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JC Penney Employee Job Reviews in the United States

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28%
43%
26%
3%
0%
3.9
Average Rating
(based on 148 JC Penney Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.4
People You Work With
4.4
Person You Work For
3.9
Rewards You Receive
3.7
Support You Get
3.8
Way You Work
4.2
Work Setting
4.0
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Salesperson

What do you like about working at JC Penney?

"Dress comfort and very team-oriented. Customer comes first attitude."

Do you have any tips for others interviewing with this company?

"Expect to work hard and not get paid a lot"

What don't you like about working at JC Penney?

"No organizing as for plans to do stuff. The heat is always on."

What suggestions do you have for management?

"I would go back to the department store look but stay clean and neat."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 2 / 5
Assistant Store Manager

"they broke by heart, after great appraisal, elimated"

What do you like about working at JC Penney?

"culture of the company is outstanding and is the more valuable than $ to the CEO pocket"

Do you have any tips for others interviewing with this company?

"ASK for exact description of your job position!!!!!Get it in writing"

What don't you like about working at JC Penney?

"CEO, he rape a hundred year old company from his million dollar home."

What suggestions do you have for management?

"experience or saving a few dollars, they lost the way :("

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Assistant Store Manager

"retail experience merchandising, operating a facility, and customer service"

What do you like about working at JC Penney?

"Everyday is different and the flexibility to run my operation within company guidelines"

Do you have any tips for others interviewing with this company?

"company is changing. Must be ready for daily change and be flexible and open minded."

What don't you like about working at JC Penney?

"the direction of the company. Lots of uncertainty right now"

What suggestions do you have for management?

"focus on driving sales and getting customers into the stores."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Store Leader

"retail experience merchandising, operating a facility, and customer service"

What do you like about working at JC Penney?

"Everyday is different. Interacting with the customers and assisting them. Also working with our associates."

Do you have any tips for others interviewing with this company?

"The company is changing very quickly. Be open minded and flexible to change."

What don't you like about working at JC Penney?

"Right now the uncertainty with our company and the direction it is going."

What suggestions do you have for management?

"Focus on driving sales and getting customers into our stores."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Senior Handbag Designer

"hard work and good reward"

What do you like about working at JC Penney?

"I like connecting to my customer by designs I create. I like to be well rewarded for my work."

Do you have any tips for others interviewing with this company?

"Be yourself, Show the best of you. Be prepared to work hard."

What don't you like about working at JC Penney?

"Desks are small and not appropriate for designers.That makes work less comfortable."

What suggestions do you have for management?

"Change the work station to be appropriate for work that designers do."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Visual Team Member

"Fun and Creative."

What do you like about working at JC Penney?

"That I am getting to work creatively as a visual team member."

Do you have any tips for others interviewing with this company?

"Be yourself and be hardworking and you will be rewarded."

What don't you like about working at JC Penney?

"I would like the job to be a little bit more challenging."

What suggestions do you have for management?

"Better communications as far as duties for the visual team."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Assortment Planner

What do you like about working at JC Penney?

"Company had great working environment, and very competitive salary and benefits."

Do you have any tips for others interviewing with this company?

"Do your research, be honest, and ask pleanty of questions"

What don't you like about working at JC Penney?

"Company did not support the diversity inclusion or internal promotion program as it claimed."

What suggestions do you have for management?

"Company should engage more in reversal evaluations - where random associates would evaluate their superiors, and offer suggestions."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Fine Jewelry Specialist

"Pleasant place to work"

What do you like about working at JC Penney?

"Everyone is friendly and helpful, management included, working there is a team effort. Associates get thanked in many Ways for their work. Salary is above average. Overall pleasant place to work, if you have the right attitude it can also be an exciting place to work bc of all the new changes. Retail is retail but I love my job"

Do you have any tips for others interviewing with this company?

"I was very nervous for my interview, but that went away almost as soon as I walked in the door. All of the employees said hello to me as I was waiting by the offices, the interviews had pointed questions but were not like an interrogation or test, It was relaxed and I had discussions with the interviewer, I had 3 in one day, the hiring manager, store manager, and my dept manager. Just be yourself and be honest. Dress appropriately, be respectful, have a good work ethic"

What don't you like about working at JC Penney?

"Retail is retail, sometimes there are rude customers, sometimes customers do inappropriate things, but there is nothing negative about working with the store itself or it's employees."

What suggestions do you have for management?

"The management at my store is wonderful for the most part, they come as quickly as possible when you call them to the floor or need them. In some instances I feel that a manager should not have too many depts under them as it makes it harder for them to focus on each individual dept to the fullest"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Assistant Store Manager

What do you like about working at JC Penney?

