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Industry: General Merchandise Stores · HQ: Plano, TX · https://www.jcpenney.com

JC Penney Employee Job Reviews in the United States

Browse JC Penney Reviews by Job Title →

On average, employees at JC Penney give their company a 3.9 rating out of 5.0 - which is equal to the average rating for all companies on CareerBliss. The happiest JC Penney employees are Window Coverings Specialists submitting an average rating of 5.0 and Customer Service Representatives with a rating of 4.6.

28%
43%
26%
3%
0%
3.9
Average Rating
(based on 148 JC Penney Review Ratings)

Ratings by Category

Company Culture
3.8
Growth Opportunities
3.4
People You Work With
4.4
Person You Work For
3.9
Rewards You Receive
3.7
Support You Get
3.8
Way You Work
4.2
Work Setting
4.0
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Primary Research Manager
in Plano, TX

"JCPenney provides a supportive team spirit!"

What do you like about working at JC Penney?

"Lovely to work for, with lots of benefits and great work to life balance."

What don't you like about working at JC Penney?

"Wanted more exposure to different types of primary research methodology."

Night Manager

What do you like about working at JC Penney?

"Management Training Program"

What don't you like about working at JC Penney?

"Slow groth"

What suggestions do you have for management?

"Maintain Management Training Program"

Company-Industry Rating Comparison

3.9
JC Penney (253)
4.6 Highest Rated in this Industry is Lehigh Press (8)
2.7 Lowest Rated in this Industry is Aaron Brothers (16)
3.6 Average of All Companies in this Industry (7,571)
Head Cashier
in Sacramento, CA

"GOOD"

What do you like about working at JC Penney?

"Friendly environment, room for growth, good benefits."

What don't you like about working at JC Penney?

"I liked everything about working at J.C.Penney"

What suggestions do you have for management?

"Good Management"

Senior Loss Prevention Manager
in Rochester, NY

"JCPenney was a great store to work for."

Programmer Analyst
in Plano, TX

"Very nice working conditions."

What do you like about working at JC Penney?

"Solid company"

What don't you like about working at JC Penney?

"Last supervisor there tilted the scales in my decision to leave."

Experienced Systems Coordinator
in Plano, TX

"JCPenney was fair to me"

What do you like about working at JC Penney?

"The flexibility to adapt to your personal life."

What don't you like about working at JC Penney?

"the secrecy and the lack of clear concise communication amongst the management"

Merchandise Manager
in West Covina, CA

"It was a good first job out of college."

What do you like about working at JC Penney?

"Seasonality and fluidity of merchandise assortment"

What don't you like about working at JC Penney?

"nights and weekends"

Customer Service Manager
in Nashville, TN

What do you like about working at JC Penney?

"being able to interact with various types of people."

What suggestions do you have for management?

"I would like to have seen them try to promote more hard working employees"

Warehouse Operations Manager
in Haslet, TX

What do you like about working at JC Penney?

"People"

What don't you like about working at JC Penney?

"Not fair"

What suggestions do you have for management?

"Don't discriminate"

Systems Engineer
in Plano, TX

"Great Company... should make the list of Forbes top places to work"

What do you like about working at JC Penney?

"Great place to work. Not just lip-service when they say they value their employees"

What don't you like about working at JC Penney?

"There is nothing I don't like..."

Customer Service Representative
in Dover, DE

"J.C. Penney will work you to the bone and then some and never say thank you for anything."

District Store Environment Manager

"Good company."

Customer Service Representative
in Lakewood, CA

"worked part time only but being forced to work more than expected (during the holiday seasons)even if they know that I had a full time job"

What do you like about working at JC Penney?

"did not work in that department"

Do you have any tips for others interviewing with this company?

"its a good company"

What suggestions do you have for management?

"be considerate on the schedule applied for"

Sales Associate
in Glendale, CA

"the company is focused on lower prices instead of higher quality and service."

What do you like about working at JC Penney?

"relatively easy job for a teenager."

What don't you like about working at JC Penney?

"not many career oportunities. it is focused on the lower income clients, which can be challenging at times."

What suggestions do you have for management?

"impower the imployees to make the correct choices instead of policing them at all possible times."

Customer Service Associate

"Destined for new experiences"

What do you like about working at JC Penney?

"The hours, the muilt-tasks I had to perform(I love to stay active). The organization, the generous in the customers. And most of all the customer satisfactory!!!"

Do you have any tips for others interviewing with this company?

"Just be calm, be yourself, and answer the questions to your best ability"

What suggestions do you have for management?

"I never had a management position but I'm always willing to take my skills to that next level."

JC Penney Reviews FAQs

Is JC Penney a good company to work for?

JC Penney has an overall rating of 3.9 Average Rating out of 5, based on over 148 JC Penney Review Ratings left anonymously by JC Penney employees, which is equal to the average rating for all companies on CareerBliss. 97% of employees would recommend working at JC Penney.

Does JC Penney pay their employees well?

JC Penney employees earn $25,000 annually on average, or $12 per hour, which is 62% lower than the national salary average of $66,000 per year. 54 JC Penney employees have shared their salaries on CareerBliss. Find JC Penney Salaries by Job Title.

How satisfied are employees working at JC Penney?

97% of employees would recommend working at JC Penney with the overall rating of 3.9 out of 5. Employees also rated JC Penney 3.8 out of 5 for Company Culture, 3.7 for Rewards You Receive, 3.4 for Growth Opportunities and 3.8 for support you get.

What is the highest paying job at JC Penney?

According to our data, the highest paying job at JC Penney is a Hair and Makeup Lead at $209,000 annually. Browse JC Penney Salaries by Job Profile.

What is the lowest paying job at JC Penney?

According to our data, the lowest paying job at JC Penney is a Manicurist at $12,000 annually. Browse JC Penney Salaries by Job Profile.

What are the pros and cons of working at JC Penney?

According to reviews on CareerBliss, employees commonly rated the pros of working at JC Penney to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

Browse JC Penney Employee Job Reviews by Location

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