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Cox Communications
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Industry: Telecommunications · HQ: Atlanta, GA

Cox Communications Employee Reviews for Technical Support Representative

Browse Cox Communications Reviews by Job Title →

Technical Support Representatives at Cox Communications give their company a 4.2 out of 5.0, while the average rating for Cox Communications is 3.9, making them 7% happier than every other employee at Cox Communications and 10% happier than every other Technical Support Representative on CareerBliss - the happiest Technical Support Representatives work for Cingular Wireless.

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4.2
Average Rating
(based on 4 Technical Support Representative Review Ratings)
Technical Support Representative
in Las Vegas, NV

"Great company to work for, but I was looking for more growth and advancement."

What do you like about working at Cox Communications?

"I liked my co-workers and helping customers and free cable."

Do you have any tips for others interviewing with this company?

"Be able to multi-task, have patience, and be able to work as a team."

What don't you like about working at Cox Communications?

"The hours: not many 10 hour shifts to bid for."

What suggestions do you have for management?

"More variety of 10 hour shifts and positions to grow and advance."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Technical Support Representative
in San Diego, CA
Person You Work For 4.8 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4.9 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 3.1 / 5
Company Culture 4.9 / 5 Way You Work 4 / 5

Average Technical Support Representative Ratings in the Past 2 Years

Year Salary
2011 $4
2012 $4
Technical Support Representative
in San Diego, CA

"Good starting job in IT."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4.5 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1.5 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Technical Support Representative
in Las Vegas, NV
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4.4 / 5
Support You Get 4.4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Average Cox Communications Attributes by Technical Support Representative

Company Culture
4.5
Growth Opportunities
2.9
People You Work With
4.7
Person You Work For
4.7
Rewards You Receive
4.2
Support You Get
4.1
Way You Work
4.3
Work Setting
4.2
Technical Support Representative

What do you like about working at Cox Communications?

"It has been a good place to maintain some I.T. skills and a stable company."

Do you have any tips for others interviewing with this company?

"None at this time."

What don't you like about working at Cox Communications?

"It hasn't keep up with competitors who have developed new infrastructure and new products."

What suggestions do you have for management?

"The same thing we hear everyday-build your technology knowledge and skills."

Technical Support Representative

"I had a great time working with Cox, we worked great as a team and job was fun"

What do you like about working at Cox Communications?

"The Benefit package was great"

Do you have any tips for others interviewing with this company?

"great place to work, put your best foot forward"

What don't you like about working at Cox Communications?

"The pay was low"

What suggestions do you have for management?

"Inrease pay structure and commisions"

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