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Industry: Business Support Services · HQ: Nashville, TN · https://www.sitel.com

Sitel Employee Job Reviews in the United States

Browse Sitel Reviews by Job Title →

17%
31%
26%
21%
5%
3.2
Average Rating
(based on 42 Sitel Review Ratings)

Ratings by Category

Company Culture
3.1
Growth Opportunities
2.8
People You Work With
3.7
Person You Work For
3.5
Rewards You Receive
2.9
Support You Get
3.2
Way You Work
3.6
Work Setting
3.2
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Help Desk Support Advisor
"I've worked for Sitel Australia for a while, the business ethic is both alive with activity, continually supportive and competitive and recognizes the achievements of both individuals and group efforts. Being a support advisor my role consisted of inbound calls. These calls were always unique, challenging and rewarding for complicated issues, individual resolutions and hearing the various callers' backgrounds. The technology, communication and training provided was world-class."
Posted 10 years ago in Nashville, TN
Technical Services Agent
in Las Vegas, NV

"Took what I could to get my feet on the ground and now I need to start walking, thank u Sitel!"

What do you like about working at Sitel?

"That they offered 40hrs a week."

Do you have any tips for others interviewing with this company?

"Patience needed."

What don't you like about working at Sitel?

"No compensation for sales performance."

What suggestions do you have for management?

"Read from one book on company managment not 20."

Call Center Manager
in Savannah, GA

What do you like about working at Sitel?

"The 600 employees where hard workers and and wanted to learn and open to coaching and feedback."

What don't you like about working at Sitel?

"Location of how the center was designed"

What suggestions do you have for management?

"more money for AIG licsensed agents"

Customer Service Representative

"It was good to work there when I was in college."

Regional Recruiting Advisor
in Las Vegas, NV

"I enjoyed working with Sitel very much, however they are downsizing at this time."

What do you like about working at Sitel?

"Great opportunity to grow and learn."

What don't you like about working at Sitel?

"I enjoyed everything about Sitel."

Customer Service Supervisor

"Awesome"

What do you like about working at Sitel?

"The variety of different projects to work on"

Do you have any tips for others interviewing with this company?

"Know your stuff"

What don't you like about working at Sitel?

"nothing"

What suggestions do you have for management?

"keep doing what you are doing"

Technical Support Agent
in Winfield, AL

What do you like about working at Sitel?

"Works around my school schedule."

Do you have any tips for others interviewing with this company?

"Come in with a open mind."

What don't you like about working at Sitel?

"The policy and procedure are so strict."

What suggestions do you have for management?

"To make the job as enjoyable as possible."

Customer Care Representative
in Corning, NY

"It is a good place to learn how a company is NOT supposed to be ran."

What do you like about working at Sitel?

"The interactions with customers."

Do you have any tips for others interviewing with this company?

"Don't take it too seriously, it's not somewhere you'll want to stay."

What don't you like about working at Sitel?

"The co-workers, management, corporate figures disregard of policies/procedures."

What suggestions do you have for management?

"To be more consistent between each other, offer actual appreciation, challenges, and rewards/recognition to outstanding employees."

Customer Service Representative
in Longview, TX

What do you like about working at Sitel?

"Work Environment / Having a sense of being independent"

Do you have any tips for others interviewing with this company?

"Make sure you understand the company's management system"

What don't you like about working at Sitel?

"Scheduling changed quarterly."

What suggestions do you have for management?

"Be more sensitive to the needs of your employees"

Network Support Specialist

"Good place to work"

What do you like about working at Sitel?

"flexible shift, good work environment"

What don't you like about working at Sitel?

"nothing to complain"

What suggestions do you have for management?

"good management, they are very friendly and accomodating"

Sitel Reviews FAQs

Is Sitel a good company to work for?

Sitel has an overall rating of 3.2 Average Rating out of 5, based on over 42 Sitel Review Ratings left anonymously by Sitel employees, which is 18% lower than the average rating for all companies on CareerBliss. 74% of employees would recommend working at Sitel.

Does Sitel pay their employees well?

Sitel employees earn $24,000 annually on average, or $12 per hour, which is 64% lower than the national salary average of $66,000 per year. 22 Sitel employees have shared their salaries on CareerBliss. Find Sitel Salaries by Job Title.

How satisfied are employees working at Sitel?

74% of employees would recommend working at Sitel with the overall rating of 3.2 out of 5. Employees also rated Sitel 3.1 out of 5 for Company Culture, 2.9 for Rewards You Receive, 2.8 for Growth Opportunities and 3.2 for support you get.

What is the highest paying job at Sitel?

According to our data, the highest paying job at Sitel is a Management Analyst at $200,000 annually. Browse Sitel Salaries by Job Profile.

What is the lowest paying job at Sitel?

According to our data, the lowest paying job at Sitel is a Fulfillment Clerk at $12,000 annually. Browse Sitel Salaries by Job Profile.

What are the pros and cons of working at Sitel?

According to reviews on CareerBliss, employees commonly rated the pros of working at Sitel to be Company Culture, People You Work With, Person You Work For and Support You Get, and cons to be Growth Opportunities and Rewards You Receive.

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