"was a greath company to work for and the time I spent there was a plus"

Do you have any tips for others interviewing with this company?

"just get with the program and find the right person for the job and not by who you know"

What don't you like about working at JC Penney?

"not to keeping the promisses to the customer some times not beeing deliver the fright on timely due to out of country fright"

What suggestions do you have for management?

"the only think that I can fraze is that the customer some times come the secound place"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Sales Associate

"It was a good exprience"

What do you like about working at JC Penney?

"My managers were great, they cared about us, and treated us fairly."

Do you have any tips for others interviewing with this company?

"This is a fast paced job, so they don't appriciate lazy workers."

What don't you like about working at JC Penney?

"The pay was not good. They kept us working just under 40 hrs so a lot of associated didn't have benefits."

What suggestions do you have for management?

"To have full time employees actually work the 40 hrs they're supposed to, so they can be eligible for benefits."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Compliance Manager

"I had a great 10 years at JCP."

What do you like about working at JC Penney?

"Intelligent co-workers and Home Office management that gave me the freedom to inact change."

Do you have any tips for others interviewing with this company?

"Need to be able to re-locate through out the US if you want to succeed."

What don't you like about working at JC Penney?

"Corporate office in Dallas, minimal opportunity for advancement without re-locating"

What suggestions do you have for management?

"Communicate more with your associates, be more engaged with their suggestions."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Manager

What do you like about working at JC Penney?

"The opportunity given to me to be where I am at today."

Do you have any tips for others interviewing with this company?

"This is a great company work for and grow as a leader."

What don't you like about working at JC Penney?

"The opportunities not given to people that work hard and deserve it."

What suggestions do you have for management?

"The most important thing is to advertise more efficiently to bring more customers in to the home division."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Agent

What do you like about working at JC Penney?

"It was steady most of the time, but could get hectic as the holidays approached."

Do you have any tips for others interviewing with this company?

"Keep an eye on the company website, particularly the customer comments"

What don't you like about working at JC Penney?

"During my time there, we seemed to be having a special sale every week. It could get confusing, for both us, and our customers"

What suggestions do you have for management?

"I would have kept the new, constant pricing, but would have done without the 'progressive' advertising, which alienated the main customer base"

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Assistant Buyer

What do you like about working at JC Penney?

"The desire to serve our customer fairly. On site services."

Do you have any tips for others interviewing with this company?

"If you are over 40 years old....don't waste your time."

What don't you like about working at JC Penney?

"Don't like the fact they lack respect for experience and knowledge."

What suggestions do you have for management?

"Value your employees for the experience and knowledge they have."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Service Representative

What do you like about working at JC Penney?

"I enjoyed working with people, as well as learning about new systems"

Do you have any tips for others interviewing with this company?

"Try to let them know how easily you can learn. During my time there, they were upgrading their systems every year or so."

What don't you like about working at JC Penney?

"It had to end so soon. the company I had worked for is not the one that is there today"

What suggestions do you have for management?

"Listen more to your customers. they are not happy with the changes."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5

JC Penney Reviews FAQs

Is JC Penney a good company to work for?

JC Penney has an overall rating of 3.9 Average Rating out of 5, based on over 148 JC Penney Review Ratings left anonymously by JC Penney employees, which is equal to the average rating for all companies on CareerBliss. 97% of employees would recommend working at JC Penney.

Does JC Penney pay their employees well?

JC Penney employees earn $25,000 annually on average, or $12 per hour, which is 62% lower than the national salary average of $66,000 per year. 54 JC Penney employees have shared their salaries on CareerBliss. Find JC Penney Salaries by Job Title.

How satisfied are employees working at JC Penney?

97% of employees would recommend working at JC Penney with the overall rating of 3.9 out of 5. Employees also rated JC Penney 3.8 out of 5 for Company Culture, 3.7 for Rewards You Receive, 3.4 for Growth Opportunities and 3.8 for support you get.

What is the highest paying job at JC Penney?

According to our data, the highest paying job at JC Penney is a Hair and Makeup Lead at $209,000 annually. Browse JC Penney Salaries by Job Profile.

What is the lowest paying job at JC Penney?

According to our data, the lowest paying job at JC Penney is a Manicurist at $12,000 annually. Browse JC Penney Salaries by Job Profile.

What are the pros and cons of working at JC Penney?

According to reviews on CareerBliss, employees commonly rated the pros of working at JC Penney to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

Browse JC Penney Employee Job Reviews by Location

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