347 Technical Support Representative Reviews
Submit a ReviewPlease give us a one liner to describe this review.
"A great company to work for."
What do you like about working at Avaya?
"I like the people and management of the company, and the care they show."
Do you have any tips for others interviewing with this company?
"You need to be able to walk in and just do the job."
What don't you like about working at Avaya?
"I have no reason to say anything bad about this company."
Please give us a one liner to describe this review.
"Great company to work for, but I was looking for more growth and advancement."
What do you like about working at Cox Communications?
"I liked my co-workers and helping customers and free cable."
Do you have any tips for others interviewing with this company?
"Be able to multi-task, have patience, and be able to work as a team."
What don't you like about working at Cox Communications?
"The hours: not many 10 hour shifts to bid for."
What suggestions do you have for management?
"More variety of 10 hour shifts and positions to grow and advance."
Please give us a one liner to describe this review.
"Not allowed to give customers proper support."
What do you like about working at AT&T?
"Wage and benefits were good, but not worth the aggravation."
Do you have any tips for others interviewing with this company?
"Don't expect to work there very long, turnover is huge."
What don't you like about working at AT&T?
"Having to follow ridiculous computer generated text and not being allowed to solve the customer's problems."
What suggestions do you have for management?
"Listen to the people on the phones! The customers and the techs they talk to know what works."
Please give us a one liner to describe this review.
"Not as great as I would have liked it to be."
What do you like about working at Dish Network?
"I liked being able to achieve and complete the task at hand individually."
Do you have any tips for others interviewing with this company?
"I believe the interviews are being conducted properly with HR although the same impartiality should also be applied by management."
What don't you like about working at Dish Network?
"I did not like the constant ratings which I felt may have been unnecessary."
What suggestions do you have for management?
"Please try being unbiased and try to not judge people based on their outward appearance."
Please give us a one liner to describe this review.
"Call center, fast paced, graded, intensive"
What do you like about working at Stream Solutions?
"Always work to do, fast paced working environment with people"
Do you have any tips for others interviewing with this company?
"be friendly, fuzzy, kind, wonderful, smart, intuitive and above... Focused"
What don't you like about working at Stream Solutions?
"could not move around all the time, no emotions aside"
What do you like about working at CyberDefender?
"Having the ability to learn all levels of technical support to assist customers on a daily basis"
What don't you like about working at CyberDefender?
"Company filed chapter 11 suit which resulted in laying off its employees"
What suggestions do you have for management?
"To do whatever it takes before things get out of hand so that they will not have to sell the company."
What do you like about working at Computer Generated Solutions?
"satisfaction of satisfied customers to maintain current and contribute to acquiring new customers"
Do you have any tips for others interviewing with this company?
"dont take nothing the customers, vendors and end users say personally - you are a representative of the company thus the way they express themselves to you is not towards you personally but the company."
What don't you like about working at Computer Generated Solutions?
"not consistently communicating policy changes causing customer frustration and delay of service"
What suggestions do you have for management?
"better or alternate channel of communicating changes in policy to better assist customers with issues"
Please give us a one liner to describe this review.
"Great place to work, great people to work with, and great environment."
What do you like about working at ICM Registry?
"It's rare that you find great people to work with like that in a company at all levels."
Do you have any tips for others interviewing with this company?
"As always, be yourself and be honest. They like that in the people they work with."
What don't you like about working at ICM Registry?
"There was nothing in all honestly. Maybe that I wish I could travel more"
What suggestions do you have for management?
"None. They did a great job especially while being personable."
What do you like about working at Information Data Products?
"It was a job that was reliable. I had a good boss and worked with men I knew. Commute was minimal."
What don't you like about working at Information Data Products?
"No a/c. Low pay. Bad benefits. No dental. No optical."
What do you like about working at Verio?
"High salary+large bonuses, PTF personal sick vacation, benefits, Partner discount, challenge me and I learn hands on."
Do you have any tips for others interviewing with this company?
"Talk to higher support reps and get to know management. It gets your face out there and when they interview you for a promotion they will give it to you plus keep you in mind for the next team/promotion"
What don't you like about working at Verio?
"info is spread out and can be hard to find the right help docs or k-base article"
What suggestions do you have for management?
"I would spend more time getting to know each person on the floor and those I felt were smart enough to give me feedback I could use"
Please give us a one liner to describe this review.
"Great environment."
What do you like about working at Cablevision?
"I was able to help customers based on my knowledge. I was often recognized by my supervisor for doing a great job."
Do you have any tips for others interviewing with this company?
"Dress properly. Have your networking knowledge up in your head."
What don't you like about working at Cablevision?
"Everything was fine, and I liked everything about it. It was fun."
What suggestions do you have for management?
"Management there is well organized. Supervisor knows how to handle personnel."
Please give us a one liner to describe this review.
"great!"
What do you like about working at Stamps.com?
"straightforward job, no corners, easy job for my work experience"
Do you have any tips for others interviewing with this company?
"explain you tech experience and leadership experience, they value a variety of different backgrounds"
What don't you like about working at Stamps.com?
"customer are hard to deal with, policies are confusing and unfair"
What suggestions do you have for management?
"give your employess all the tools they need to complete their job and improve their job"
Please give us a one liner to describe this review.
"This company gave me a chance to learn about laptop repair for ibm products."
What do you like about working at Computer Generated Solutions?
"I liked learning about laptop repair and troubleshooting for ibm products and customers."
Do you have any tips for others interviewing with this company?
"Potential employees should ask about long-term growth opportunities with the company."
What don't you like about working at Computer Generated Solutions?
"I did not hearing about a potential layoff through management."
What suggestions do you have for management?
"The company should be informative of its actions that could employees ability to work there."
Please give us a one liner to describe this review.
"Tech support of phone, tv and internet issues of customers, upgrade of products"
What do you like about working at Convergys?
"I like the rotating shift schedules, the colleagues, the supervisors and the nature of the job as I am inclined to customer service."
Do you have any tips for others interviewing with this company?
"The applicant must be committed to customer service and issue resolution and should be conscious with time management and reliability."
What don't you like about working at Convergys?
"Metrics are too often updated as required by the client so there is a need to adjust frequently to the style of service delivered."
What suggestions do you have for management?
"There really is nothing that management can do since it is a client requirement so there is a need for consideration just in case metrics would drop because of the adjustment."
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