working at TeleTech?

"Meeting new people."

TeleTech Reviews FAQs

Is TeleTech a good company to work for?

TeleTech has an overall rating of 3.3 Average Rating out of 5, based on over 40 TeleTech Review Ratings left anonymously by TeleTech employees, which is 15% lower than the average rating for all companies on CareerBliss. 80% of employees would recommend working at TeleTech.

Does TeleTech pay their employees well?

TeleTech employees earn $28,000 annually on average, or $13 per hour, which is 58% lower than the national salary average of $66,000 per year. 24 TeleTech employees have shared their salaries on CareerBliss. Find TeleTech Salaries by Job Title.

How satisfied are employees working at TeleTech?

80% of employees would recommend working at TeleTech with the overall rating of 3.3 out of 5. Employees also rated TeleTech 3.1 out of 5 for Company Culture, 3.0 for Rewards You Receive, 2.7 for Growth Opportunities and 3.1 for support you get.

What is the highest paying job at TeleTech?

According to our data, the highest paying job at TeleTech is a Executive Director of Sales at $200,000 annually. Browse TeleTech Salaries by Job Profile.

What is the lowest paying job at TeleTech?

According to our data, the lowest paying job at TeleTech is a Trainee Engineer at $16,000 annually. Browse TeleTech Salaries by Job Profile.

What are the pros and cons of working at TeleTech?

According to reviews on CareerBliss, employees commonly rated the pros of working at TeleTech to be Company Culture, People You Work With, Person You Work For and Rewards You Receive, and cons to be Growth Opportunities.

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