35 Retention Specialist Reviews
Retention Specialists give their job an average rating of 3.6 out of 5.0. The Retention Specialists happiest with their jobs are employed by Dynetech with an average rating of 4.5 while the Retention Specialists least happy with their jobs work for Consolidated Communications with an average rating of 2.3.
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"I loved the interaction with the customers, even the difficult ones. I enjoyed my co-workers, however we were coerced into a telecommuting environment that was not subsidized by the company. I did not like the management style of my direct manager, due to the lack of care for the morale of his team. That lackluster attitude directly affected my work in this role. I was in the top 3 in Sales prior, and once here, did not perform to the best of my ability. And, a pay cut every single year."
"It is bad because customers call in mad about changes the company makes and there is nothing you can do to help them."
Please give us a one liner to describe this review.
"Skin color and gender is more important than work results."
What do you like about working at Sprint?
"I was able to see how a company that was competition worked."
Do you have any tips for others interviewing with this company?
"You need to have thick skin and work odd hrs."
What don't you like about working at Sprint?
"It mattered what you were, not who you were. The company was on a tight budget."
What suggestions do you have for management?
"Viva la raza is racism. A culture is in place that needs not be there."
Please give us a one liner to describe this review.
"Megapath has a nice service offering that can be consolidated on one bill."
What do you like about working at Megapath?
"I love the can do environment and the people I work with."
Do you have any tips for others interviewing with this company?
"Megapath is a good place to be, you will most likely work more than 40 hours a week."
What don't you like about working at Megapath?
"The company is gowing through growning pains and is a bit unorganized at this time."
What suggestions do you have for management?
"Stop, look and listen to the employees and the customers about services and processes."
Please give us a one liner to describe this review.
"Goodwill was a great place to be employed, we have lots of fun."
What do you like about working at Goodwill?
"All the fun we have on holidays, plus the great employees."
Do you have any tips for others interviewing with this company?
"Yes, be willing to learn and volunteer for different projects."
What don't you like about working at Goodwill?
"I could not find anything that I dislike about the company."
What suggestions do you have for management?
"I have no suggestions for management, management did an outstanding job with retail departments and the career centers."
Please give us a one liner to describe this review.
"Shocking growing experience."
What do you like about working at Charter Communications?
"The front line employees were great to work with, and the management helped me grow in patience and forgiveness."
Do you have any tips for others interviewing with this company?
"Plan on doing whatever they ask and them never listening or wanting to listen to anything you say."
What don't you like about working at Charter Communications?
"Flawless management 90+% of the problem with management issues, yet they spent 90+% of their time fixing the employees, the 5+% of the problem."
What suggestions do you have for management?
"They need to listen to their employees instead of paying millions for worse answers from consulting companies."
Please give us a one liner to describe this review.
"It was nice to have the skills of SALES with Citibank."
What do you like about working at Citibank?
"I learned to be in SALES and how to effectively execute them."
Do you have any tips for others interviewing with this company?
"Be yourself and always be punctual. Always show excitement to work with a fortune 500 company."
What don't you like about working at Citibank?
"Too many internal metrics sales compliance. Too many changes in compliance rules each and every month."
What suggestions do you have for management?
"Stop making new schemes to take away sales bonus from sales representatives."
What do you like about working at ConnectWise?
"They look for collaboration but its hard for them to actually use what you say."
Do you have any tips for others interviewing with this company?
"Be Ready to work really hard but enjoy the people you work with"
What don't you like about working at ConnectWise?
"The company is reactive, and most of our policies are decided after something has gone wrong."
What suggestions do you have for management?
"I would slow down forward progress and make sure the work we're doing is done right. There is so much pressure to push forward that we're making too many mistakes along the way."
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