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Working at Sitel in Corning, NY: 2 Employee Job Reviews by Real Employee working in Corning, NY Area

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On average, employees in Corning, NY at Sitel give their company a 1.6 rating out of 5.0 based on 2, whereas overall Average Rating of Sitel is 3.2 out of 5.0 based on 54 Sitel Review Ratings. The happiest Sitel employees in Corning, NY are Cellular Sales Associates submitting an average rating of 3.1 and Customer Care Representatives with a rating of 0.0.

Average Rating
(based on 42 Sitel Review Ratings)

Ratings by Category

Company Culture
Growth Opportunities
People You Work With
Person You Work For
Rewards You Receive
Support You Get
Way You Work
Work Setting
"I've worked for Sitel Australia for a while, the business ethic is both alive with activity, continually supportive and competitive and recognizes the achievements of both individuals and group efforts. Being a support advisor my role consisted of inbound calls. These calls were always unique, challenging and rewarding for complicated issues, individual resolutions and hearing the various callers' backgrounds. The technology, communication and training provided was world-class."
Posted 10 years ago in Nashville, TN

Working at Sitel in Corning, NY: 2 Employee Reviews

Cellular Sales Associate

"The job itself was great. However, the internal politics were not.The way SOP's were changed almost every week. Sitting in the cube farm not being able to use things to relieve stress sitting on a computer for hours trying to do your job was very stressful. Since there was no face to face interaction, being able to set your desk the way you wanted, being able to have a radio or music device was desirable, however this was not allowed with this position. It was sitting at an empty desk all day."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 5 / 5
Customer Care Representative

"It is a good place to learn how a company is NOT supposed to be ran."

What do you like about working at Sitel?

"The interactions with customers."

Do you have any tips for others interviewing with this company?

"Don't take it too seriously, it's not somewhere you'll want to stay."

What don't you like about working at Sitel?

"The co-workers, management, corporate figures disregard of policies/procedures."

What suggestions do you have for management?

"To be more consistent between each other, offer actual appreciation, challenges, and rewards/recognition to outstanding employees."

Company-Industry Rating Comparison

Sitel (54)

4.3 Highest Rated in this Industry is Asset Acceptance Capital (18)
2.9 Lowest Rated in this Industry is StarTek (19)
3.5 Average of All Companies in this Industry (1,522)
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