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TeleTech Employee Job Reviews in the United States

Browse TeleTech Reviews by Job Title →

On average, employees at TeleTech give their company a 3.3 rating out of 5.0 - which is 17% lower than the average rating for all companies on CareerBliss. The happiest TeleTech employees are Customer Service Representatives submitting an average rating of 3.6.

15%
30%
35%
18%
2%
3.3
Average Rating
(based on 40 TeleTech Review Ratings)

Ratings by Category

Company Culture
3.1
Growth Opportunities
2.7
People You Work With
4.0
Person You Work For
3.7
Rewards You Receive
3.0
Support You Get
3.1
Way You Work
3.5
Work Setting
3.3
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"I worked for them for 2 years, and liked some of it, though it is not the job for me. It's an easy enough job, and if you work there enough you can move up. For those either in the phone support industry or looking for a part time job, or a temp job this is a nice fit. Just make sure you're on time and can handle a semi-strict schedule. Though they do offer part time."
Posted 10 years ago in Morgantown, WV
Customer Service Specialist

"I worked at Teletech Inc for FEMA during hurricane Katrina."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Freelancer

"All good! Everything has been great, the company, the environment, everything."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

3.3
TeleTech (63)

4.8 Highest Rated in this Industry is Applied Media Technologies (9)
2.4 Lowest Rated in this Industry is WIS International (26)
3.5 Average of All Companies in this Industry (1,141)
Senior Systems Analyst
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Director of Human Capital
Person You Work For 4 / 5 People You Work With 4.9 / 5 Work Setting 4.9 / 5
Support You Get 4.3 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.9 / 5
Company Culture 4.9 / 5 Way You Work 4 / 5
Customer Service Representative

"I've only worked for Teletech for 6 months. I had amazing coworkers and I loved the work hours."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Representative

"Flexible job that I work at home."

Person You Work For 4.3 / 5 People You Work With 4.5 / 5 Work Setting 4.6 / 5
Support You Get 4.5 / 5 Rewards You Receive 4.6 / 5 Growth Opportunities 4.5 / 5
Company Culture 4.5 / 5 Way You Work 4.5 / 5
Junior Executive

"A pleasure to work with Teletech the past 2 yrs or so."

What do you like about working at TeleTech?

"It was near my home and I was among friends."

Do you have any tips for others interviewing with this company?

"Just be yourself and and be confident in what you can do and continue to work on things you cant."

What don't you like about working at TeleTech?

"It was inside a mall so it can get busy and crowded at times."

What suggestions do you have for management?

"Do a better job at screening applicants so as not to sacrifice employee/work quality."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
TeleTech Employee

"Good company, with good work environment."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Executive Director of Operations

What do you like about working at TeleTech?

"I enjoyed the challenges, the people I worked with and the great customers. TeleTech treated their employees well and they were very concerned about taking care of the customer, I liked that."

Do you have any tips for others interviewing with this company?

"Be bold, show a sincere interest in taking care of the customer and be willing to take risks to do that."

What don't you like about working at TeleTech?

"They occasionally had issues with their technology and that made work difficult, but they were always trying to improve."

What suggestions do you have for management?

"None, continue doing what you're doing"

Person You Work For 4.7 / 5 People You Work With 4.4 / 5 Work Setting 2.7 / 5
Support You Get 3.9 / 5 Rewards You Receive 4.7 / 5 Growth Opportunities 4.3 / 5
Company Culture 3.1 / 5 Way You Work 4.7 / 5
Personnel Supervisor

"I worked for them for 2 years, and liked some of it, though it is not the job for me. It's an easy enough job, and if you work there enough you can move up. For those either in the phone support industry or looking for a part time job, or a temp job this is a nice fit. Just make sure you're on time and can handle a semi-strict schedule. Though they do offer part time."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
TeleTech Employee

"I worked for TeleTech for 3+ years and i loved the people they are great to work with! The job was stressful but they allowed us to do things to help de-stress that helped us get through the day. The Bosses will work with you if you are up front and honest with them on what is going on in your life."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 4 / 5
TeleTech Employee

"Great place to work. I would tell anyone to work here."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 3 / 5
TeleTech Employee

"I've recently been employed at Teletech, in Greeley, Colorado and I have to say it is a good call center. Teletech is partnered with USAA, we assist in any way possible we can for troops and their families in the army whether they are retired or not. I am in the banking department and I do my job well."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Manager
Person You Work For 5 / 5 People You Work With 4.8 / 5 Work Setting 4.2 / 5
Support You Get 3.1 / 5 Rewards You Receive 2.9 / 5 Growth Opportunities 2.2 / 5
Company Culture 3.6 / 5 Way You Work 4.1 / 5
TeleTech Employee

"I've worked for Teletech since 2006. Availability to move up was always available but compensation was always under the market. TeleTech is not an IT company, in essence is just a BPO."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5

TeleTech Reviews FAQs

Is TeleTech a good company to work for?

TeleTech has an overall rating of 3.3 Average Rating out of 5, based on over 40 TeleTech Review Ratings left anonymously by TeleTech employees, which is 15% lower than the average rating for all companies on CareerBliss. 80% of employees would recommend working at TeleTech.

Does TeleTech pay their employees well?

TeleTech employees earn $28,000 annually on average, or $13 per hour, which is 58% lower than the national salary average of $66,000 per year. 24 TeleTech employees have shared their salaries on CareerBliss. Find TeleTech Salaries by Job Title.

How satisfied are employees working at TeleTech?

80% of employees would recommend working at TeleTech with the overall rating of 3.3 out of 5. Employees also rated TeleTech 3.1 out of 5 for Company Culture, 3.0 for Rewards You Receive, 2.7 for Growth Opportunities and 3.1 for support you get.

What is the highest paying job at TeleTech?

According to our data, the highest paying job at TeleTech is a Executive Director of Sales at $200,000 annually. Browse TeleTech Salaries by Job Profile.

What is the lowest paying job at TeleTech?

According to our data, the lowest paying job at TeleTech is a Trainee Engineer at $16,000 annually. Browse TeleTech Salaries by Job Profile.

What are the pros and cons of working at TeleTech?

According to reviews on CareerBliss, employees commonly rated the pros of working at TeleTech to be Company Culture, People You Work With, Person You Work For and Rewards You Receive, and cons to be Growth Opportunities.

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