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JC Penney Employee Job Reviews in the United States

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28%
43%
26%
3%
0%
3.9
Average Rating
(based on 148 JC Penney Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.4
People You Work With
4.4
Person You Work For
3.9
Rewards You Receive
3.7
Support You Get
3.8
Way You Work
4.2
Work Setting
4.0
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IT Computer Analyst

"The job itself was good, however do not believe everything the boss tells you."

What do you like about working at JC Penney?

"I liked being able to work on different projects throughout the building."

Do you have any tips for others interviewing with this company?

"To get the best interview rating, use lots of the current buzz words."

What don't you like about working at JC Penney?

"Not being able to get a straight answer from my manager. Not being able to believe the answer I was given. Sometimes I had to wiat two weeks or more to get a simple answer."

What suggestions do you have for management?

"Have more integrity in everything you do. Give your word on something and stick to it."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 4 / 5
Sales Associate

"Great Coworkers"

What do you like about working at JC Penney?

"Great Coworkers and customers. The great employee discounts and sales."

Do you have any tips for others interviewing with this company?

"Stay positive and persistant and keep a good attitude at all times."

What don't you like about working at JC Penney?

"Not enough hours during the week and no supervised breaks."

What suggestions do you have for management?

"Workers need a permante schedule during the week and make sure 15 minute breaks are giving."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Distinguished Engineer

"I enjoyed it very much."

What do you like about working at JC Penney?

"The People, the work, the environment, the culture - all were the best."

Do you have any tips for others interviewing with this company?

"The interviewers are normally just as inexperienced at interviewing as you may be. Relax with them. The most important aspect is how you will fit with the team."

What don't you like about working at JC Penney?

"The Health Insurance was not very good - very high deductibles."

What suggestions do you have for management?

"Respect the foundation on which the company was built, as well as looking to the future."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Sales Representative

"well rounded in sales"

What do you like about working at JC Penney?

"It was a new very excited good experience for me"

Do you have any tips for others interviewing with this company?

"Yes, ask speficI about schedule hours and who your manage is."

What don't you like about working at JC Penney?

"The new way they did the new change with the new CEO"

What suggestions do you have for management?

"Listen to their employees more effectively to understand why some leave."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Associate

"Been amazing helping people in a different environment."

What do you like about working at JC Penney?

"The customers who were friendly and appreciated the work we did which wasn't easy."

Do you have any tips for others interviewing with this company?

"Be super friendly and cheerful. They want to see someone who would be awesome working for their customers."

What don't you like about working at JC Penney?

"How cheap it is...everyone needed to do things solo even if your busy."

What suggestions do you have for management?

"Share some wealth on people and hire to help those already there and working."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5
HR Manager

"Great opportunity to work for a flagship store."

What do you like about working at JC Penney?

"It is a great company steeped in history and is willing to listen for ideas that are outside the box."

Do you have any tips for others interviewing with this company?

"Offer ideas, focus on creating and maxmizing relationships and be a self-starter."

What don't you like about working at JC Penney?

"It was a great but changing environment. The company steeped in history is going through change wants to operate as a start up."

What suggestions do you have for management?

"Listen to your teams. Your people will steer in the direction to allow the organization to grow."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Systems Engineer

What do you like about working at JC Penney?

"Focused on newer technology and new direction for the company"

Do you have any tips for others interviewing with this company?

"don't stay in one position too long. Move around, if possible."

What don't you like about working at JC Penney?

"organizational restructuring has spawned early retirement, layoffs, and resignations. Too many people out the door too quickly. The ones left behind are getting overloaded."

What suggestions do you have for management?

"more communication directed to employees and not just about the transformation of the company."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Stock Specialist

What do you like about working at JC Penney?

"I enjoy meeting new people and enjoy my Co-Workers is a moving job that makes the day go fast."

Do you have any tips for others interviewing with this company?

"It is a fast pace job and the manager will tell you thank you for all you hard work every day."

What don't you like about working at JC Penney?

"I think JCpenney is a good company and love working their but the only problem was that they don't give you a lot off hours."

What suggestions do you have for management?

"I will make sure my workers will get 8 hour shifts."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Sales Associate

What do you like about working at JC Penney?

"I like the responsibility and stability it gives me in my life"

Do you have any tips for others interviewing with this company?

"if they cant handle a stressful environment, dont go for the job!"

What don't you like about working at JC Penney?

"the employers expect too much from the associates. customers are sometimes difficult to deal with."

What suggestions do you have for management?

"I would schedule more employees to work at the same department. i'm always there by myself for the whole day. I wouldn't delegate so many responsibilities to one associate. i'm in charge of customer service, ringing up customers, cleaning the floor, folding the tables, in charge of the fitting room, and in charge of counting the money every night."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Store Manager

What do you like about working at JC Penney?

