Retention Specialist Salaries in the United States
How much does a Retention Specialist make in the United States?
Retention Specialists earn $32,000 annually on average, or $15 per hour, which is 69% less than the national average for all working Americans. Our data indicates that the best paid Retention Specialists work for Heartland Payment Systems at $71,000 annually while the lowest paid Retention Specialists work for Universal Circulation Marketing earning approximately $21,000 each year.
Submit a Salary"Retention deals with the most difficult customers and are expected to perform at an even higher rate than their Sales counterparts. They experience the most stress, being on the front lines of customer support, and therefore should be paid the most. Possibly even more than the management."
Posted 10 years ago in Roseville, CA
$31K Charter Communications' Average Retention Specialist Salary (12 salaries)
-$1K (3%) less than national average Retention Specialist salary ($32K)
-$10K (27%) less than average Charter Communications salary ($41K)
+$12K (32%) more than average Charter Communications Retention Specialist salary ($31K)
"My salary is based on my performance. The comparison just shows that I do a little bit more than the average Retention Specialist."
+$14K (36%) more than average Charter Communications Retention Specialist salary ($31K)
"I liked the commission base, but they were changing it to lower pay rate when I left."
-$1K (3%) less than average Charter Communications Retention Specialist salary ($31K)
$65K Consolidated Communications' Average Retention Specialist Salary (1 salaries)
+$33K (68%) more than national average Retention Specialist salary ($32K)
+$14K (24%) more than average Consolidated Communications salary ($51K)
Equal to average Consolidated Communications Retention Specialist salary ($65K)
"Retention deals with the most difficult customers and are expected to perform at an even higher rate than their Sales counterparts. They experience the most stress, being on the front lines of customer support, and therefore should be paid the most. Possibly even more than the management."
$50K Centene's Average Retention Specialist Salary (1 salaries)
+$18K (43%) more than national average Retention Specialist salary ($32K)
-$10K (18%) less than average Centene salary ($60K)
Equal to average Centene Retention Specialist salary ($50K)
"The pay is decent compared to other companies in the healthcare industry."
$44K Academic Partnerships' Average Retention Specialist Salary (1 salaries)
+$12K (31%) more than national average Retention Specialist salary ($32K)
+$7K (17%) more than average Academic Partnerships salary ($37K)
Equal to average Academic Partnerships Retention Specialist salary ($44K)
"The pay at Academic Partnerships is decent for the work we do. I started as a Retention Specialist on $43,000 and after six months I received a promotion I'm now at $43,919. Managers can make up to $60,000 a year with bonuses and overtime."
$36K T-Mobile's Average Retention Specialist Salary (1 salaries)
+$4K (11%) more than national average Retention Specialist salary ($32K)
-$9K (22%) less than average T-Mobile salary ($45K)
Equal to average T-Mobile Retention Specialist salary ($36K)
"Uncapped bonuses allowed for increased income due to my selling ability"
$30K State Farm Insurance's Average Retention Specialist Salary (1 salaries)
-$2K (6%) less than national average Retention Specialist salary ($32K)
-$6K (18%) less than average State Farm Insurance salary ($36K)
Equal to average State Farm Insurance Retention Specialist salary ($30K)
"I would not usually give it a rating because there are a lot of factors that go into salary and it's understandable by someone can make more than another."
$31K Sprint's Average Retention Specialist Salary (35 salaries)
-$1K (3%) less than national average Retention Specialist salary ($32K)
-$20K (48%) less than average Sprint salary ($51K)
$50K
Sprint Retention Specialist
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+$19K (46%) more than average Sprint Retention Specialist salary ($31K)
$43K
Sprint Retention Specialist
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+$12K (32%) more than average Sprint Retention Specialist salary ($31K)
$30K
Sprint Retention Specialist
·
-$1K (3%) less than average Sprint Retention Specialist salary ($31K)
$32K Comcast's Average Retention Specialist Salary (29 salaries)
Equal to national average Retention Specialist salary ($32K)
-$7K (19%) less than average Comcast salary ($39K)
$41K
Comcast Retention Specialist
·
+$9K (24%) more than average Comcast Retention Specialist salary ($32K)
$30K
Comcast Retention Specialist
·
-$2K (6%) less than average Comcast Retention Specialist salary ($32K)
$35K
Comcast Retention Specialist
·
+$3K (8%) more than average Comcast Retention Specialist salary ($32K)
$21K Affinion Group's Average Retention Specialist Salary (20 salaries)
-$11K (41%) less than national average Retention Specialist salary ($32K)
-$34K (89%) less than average Affinion Group salary ($55K)
+$11K (41%) more than average Affinion Group Retention Specialist salary ($21K)
-$1K (4%) less than average Affinion Group Retention Specialist salary ($21K)
-$1K (4%) less than average Affinion Group Retention Specialist salary ($21K)
$33K Spectrum's Average Retention Specialist Salary (7 salaries)
+$1K (3%) more than national average Retention Specialist salary ($32K)
-$7K (19%) less than average Spectrum salary ($40K)
+$7K (19%) more than average Spectrum Retention Specialist salary ($33K)
-$3K (9%) less than average Spectrum Retention Specialist salary ($33K)
+$2K (5%) more than average Spectrum Retention Specialist salary ($33K)
Retention Specialist by State
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