On average, employees in Denver, CO at Sykes Enterprises give their company a 3.1 rating out of 5.0 based on 5, whereas overall Average Rating of Sykes Enterprises is 3.6 out of 5.0 based on 50 Sykes Enterprises Review Ratings. The happiest Sykes Enterprises employees in Denver, CO are Customer Service Representatives submitting an average rating of 3.4 and Customer Service Specialists with a rating of 4.1.
"Great company to work for everything is provided to make sure you are successful at your work at home position. They could use a restructure of their pay scale."
"Ready set typing my opinion, the company has lots of options for jobs, mine is just one and they definitely believe in "carrot dangling" in my program, which gives no benefits as it's not a "sykes" job so I do get insurance etc. but no sick days or pto, and wages are a joke for what is expected."
"I've worked for this company and its the worst experience ever throughout my job working history. You have so-called team leaders and supervisors who hides behind customer care representatives when called upon because they want you to do their dirty work (so called policy). Very, very bad company to work for that promises you great benefits but you never see them."
"Sykes home enables people to work from home for a variety of different technology, service and retail companies doing a variety of different levels of customer service, technical support and training. They place strong emphasis on compliance and reward ethical behavior, as well as being flexible in regard to current employees' needs. This is a top tier company to work for."
"You get to work at home! Paid training is minimum wage. Once you get into production, you get paid the said hourly wage when you applied. It can be quite stressful when customers are upset. You need to suck it up and make sure the call ends with the customer happy. Pay feels low compared to the amount of work put. Occasionally, tools in the system stop working. It frustrates both you and the customer.Upper management is great. Company is great. Just not happy with the pay."
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