On average, employees in Tonawanda, NY at LA Fitness give their company a 3.0 rating out of 5.0 based on 1, whereas overall Average Rating of LA Fitness is 3.8 out of 5.0 based on 95 LA Fitness Review Ratings. The happiest LA Fitness employees in Tonawanda, NY are Anonymous Employees submitting an average rating of 3.6.
"As a trainer at LA fitness, it's satisfying to enjoy training people while having the freedom to make your own schedule. That being said, the pay is sub par (understatement). At times it feels that I put in much more work than is required by the company. For example, cleaning up the weights and staying late with a client to discuss what they can do on their own is highly applauded... where as I just perceive that to be normal and expected as a trainer. Much of the staff are salesmen, so they are there to make money, not help people. All they want to do is climb the corporate ladder, compared to me, someone there to help people become more fit because that's what I enjoy doing. Worst of all, the payment format for trainers is pitiful and pathetic for a company of this magnitude. As a trainer you have a schedule in the computer and when clients check in, the appointment is accounted for... except 68% (I calculated it for myself), it does not work. Thus the company did not pay me for those sessions in that pay period even though they happened. After making inquiries and calling payroll, I have gotten zero help. In the past 2 months I have had 89 training sessions unaccounted for. Since I don't have a direct "boss" I have had to do this all on my own. I have been more than patient and it seems nobody cares about this issue."
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