PayPal Employee Job Reviews in the United States

"I have worked for this company for last 4 months. Work environment is really good. I recommend the employer."

"The company is an amazing company. Unfortunately too many layers of leadership tend to bog down innovation. David Marcus was an amazing leader who was pushing us in the right direction. Our new leader seems to be working to streamline the organization."

"Stats are more important than the customer. Stats are more important than BSA/AML Compliance regulations (agents are expected to work cases quickly and, if a case is taking too long, agents are told to "cut it off" instead of completing a thorough investigation). Stats are more important then the employee (i.e., even if the city is shut down due to a major snow day, employees are expected to be at work and may even be "written up" if they do not show up that day due to the weather). Stats remain the same over the course of years even if the tasks change and become much more complicated. Even if an entire segment of a department is struggling with stats, management will not reconsider numbers or take into account the type of work that is being done. Instead, they will have meetings where employees are told that management "may have to fire the majority of the department" if the stats aren't met. Tenured phone agents are held to stats of people in different (easier) segments to "challenge" them, then when they are unable to meet those stats, they are denied a bonus because they "didn't meet the requirements of their peers"."

"PayPal is a purpose-driven company where we are dedicated to make a better customer experience each day with various payment solutions. This is an excellent place to work that teaches numerous aspects of payment process as well as information security for our consumers. As for work environment itself, stress level depends on the management style of a particular group, so my review may not apply for all."

"It was a pleasant internship experience. I got to practice my learnings from CMU and from my engineering background and apply those in a very pragmatic manner at scale. I also got a lot of opportunities to talk to the leadership team and understand the focus of the company."

"I had a wonderful experience working for PayPal. The ownership and accountability plus the visibility of my projects was amazing."

"Very good Work environment overall."

"I really enjoyed working the data science team as a summer intern. The co-workers are very helpful, and the project is super interesting."

"They provide multiple options for new business owners"

"Good place to work. The teams within it may seem too spread out, but it nevertheless works. No micromanagement , only a morning stand-up. Flat organization."

"Good company to work for."

"Great company with leadership with a vision everyone can get behind and believe in!"

"PayPal is an amazing FinTech company, with great work-life balance. However, comparing to other tech companies, it is moving very slow."

"Best place to work in Austin."

"I interned for PayPal this past Summer and have learned a lot from the experience. Everybody on my team was incredibly helpful and the work I was assigned had significance to PayPal's mission. I felt like I was apart of the team and had an impact on my work."