Sykes Enterprises: Latest Job Openings, Reviews and Ratings & Profile wise Salary Distribution

Sykes Enterprises Careers & Info

Current CEO: Charles E. Sykes

Status: Active

Sykes Enterprises, established in 1977 as a small engineering firm, has grown into an international company with operations in Europe, Asia, Africa and the Middle East. Headquartered in Tampa, Florida, Sykes employs approximately 51,000 individuals worldwide. Sykes Enterprises has built its reputation on the development and integration of business outsourcing services, which involves the independent contracting of operations and specific business functions to third party service providers. Outsourcing services are designed to reduce customer overhead and maximize business efficiency.

Sykes Enterprises offers customer development and financial management solutions to its clients through several channels of communication, including telephone, email and chat room assistance forums. Sykes offers services to several types of clients, including financial institutions, healthcare organizations, technological firms and transportation companies.

Sykes has divided its corporate responsibilities into three divisions, including contact centers, health operations and customer services. The contact center divisions are responsible for credit card services, retail banking and technological assistance. The health division provides assistance to medical professionals in gathering information necessary for the implementation of systems to manage acute and chronic medical conditions. The assistance services division provides assistance related to road side emergencies, home burglaries and identity theft.

Sykes careers are designed to create personal and professional excellence in all employees. Employees who possess diverse skills and expertise in customer development are offered excellent opportunities for career advancement. Customer service associates are provided with mentoring and training programs focused on careers in marketing, management or administration. Working at Sykes Enterprises provides employees opportunities to develop individual strategies and styles with which to meet customer service needs. Sykes rewards employees for professional excellence and team contributions.

Sykes benefits include medical, dental and vision insurance plans. Basic life insurance coverage is available to all employees, with options available to increase limits at affordable group rates. Sykes offers retirement benefits including a matching 401(k) and stock option plans. On-site and online training programs are designed for specific career opportunities, including marketing, systems analysis, software design, management and customer development. Flexible work schedules and virtual employment opportunities are available in some locations, depending on specific job requirements.

The Sykes culture is focused on a commitment to quality customer care, pride in performance and mutual respect among employees and management personnel. With the expansion of the company into global markets, opportunities are available for international travel and relocation. Employees selected for long term international assignments receive generous relocation bonuses, travel and expense reimbursement and housing assistance. Sykes, recognizing the importance of integrating employees and their families into foreign cultures, offers comprehensive language courses and individual tutoring. Employees with multilingual skills or fluency in specific languages are encouraged to apply for exciting worldwide positions.

What jobs pay the most at Sykes Enterprises?

Business Intelligence Engineer is the highest paying job at Sykes Enterprises at $126,000 annually.