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JC Penney Employee Job Reviews in the United States

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On average, employees at JC Penney give their company a 3.9 rating out of 5.0 - which is equal to the average rating for all companies on CareerBliss. The happiest JC Penney employees are Window Coverings Specialists submitting an average rating of 5.0 and Customer Service Representatives with a rating of 4.6.

28%
43%
26%
3%
0%
3.9
Average Rating
(based on 148 JC Penney Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.4
People You Work With
4.4
Person You Work For
3.9
Rewards You Receive
3.7
Support You Get
3.8
Way You Work
4.2
Work Setting
4.0
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JC Penney Employee

"It's nice and it is pretty easy for the most part."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
JC Penney Employee

"Have positive corporate culture. But tough economic realities are causing them to make hard choices."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5

Company-Industry Rating Comparison

3.9
JC Penney (253)

4.6 Highest Rated in this Industry is Lehigh Press (8)
2.7 Lowest Rated in this Industry is Aaron Brothers (16)
3.6 Average of All Companies in this Industry (7,535)
JC Penney Employee

"I've worked for JCPenney for almost 40 years. I was proud to work there as they allowed me many opportunities to move around and grow my career with the company. The people are the most important asset in the company as there is a great deal of emphasis on developing associates all working towards the company goals."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
JC Penney Employee

"I worked for J.C. Penney seasonally for two years at different periods of my life and was able to acquire some customer service experience knowledge."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 5 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Senior Project Manager

"I enjoyed working at JCPenney for over 30 years. Great people, great company."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Scrum Master

"JCPenney is an enterprise that follows the Agile model and has a SAFE environment. A very good Retail IT company that values its employees and helps them to learn and grow along with the organization."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
JC Penney Employee

"While I appreciate my time and learnings that JC Penney provided me in my almost 9 years of employment, there were ups and downs that the company was unable to facilitate due to the companies failures. As the company's goals changed with their strategy, there were major shifts that also changed within the work environment. From my observation these shifts happened as the goals became less creative and more analytical, thus driving away those talents. An environment that is under threat due to falling stocks, and continually change, creates a toxic workplace. The ability to work as a team began to dissolve as associates protected themselves, and it became a "blame game" and created further friction. While I believe there are great leaders, associates, and strategies for the company, I do not recommend working there in a creative or "private brand" area. Wishing the Warriors the best as they come back to the front lines from the COVID 19 pandemic."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 4 / 5
Merchandise Execution Associate

"I have worked for JcPenney for 7 months and it is a great place to work, help other associates around the store, and help customers meet their needs and concerns."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
JC Penney Employee

"relaxed atmosphere, nice corporate office"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
JC Penney Employee

"Was becoming a strong leader in technology was on the correct path to success. COVID 19 has damaged the company and future is uncertain."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 3 / 5
JC Penney Employee

"Great culture, and a great place to work"

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
JC Penney Employee

"I have worked for the company 1 full year now and I am very happy with my group and manager. They have high regard for good work and work-life balance."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
JC Penney Employee

"I have worked at JCPenney Headquarters for about two years and have enjoyed my experience. Many opportunities to network and build skills if you have the drive to take those opportunities and run with them. Very set in their ways as a company and if you can't learn and adapt to them, you will have difficulty."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Jewelry Specialist

"I really enjoyed working with my coworkers, but have not been impressed with corporate responses to different difficulties. Mainly the response to COVID-19, I have worked for the company for almost 4 years and received zero compensation during this pandemic, I had to use all my PTO that I didn't get to even see until working for the company for 3 years. I love the environment, but regret wasting my time at a company that only cares about paying their CEO's millions while not caring whether or not their employees can feed themselves throughout the week. If you plan on working for a short period I recommend working for JCPenney, but if you expect to find you career here, I highly recommend you look somewhere else.This company truly only has a couple years of business left."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Senior QA Manager

"Good place to work. Too many layers."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 3 / 5

JC Penney Reviews FAQs

Is JC Penney a good company to work for?

JC Penney has an overall rating of 3.9 Average Rating out of 5, based on over 148 JC Penney Review Ratings left anonymously by JC Penney employees, which is equal to the average rating for all companies on CareerBliss. 97% of employees would recommend working at JC Penney.

Does JC Penney pay their employees well?

JC Penney employees earn $25,000 annually on average, or $12 per hour, which is 62% lower than the national salary average of $66,000 per year. 54 JC Penney employees have shared their salaries on CareerBliss. Find JC Penney Salaries by Job Title.

How satisfied are employees working a JC Penney?

97% of employees would recommend working at JC Penney with the overall rating of 3.9 out of 5. Employees also rated JC Penney 3.8 out of 5 for Company Culture, 3.7 for Rewards You Receive, 3.4 for Growth Opportunities and 3.8 for support you get.

What is the highest paying job at JC Penney?

According to our data, the highest paying job at JC Penney is a Hair and Makeup Lead at $209,000 annually. Browse JC Penney Salaries by Job Profile.

What is the lowest paying job at JC Penney?

According to our data, the lowest paying job at JC Penney is a Manicurist at $12,000 annually. Browse JC Penney Salaries by Job Profile.

What are the pros and cons of working at JC Penney?

According to reviews on CareerBliss, employees commonly rated the pros of working at JC Penney to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

Browse JC Penney Employee Job Reviews by Location

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