"I enjoy the customer service and helping people, however there is a very small opportunity of moving up in these types of positions and I am the type of person who is continuously wanting to learn new things."
"I love it because the environment is perfect."
"I was the only person on sight to do that job. I enjoyed the freedom but the work at times required multiple people. I had to manage without or request someone from Dallas for assistance. I also was in charge of PC role out and role over. Also PC maintenance. Each year job responsibilities grew but not compensation."
"When working with all the other departments, I was limited with what I can do. Once I became a REC analyst, I was able to do what was needed to take care of the customer and the issue. Our team was able to find all the issues that made it to the news."
"I am a graphic designer and artist by nature and I would prefer doing more creative types of work. I will have my associate degree from Utah Valley University fall of 2014 in Art and Visual Communication. A call center job had none of that to offer me."
"I love helping many different kinds of people and impressing them with my knowledge set, I enjoyed witnessing new issues and finding solutions. To tell you the truth, I don't really have any cons at this point in time."
"Our customer base is very unique. Most are rural area people. Calls can be challenging, they can range anywhere from wanting to know why the grass is green to wanting to know how to work their TV sets. I've been in support for the last 20 years now. It's fun when you actually fix something for someone."
"I love fixing computer issues and making peoples day when they are having a difficult time with their technology. The job isn't hard, just the same things day in and out. I like knowing a little bit about a lot of things, however, I'm looking to focus and specialize on information security. All in all, being tech support isn't bad :)"
"Love: It's easy. There's no challenge.Hate: There's no challenge in the job.Why do I say the same thing It's a love/hate relationship."
"Love the ongoing training, not too excited about work hours."
"While I enjoy helping people one on one, I feel that I would have been better at the time helping the employees that had less tech background and I was not given that opportunity."
"I love helping people. That is the most rewarding part of my job. The thing that I hate about my job is the redundancy of it. I feel as if I am not challenging myself and bettering myself."
"I am a geek. Love being around great technology. I am currently working on getting certified so I may get to a Systems Architect level."
"I have always loved working with people. I have worked in the restaurant industry for 15 years and I am still helping customers in my current position. I love the satisfaction of assisting people."
"I like to work with our customers and resolve their technical issues."
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