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Sykes Enterprises Employee Reviews for Customer Service Representative

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Customer Service Representatives at Sykes Enterprises give their company a 3.4 out of 5.0, while the average rating for Sykes Enterprises is 3.6, making them 6% less happy than every other employee at Sykes Enterprises and 11% less happy than every other Customer Service Representative on CareerBliss - the happiest Customer Service Representatives work for Sykes.

Average Rating
(based on 4 Customer Service Representative Review Ratings)
Customer Service Representative
in Denver, CO

"Great company to work for everything is provided to make sure you are successful at your work at home position. They could use a restructure of their pay scale."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Service Representative
in Fayetteville, NC

"The best part about working for Sykes was the employees and supervisors, we were a family. But honestly there was no growth in the position which was frustrating at times. I stayed with the same pay rate for two years and the room for growth was so low it was impossible to move anywhere in the company."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 5 / 5 Way You Work 2 / 5

Average Customer Service Representative Ratings in the Past 11 Years

Year Salary
2011 $2
2012 $4
2020 $2
2021 $4
Customer Service Representative
in Minot, ND

What do you like about working at Sykes Enterprises?

"The atmosphere was very conducive to work, it was quiet, with other people with the same goals working together. If you could not find an answer, many times team members would assist you, it made the work much more efficient."

Do you have any tips for others interviewing with this company?

"Hard work should not go unnoticed, the character of a company is best illustrated by the strength of its individual employees. If you feel that you deserve a position and will commit yourself to excellence, then optimism is your ticket."

What don't you like about working at Sykes Enterprises?

"The work was difficult at times but not challenging enough to be more rewarded with higher pay. If a challenge is more rewarding than I welcome it."

What suggestions do you have for management?

"None, the organization had geared the building to run as a highly efficient, well oiled machine. I would suggest more incentive to promote employee morale."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Customer Service Representative
Person You Work For 3 / 5 People You Work With 1.1 / 5 Work Setting 4 / 5
Support You Get 1.2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 1.3 / 5 Way You Work 4 / 5

Average Sykes Enterprises Attributes by Customer Service Representative

Company Culture
Growth Opportunities
People You Work With
Person You Work For
Rewards You Receive
Support You Get
Way You Work
Work Setting
Customer Service Representative

"This is a good venue to future employers as they would know what the job seekers really look for in a company."

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