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Industry: Business Support Services · HQ: Nashville, TN · https://www.sitel.com

Working at Sitel in Augusta, GA: 2 Employee Job Reviews by Real Employee working in Augusta, GA Area

Browse Sitel Reviews by Job Title →

On average, employees in Augusta, GA at Sitel give their company a 2.3 rating out of 5.0 based on 2, whereas overall Average Rating of Sitel is 3.2 out of 5.0 based on 54 Sitel Review Ratings. The happiest Sitel employees in Augusta, GA are Customer Support Representatives submitting an average rating of 2.4 and Technical Support Representatives also with a rating of 2.4.

17%
31%
26%
21%
5%
3.2
Average Rating
(based on 42 Sitel Review Ratings)

Ratings by Category

Company Culture
3.1
Growth Opportunities
2.8
People You Work With
3.7
Person You Work For
3.5
Rewards You Receive
2.9
Support You Get
3.2
Way You Work
3.6
Work Setting
3.2
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Help Desk Support Advisor
"I've worked for Sitel Australia for a while, the business ethic is both alive with activity, continually supportive and competitive and recognizes the achievements of both individuals and group efforts. Being a support advisor my role consisted of inbound calls. These calls were always unique, challenging and rewarding for complicated issues, individual resolutions and hearing the various callers' backgrounds. The technology, communication and training provided was world-class."
Posted 11 years ago in Nashville, TN

Working at Sitel in Augusta, GA: 2 Employee Reviews

Technical Support Representative
in Augusta, GA

"I dreaded going to work every day."

What do you like about working at Sitel?

"The pay was okay, and it was not hard to get full time hours."

Do you have any tips for others interviewing with this company?

"Before you apply, know that it is a thankless job."

What don't you like about working at Sitel?

"The upper management wanted too much for what we were paid. The customers were very difficult a lot of the time."

What suggestions do you have for management?

"Think about what the employees have to go though before you make new decisions."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 4 / 5 Rewards You Receive 1 / 5 Growth Opportunities 4 / 5
Company Culture 1 / 5 Way You Work 2 / 5
Customer Support Representative
in Augusta, GA
Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 2.1 / 5
Support You Get 3 / 5 Rewards You Receive 1.8 / 5 Growth Opportunities 1.4 / 5
Company Culture 2.5 / 5 Way You Work 2.2 / 5

Company-Industry Rating Comparison

3.2
Sitel (54)
4.3 Highest Rated in this Industry is Asset Acceptance Capital (18)
2.9 Lowest Rated in this Industry is StarTek (19)
3.5 Average of All Companies in this Industry (1,522)
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