Sitel Employee Job Reviews in the United States
Browse Sitel Reviews by Job Title →
On average, employees at Sitel give their company a 3.2 rating out of 5.0 - which is 20% lower than the average rating for all companies on CareerBliss. The happiest Sitel employees are Customer Service Specialists submitting an average rating of 3.5 and Customer Service Representatives with a rating of 2.5.
Ratings by Category
"Good place to work"
What do you like about working at Sitel?
"flexible shift, good work environment"
What don't you like about working at Sitel?
"nothing to complain"
What suggestions do you have for management?
"good management, they are very friendly and accomodating"
What do you like about working at Sitel?
"Work Environment / Having a sense of being independent"
Do you have any tips for others interviewing with this company?
"Make sure you understand the company's management system"
What don't you like about working at Sitel?
"Scheduling changed quarterly."
What suggestions do you have for management?
"Be more sensitive to the needs of your employees"
Company-Industry Rating Comparison
"It is a good place to learn how a company is NOT supposed to be ran."
What do you like about working at Sitel?
"The interactions with customers."
Do you have any tips for others interviewing with this company?
"Don't take it too seriously, it's not somewhere you'll want to stay."
What don't you like about working at Sitel?
"The co-workers, management, corporate figures disregard of policies/procedures."
What suggestions do you have for management?
"To be more consistent between each other, offer actual appreciation, challenges, and rewards/recognition to outstanding employees."
What do you like about working at Sitel?
"Works around my school schedule."
Do you have any tips for others interviewing with this company?
"Come in with a open mind."
What don't you like about working at Sitel?
"The policy and procedure are so strict."
What suggestions do you have for management?
"To make the job as enjoyable as possible."
"Awesome"
What do you like about working at Sitel?
"The variety of different projects to work on"
Do you have any tips for others interviewing with this company?
"Know your stuff"
What don't you like about working at Sitel?
"nothing"
What suggestions do you have for management?
"keep doing what you are doing"
"I enjoyed working with Sitel very much, however they are downsizing at this time."
What do you like about working at Sitel?
"Great opportunity to grow and learn."
What don't you like about working at Sitel?
"I enjoyed everything about Sitel."
What do you like about working at Sitel?
"The 600 employees where hard workers and and wanted to learn and open to coaching and feedback."
What don't you like about working at Sitel?
"Location of how the center was designed"
What suggestions do you have for management?
"more money for AIG licsensed agents"
"Took what I could to get my feet on the ground and now I need to start walking, thank u Sitel!"
What do you like about working at Sitel?
"That they offered 40hrs a week."
Do you have any tips for others interviewing with this company?
"Patience needed."
What don't you like about working at Sitel?
"No compensation for sales performance."
What suggestions do you have for management?
"Read from one book on company managment not 20."
"Steady secure company offering safe reliable work for career minded individuals, excellent benefits and co-workers."
What do you like about working at Sitel?
"Close to home and safe clean working environment. Excellent training was given for many weeks"
Do you have any tips for others interviewing with this company?
"Don't strees about the lengthy testing procedures..I thought I did really bad when in fact I did really well"
What don't you like about working at Sitel?
"There was a lack of proper management training and lack or communication between upper level management that made the job difficult at times."
What suggestions do you have for management?
"Know your staff, know your job, and actually talk to people and listen..just judt nod your head"
"Great company to start working for at such a young career, developed many skills there."
What do you like about working at Sitel?
"I enjoyed the travel aspect of working here."
Sitel Reviews FAQs
Is Sitel a good company to work for?
Sitel has an overall rating of 3.2 Average Rating out of 5, based on over 42 Sitel Review Ratings left anonymously by Sitel employees, which is 18% lower than the average rating for all companies on CareerBliss. 74% of employees would recommend working at Sitel.
Does Sitel pay their employees well?
Sitel employees earn $24,000 annually on average, or $12 per hour, which is 64% lower than the national salary average of $66,000 per year. 22 Sitel employees have shared their salaries on CareerBliss. Find Sitel Salaries by Job Title.
How satisfied are employees working at Sitel?
74% of employees would recommend working at Sitel with the overall rating of 3.2 out of 5. Employees also rated Sitel 3.1 out of 5 for Company Culture, 2.9 for Rewards You Receive, 2.8 for Growth Opportunities and 3.2 for support you get.
What is the highest paying job at Sitel?
According to our data, the highest paying job at Sitel is a Management Analyst at $200,000 annually. Browse Sitel Salaries by Job Profile.
What is the lowest paying job at Sitel?
According to our data, the lowest paying job at Sitel is a Fulfillment Clerk at $12,000 annually. Browse Sitel Salaries by Job Profile.
What are the pros and cons of working at Sitel?
According to reviews on CareerBliss, employees commonly rated the pros of working at Sitel to be Company Culture, People You Work With, Person You Work For and Support You Get, and cons to be Growth Opportunities and Rewards You Receive.
Sitel Reviews by Location
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Las Vegas, NV
6 reviews
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Nashville, TN
3 reviews
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San Angelo, TX
2 reviews
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Augusta, GA
2 reviews
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Corning, NY
2 reviews
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Lake City, FL
2 reviews
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Fishers, IN
2 reviews
- See more Sitel reviews by Location
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