On average, employees in Nashville, TN at Sitel give their company a 3.4 rating out of 5.0 based on 3, whereas overall Average Rating of Sitel is 3.2 out of 5.0 based on 54 Sitel Review Ratings. The happiest Sitel employees in Nashville, TN are Help Desk Support Advisors submitting an average rating of 4.3 and Anonymous Employees with a rating of 3.3.
"I love the people that I work with but training for both of the positions left a lot to be desired. I believe they would have much better agents with better training. Also, If you need help it is better to ask a fellow coworker to help you than to wait on a tea lead, most of them are rude and do not want to help. Other than that it is a great place to work."
"I've worked for Sitel Australia for a while, the business ethic is both alive with activity, continually supportive and competitive and recognizes the achievements of both individuals and group efforts. Being a support advisor my role consisted of inbound calls. These calls were always unique, challenging and rewarding for complicated issues, individual resolutions and hearing the various callers' backgrounds. The technology, communication and training provided was world-class."
What do you like about working at Sitel?
"the amount of systems, and constant work stream of builds."
Do you have any tips for others interviewing with this company?
"Dont interview, just stay away - they are far short of being a good shop to work in."
What don't you like about working at Sitel?
"the management. Too many young unseasoned managers in the wrong positions, just an overall disaster."
What suggestions do you have for management?
"Get ride of them and bring in season managers that can help with the vision and move the company forward"
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