478 Technical Support Specialist Reviews
Submit a ReviewPlease give us a one liner to describe this review.
"Very smart CEO, and great great benefits, family oriented business."
What do you like about working at MEDITECH?
"Benefits and the vacation and sick time where great. Great company overall."
Do you have any tips for others interviewing with this company?
"You must be very well spoken and very intelligent to work there."
What don't you like about working at MEDITECH?
"Knowing someone in the company would move your career along."
What suggestions do you have for management?
"They should get more involved with the entry level staff."
What do you like about working at Specialty Answering Service?
"It's a great team atmosphere. The upper management encourages free thought and they have an open door policy where they are either very receptive or tell you why things won't work but offer suggestions & other approaches."
Do you have any tips for others interviewing with this company?
"Just be yourself & be prepared to work. I was hired as entry level but my college resume showed I put in long unpaid hours because I had a passion about IT."
What don't you like about working at Specialty Answering Service?
"In the department I'm in, there are no real offices, it's a bit of a cubicle farm. The owners at Specialty Answering Service did this on purpose to encourage unity but I'd like a little privacy."
What suggestions do you have for management?
"I'd like to see more focus on family. They have a lot of team building outings but more events where family is invited to mingle would be great."
What do you like about working at Florida State College at Jacksonville?
"Low stress and hours are very flexible. Long lunch breaks."
Do you have any tips for others interviewing with this company?
"Smile, be friendly and use a lot of b.s. They fall for it here like nothing."
What don't you like about working at Florida State College at Jacksonville?
"managers suck, no way to advance career, no pay raises or bonuses, lack of communication between management and staff"
What suggestions do you have for management?
"Talk and listen to the employees more and communicate more effectively."
Please give us a one liner to describe this review.
"It's been a pleasure working for the Hamburg Area School District."
What do you like about working at Hamburg Area School District?
"I like working on multiple different issues at once and solving them to the benefit of the school. It is because of this that I have gotten a good deal of experience and many opportunities to enhance my skill set."
Do you have any tips for others interviewing with this company?
"I would inform them that they must be prepared to work constantly without any clear sense of direction. I would say that they must be willing to take a heavy work burden."
What don't you like about working at Hamburg Area School District?
"I don't like that we are understaffed and are constantly expected to fulfill the work requirements of Tech Teams twice our size."
What suggestions do you have for management?
"I would suggest that they invest more into their IT personnel as they have doubled the amount of computer hardware in the buildings without making a comparable expansion of the IT staff."
Please give us a one liner to describe this review.
"Too highly competition-centered"
What do you like about working at Dell?
"Easy work, low commute, reputable company. Good clients, helpful floor managers."
Do you have any tips for others interviewing with this company?
"Better be emotionally stoic, inside and out. You will watch excellent agents be thrown under the bus, and you will need to be able to not react if it should happen to you."
What don't you like about working at Dell?
"Over-competitive. Poorly-devised and out-of-date tier-system is used to rank agents. Doing your best for weeks suddenly becomes no-good-at-all on the last week, due to a quietly changed policy."
What suggestions do you have for management?
"Agent-Quality-Audits must peer-review for agent quality metrics. Policy-Quality-Audits must be implemented to analyze resulting Quality-Audit metric trends."
What do you like about working at Western Wireless?
"At Western Wireless, we felt empowered and valued. We were given excellent systems to work on and great training to go with it. It was a wonderful place to work, but sadly they were purchased by another carrier that closed the Call Center."
Do you have any tips for others interviewing with this company?
"No as they are no longer in business. Alltel bought them in 2005. Alltel was then purchased by Verizon."
What don't you like about working at Western Wireless?
"The new carrier that took over was from the South, far away and more of a micro-manger, not realizing the exceptional people they had on the West Coast."
What suggestions do you have for management?
"Most employees want to give their very best. Empower them and have faith in their judgement and ability. Do not micro-manage as this lowers morale, creating a less effective team."
What do you like about working at Web.com?
"Learned a lot about the Internet and how it works."
What don't you like about working at Web.com?
"The corporation didn't really seem to care much about its employees or their happiness."
What suggestions do you have for management?
