Working at Sykes Enterprises in Lakeland, FL: 2 Employee Job Reviews by Real Employee working in Lakeland, FL Area

"Extremely stressful environment they say they will work with you with your anxieties but that's a lie. When you have chronic asthma and employees keep vaping at their desk or bathroom in your lungs close you get sent home which is good but then later you get written up for not being there. At one point they blamed me for claiming I have asthma and told me that I was false for saying that I have it. I showed them my inhaler that I have to carry on my side and they said that was not enough so I had to get a doctor's letter stating I did have asthma and my supervisor drifted up in my face and told me that I'm a piece of crap for claiming I have asthma . I had a coughing fit while on the phone because someone beat again and my supervisor yelled at me and told me to cut it out or to do something about it. I was on the phone with the very sweet customer and they felt really bad for me. They do not keep their word they interfere with religion and family. Promised bonuses were never given. Management doesn't know if they're coming or going and they are very mentally abusive. Receiving phone calls 2 am on your house phone from a supervisor harassing you at your house is not good. I had nothing but High remarks and high reviews for customer satisfaction but Sykes still did not appreciate you. They didn't care about the customers or you. All they are concerned about is how much money they can get in their pocket. They keep your bonuses. They pocket you are bonuses. One of the supervisors I got along with told me that information. Trust me they left because they didn't like how we were all being treated. Always went to someone trying to get help trying to make things better and also going to human resources. Most of the time Human Resources is not available and when you tell them that they chew you out for being a liar and then your supervisor yells at you on top of their lungs for not being at your desk because you went to HR or the bathroom. There is more issues......"

"I have been employed with Sykes for over a year at their Lakeland II locale. In that time I have been moved to over 4 different teams. Only until my most recent team change have I seen any semblance of improvement and growth. I am very please to be on my current team but, I still strive to be a part of a more creative role as is my greatest desire. I am a skilled and talented artist with amazing attention to detail and wish to bring this to my employer, whomever they may be."