"The people that I worked with. Meeting new people (customers), and helping find what they were looking for."

Do you have any tips for others interviewing with this company?

"Be yourself, and let your natural personality shine through. Be prepared to work hard, but know that in the end, it will be acknowledged and rewarded."

What don't you like about working at JC Penney?

"Being held accountable for things that are totally out of your control."

What suggestions do you have for management?

"Not be so secretive about everything. I understand certain things being on a need-to-know basis, but withholding information can also make it harder to get the job done. Also, for certain projects, give more direction. Don't just expect people to figure it out, and then not like the result of them doing what they were able to with limited information and resources."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Store Manager

What do you like about working at JC Penney?

"The people I worked with. Meeting new customers on a constant basis, and helping them find what they were looking for."

Do you have any tips for others interviewing with this company?

"Be yourself, and let your natural personality shine through. Be prepared to work hard, but know that it will be rewarded."

What don't you like about working at JC Penney?

"You were sometimes held accountable for things beyond your control."

What suggestions do you have for management?

"Not be so secretive about everything. I understand the need to keep things on a need to know basis, but sometimes not giving some information makes it harder to get the job done correctly. Also, give more guidance on major projects."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Hair Stylist

"it was a great experience working at JCP I enjoyed working with the public..."

What do you like about working at JC Penney?

"JCpenneys had medical/dental and 401k available for their employeees. Great company to work for."

Do you have any tips for others interviewing with this company?

"No, tips at this time. Just a great company to work for. they also give discounts to employees to shop in the store."

What don't you like about working at JC Penney?

"Being a hairdresser was great, but the pay to live on wasn't enough."

What suggestions do you have for management?

"I still believe in communication and education for the employees"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Sales Manager

"unrealistic expectations make for a burnt out sales manager"

What do you like about working at JC Penney?

"The CEO has a great new direction for the company."

Do you have any tips for others interviewing with this company?

"Smile! This position takes lots of work, and management expects you to work long hours and spend most of your day on the floor motivating associates and driving sales. Every display should tell a story, and this will help you drive sales. Always remember that happy associates will equal happy customers."

What don't you like about working at JC Penney?

"The demands are unrealistic considering you are expected to move mountains with very limited, if not non-existent resources. Unappreciation is common."

What suggestions do you have for management?

"I suggest management reward those who are the best and brightest. Without doing so, the best will leave for better."

Person You Work For 1 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Department Supervisor

What do you like about working at JC Penney?

"Love interacting with people, helping them to get what they are looking for."

Do you have any tips for others interviewing with this company?

"transitioning now and not sure you can depend on doing only what you were hired for."

What don't you like about working at JC Penney?

"Sometimes I feel like why bother to do what I do, because one manager or another will redo it, and not explain why. Way over micro-managed."

What suggestions do you have for management?

"I would treat the associates as fair and square as the stockholders are being treated"

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Project Coordinator

What do you like about working at JC Penney?

"Everything, company who cares about its employees at all times"

Do you have any tips for others interviewing with this company?

"There is no tips to say, at your interview the person in charge will be very open and honest"

What don't you like about working at JC Penney?

"Nothing, working for them was an exceptional experience, you learn something every day"

What suggestions do you have for management?

"To keep the company alive and kicking, and work with the government to do it"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

JC Penney Reviews FAQs

Is JC Penney a good company to work for?

JC Penney has an overall rating of 3.9 Average Rating out of 5, based on over 148 JC Penney Review Ratings left anonymously by JC Penney employees, which is equal to the average rating for all companies on CareerBliss. 97% of employees would recommend working at JC Penney.

Does JC Penney pay their employees well?

JC Penney employees earn $25,000 annually on average, or $12 per hour, which is 62% lower than the national salary average of $66,000 per year. 54 JC Penney employees have shared their salaries on CareerBliss. Find JC Penney Salaries by Job Title.

How satisfied are employees working at JC Penney?

97% of employees would recommend working at JC Penney with the overall rating of 3.9 out of 5. Employees also rated JC Penney 3.8 out of 5 for Company Culture, 3.7 for Rewards You Receive, 3.4 for Growth Opportunities and 3.8 for support you get.

What is the highest paying job at JC Penney?

According to our data, the highest paying job at JC Penney is a Hair and Makeup Lead at $209,000 annually. Browse JC Penney Salaries by Job Profile.

What is the lowest paying job at JC Penney?

According to our data, the lowest paying job at JC Penney is a Manicurist at $12,000 annually. Browse JC Penney Salaries by Job Profile.

What are the pros and cons of working at JC Penney?

According to reviews on CareerBliss, employees commonly rated the pros of working at JC Penney to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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