"Assume your employees are assets and not liabilities as they contain a lot of knowledge that takes years to build and replace."
Please give us a one liner to describe this review.
"Assist in closing contracts and acting as liaison between customer and company."
What do you like about working at Nevada Legal Forms?
"The people and corporate culture. A family like working environment."
Do you have any tips for others interviewing with this company?
"Must have a strong legal background and be able to multitask to be succesfull."
What don't you like about working at Nevada Legal Forms?
"This was not in a field I had strong interest in."
What suggestions do you have for management?
"There was a need for a larger office building. Location was a key sales point."
What do you like about working at Manufacturing Technology, Inc.?
"It's in a rapidly changing industry where there are constantly new technological challenges and the majority of the small pool of employees are incredibly smart and talented."
Do you have any tips for others interviewing with this company?
"It's a small company with a lot of very talented specialists, so don't try to be everything to everyone, be good at the thing you do"
What don't you like about working at Manufacturing Technology, Inc.?
"Deadlines are often unreasonable and projects often take sudden, unexpected changes in direction"
What suggestions do you have for management?
"I would give more weight to dissenting opinions or differing perspectives"
Please give us a one liner to describe this review.
"Great company to work for. I had a personality clash with the boss, but overall it was a wonderful company."
What do you like about working at Idera?
"The culture was incredible and I loved my co-workers. They were wonderful. It was a very laid-back environment but we knew how to get busy when we needed to."
Do you have any tips for others interviewing with this company?
"Be honest. Be on time. Have knowledge of both Linux and Windows. Specifically VSS and filesystems and kernels. Also networking troubleshooting skill are also very important."
What don't you like about working at Idera?
"I had a personality clash with my boss that we never could work out. That would be the only down-side I can think of."
What suggestions do you have for management?
"I would have placed someone else in charge of our department as our current manager was clearly over-loaded with running 2 different support departments."
What do you like about working at Highmark?
"The benefits are great! The hours are not too bad."
Do you have any tips for others interviewing with this company?
"Hard work is not necessarily recognized. You must be a driven person who doesn't require pats on the back."
What don't you like about working at Highmark?
"The leadership is desperately lacking and the leaders are severely out of touch with the needs of the employees. They are narrow minded and focused on numbers which is ironic since our department is people driven."
What suggestions do you have for management?
"Within our department, we desperately need great leadership. I would work towards strengthening the leaders, otherwise nothing will change."
What do you like about working at Inner City Education Foundation?
"The pleasure I got from fixing problem for children so that they can be able to enjoy the technology that is giving to them"
Do you have any tips for others interviewing with this company?
"Just work hard and keep track of all the work you do"
What don't you like about working at Inner City Education Foundation?
"Not having the opportunity to advance and move up in the company"
What suggestions do you have for management?
"They should see and appreciate the work that people do for them."
Please give us a one liner to describe this review.
"I have 11 plus years inbound call center 5 technical and software support experience."
What do you like about working at BCforward?
"Learned alot and the people were considerate and helpful in training and assistance."
Do you have any tips for others interviewing with this company?
"I really don't have any real tips outside of the normal routines of interview. Experience and attitudes should speak for itself."
What don't you like about working at BCforward?
"The technology integration that slowed down many processes and caused more issues than efficient use of technology."
What suggestions do you have for management?
"Try to keep in under one roof much simpler. Update and maintain databases and applications better."
What do you like about working at Intermedix?
"Independent worker, Multiple responsible, Remote support, desktop and server support"
What don't you like about working at Intermedix?
"Not working with a local IT team, no infrastructure support."
What suggestions do you have for management?
"Invest in infrastructure, invest in new technology, grow the IT."
What do you like about working at Milwaukee institute of Art & Design?
"I love the people I work with. I have amazing supportive coworkers and supervisors who are always willing to help me learn if I get stuck on an issue."
Do you have any tips for others interviewing with this company?
"Just do your best and be yourself. MIAD takes every kind of person if they can effectively fulfill the position."
What don't you like about working at Milwaukee institute of Art & Design?
"I wish there were more benefits for my position, and opportunities for growth."
What suggestions do you have for management?
"I would like management to consider better compensation for certain employees."
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