15 Operations Representative Reviews
Operations Representatives give their job an average rating of 3.4 out of 5.0. The Operations Representatives happiest with their jobs are employed by Best Buy with an average rating of 4.1 while the Operations Representatives least happy with their jobs work for Zerve with an average rating of 1.3.
Submit a ReviewPlease give us a one liner to describe this review.
"Extremely poor. One of the worst jobs I have ever had."
What do you like about working at Zerve?
"The other customer service reps and college interns on the whole were an intelligent and friendly group of people. Everything else about the company and position was abysmal."
Do you have any tips for others interviewing with this company?
"Don't. There are other jobs out there. If you insist on interviewing with Zerve, then negotiate a great starting pay rate/salary and a schedule that works for you. Otherwise, you will be sorry."
What don't you like about working at Zerve?
"- The starting salary is very low, and any raises you receive are not much of an improvement.- The schedules are difficult to cope with, with some morning shifts and some night shifts. A typical schedule for new employees almost always involves one shift in which you work until 10 PM, followed by an 8 AM shift the following day. - The job ad makes it seem like an exciting travel and leisure/technology company, but the reality is that you are working at a call center, answering the phone non-stop all day while attempting to complete other projects on the side. Doing any task while answering a telephone every five minutes is frustrating and positively unproductive.- The office always seems to be understaffed, meaning that you feel chained to your desk because the phones never stop ringing and you get chewed out if you miss your turn to pick up a call. - You have to call out bathroom loudly every single time you need to run to the restroom. This is an embarrassing and very juvenile thing to have to do at your place of employment.- Most employees eat lunch at their desks while answering phones every few minutes because there is no lunch/break area. If you are sitting at your desk you HAVE to answer the phone, so most employees choked their food down while picking up calls. This was one of the most frustrating, saddening and inhumane aspects of working for this company.- Due to the understaffed office, you are strongly discouraged from ever calling out sick even if you are very ill. - There are ZERO holidays at this company as they are open 365 days a year. You may have to celebrate New Year's Eve, New Year's Day, Valentine's Day, Easter, Passover, Independence Day, Labor Day, Thanksgiving, Hanukkah, and/or Christmas at work.- There is no HR department at this company, leading employees to feel lost when needing to report something they are concerned about and/or dissatisfied with.- Employees work insane amounts of unpaid overtime. All full-time staff work close to 60 hour weeks at this company with no overtime compensation.- The tiny office that I primarily worked in had no windows and was extremely depressing.- New employees come and go quite frequently, and the high employee turnover is not surprising considering how poorly managed the company is.- There was a lot of resentment in the office directed at management due to their inability to inspire the staff, and a lack of transparency.- I strongly suspect that the positive reviews for Zerve on this site are not genuine."
What suggestions do you have for management?
"Create an HR department. Create a lunch area/room so that employees can eat their lunch in peace. Request honest feedback from your employees and be open to critiques about the work environment and management style in order to improve work conditions at Zerve. Your business may be profitable and growing, but your employees are very unhappy."
Please give us a one liner to describe this review.
"My honest opinion formally unappreciated."
Operations Representative Career Rating Comparison
Please give us a one liner to describe this review.
"Always helping someone at Best Buy."
What do you like about working at Deloitte?
"I enjoyed the wonderful support system along with training available to all staff. I learned a great deal while working at Deloitte."
Do you have any tips for others interviewing with this company?
"My only tip would be to do your homework and research Deloitte. They are one of the best companies to work for."
What don't you like about working at Deloitte?
"If I had to choose one thing that I did not particular enjoy was having to move on from my position. But I understood I was able to learn a great deal and it allowed me to grow into a new position after completing my degree at John Jay College of Criminal Justice."
Do you have any tips for others interviewing with this company?
"Be sure of everything that you say, and be prepared to face ignorant people on a daily basis."
What suggestions do you have for management?
"For them to not always sound like they are reading procedure from a book, word for word."
What don't you like about working at AmerisourceBergen?
"Too many incompetent managers. Involve the professionals in more decision making. If it isn't broken, don't fix it."
Please give us a one liner to describe this review.
"Good place to hang"
What do you like about working at Spherion Staffing Services?
"Great recruting team."
Do you have any tips for others interviewing with this company?
"Be open and honest about what you are looking for, available to and stay in contact with your recruiter(s)."
Please give us a one liner to describe this review.
"Very Good and interesting company to work for"
What do you like about working at CHEP?
"It was a young company very dynamic with lots of potention"
Please give us a one liner to describe this review.
"The location I was employed at produced Top-Tarts and Nutri-Grain bars"
What do you like about working at Kellogg's?
"They paid well"
Do you have any tips for others interviewing with this company?
"See above. Consider the Pros and Cons before accepting any position at Kellogg"
What don't you like about working at Kellogg's?
"They treat their managers like numbers on a balance sheet. If you enjoy working 13 hour days 6-7 days per week with a small, forced vacation around the Christmas/Holiday shutdown, then they are the place to work but if you don't, I would suggest you not work here. They will do ANYTHING to save a dollar regardless of what it means to their employees or their quality of life. Most long term managers are uneducated and have few opportunities to go elsewhere and make the same pay. If you are educated and have other opportunities, I would exercise them and forget about Kellogg. Union workers (with seniority) seem to have the life at Kellogg but good luck getting into the union."
What suggestions do you have for management?
"Go back to the basics. It is very expensive to find, train, and relocate QUALIFIED employees and the way Kellogg cycle through them, it would make good sense to treat them better and encourage the good ones to stay. The company would have better qualified managers that are happier and more productive because of it."
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