Company Menu

On average, employees at Jackson Hewitt give their company a 4.2 rating out of 5.0 - which is 10% higher than the average rating for all companies on CareerBliss. The happiest Jackson Hewitt employees are Office Managers submitting an average rating of 4.5 and Assistant Managers with a rating of 4.2.

38%
47%
15%
0%
0%
4.2
Average Rating
(based on 34 Jackson Hewitt Review Ratings)
Company Culture
4.1
Growth Opportunities
3.7
People You Work With
4.4
Person You Work For
4.4
Rewards You Receive
3.9
Support You Get
4.1
Way You Work
4.6
Work Setting
4.1
Advertisement
"I have worked for Jackson Hewitt for many years. They are a great team to work with. They provide above the board tax education. Great customer service training, fair pricing and job opportunities. I have enjoyed my work environment. An excellent company to join."
Posted 5 years ago in Pensacola, FL
Jackson Hewitt Employee
in Anaheim, CA

"They are a great company to work for. I have been with them for 6 years and they are flexible and understanding."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Tax Preparer
in Layton, UT

"I really like being a tax preparer, each Jackson Hewitt branch is owned by individuals, so it is hard to rate the company as a whole. From my experience, although it is a very stressful job, my bosses made the job easier with non-stop support."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5

Company-Industry Rating Comparison

4.2
Jackson Hewitt (71)

4.2 Highest Rated in this Industry is Jackson Hewitt (71)
1.9 Lowest Rated in this Industry is alliantgroup (7)
3.7 Average of All Companies in this Industry (2,774)
Senior Software Engineer
in Sarasota, FL

"Developed ASP.NET MVC portal to allow “Jackson Hewitt” managers to fix problems with checks; Ex: reissuing a check and reprinting a check to a “Jackson Hewitt” office. Also releasing money on prepaid cards and transferring money to private bank accounts. Automated a WCF services to received NACH files from the Federal Government to automatically transfer funds to bank accounts. Also to fix or flag exceptions for portal and/or error handling."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Jackson Hewitt Employee
in Spring, TX

"I've worked for Jackson Hewitt since 2008. It is a nice company.The Houston District is one of the best, and usually top sellers.We have a good management team, and excellent supervisors. I do not have the big picture, but things usually go well. Worse thing that happens is the power goes out, and because of company policy we are not allowed to do tax returns by hand."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5

Average Jackson Hewitt Ratings in the Past 3 Years

Year Salary
2011 $4
2012 $4
2013 $4
Tax Preparer
in Fargo, ND

"During the time I worked at this company, I made very good friends and I really enjoyed working there. I was well trained for the job and there was always help if I needed."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Tax Professional
in Pensacola, FL

"I have worked for Jackson Hewitt for many years. They are a great team to work with. They provide above the board tax education. Great customer service training, fair pricing and job opportunities. I have enjoyed my work environment. An excellent company to join."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Tax Accountant
in Palatine, IL

"Overall the setup was perfect. I had my own space, my own time schedule, freedom to promote outside of the doors of the Walmart I was stationed in. I bought pizzas for the staff two times, and I believe that helped me exceed my sales goals. It was very entrepreneurial, which I think was key to me surpassing my sales goals."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Jackson Hewitt Employee
in Haines City, FL

"I have worked for many different franchises within Jackson Hewitt and I have to say that this is a very good one. The company treats their employees fairly and gives us all the help we need to our jobs. More importantly they listen to what we have to say and work with us to make improvements."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Software Developer
in Tempe, AZ

What do you like about working at Jackson Hewitt?

"Learned alot, worked with very exp developers, good support from the main company"

Do you have any tips for others interviewing with this company?

"the outsourced the department, so they have no opennings for now"

What don't you like about working at Jackson Hewitt?

"the owner didn't care how the job was done as long as it is done"

What suggestions do you have for management?

"quality work is very impotant and will cost the company less headach"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Network Technician
in Chicago, IL

"Interesting"

What do you like about working at Jackson Hewitt?

"The opportunityto advance in my career in the IT field"

Do you have any tips for others interviewing with this company?

"Make you ask for any availability for this company full time"

What don't you like about working at Jackson Hewitt?

"The respect I got from my Co-workers and how I got the job done in the right amount of time."

What suggestions do you have for management?

"They need to have a full time Network Technician always on staff."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Help Desk Support Specialist
in Sarasota, FL

What do you like about working at Jackson Hewitt?

"I loved helping our customers in the field and if I didn't have an answer I could easily grab a manager to help."

Do you have any tips for others interviewing with this company?

"It's helpful to know how to setup a network printer and troubleshooting computer operations. Maybe you're good at taxes, that's a plus; there is also a section for tax specific questions. Their software is proprietary and you'll get about two week of training before you're live on the floor. It can be very demanding at times but ultimately rewarding."

What don't you like about working at Jackson Hewitt?

"For the most part the people on the phone were very pleasant considering they're pretty frustrated with the computer program. I've had a few calls in the past that weren't very nice. At least you can document everything in the case."

What suggestions do you have for management?

"There is not much to change in my opinion. The proprietary software was always being upgraded to meet the demands and laws of the IRS."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Tax Preparer
in Kingston, PA

What do you like about working at Jackson Hewitt?

"was able to help people prepare for retirement by showing the correlation between tax savings and 401K saving."

Do you have any tips for others interviewing with this company?

"They will hire anyone if they are willing to pass their tax class. There is traditionally a shortage of tax preparers nationwide."

What don't you like about working at Jackson Hewitt?

"Most of the clients were earned income recipients who did not care that they were being charged a 99.99% APR to file taxes."

What suggestions do you have for management?

"I really do not have any suggestions for management as this was over 5 years ago and the culture may have changed."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Sign Holder
in Houston, TX

What do you like about working at Jackson Hewitt?

"It was extremely easy, and paid very well for the work that was required."

Do you have any tips for others interviewing with this company?

"Be prepared to stand the whole time you are working, and not to rely heavily on this position."

What don't you like about working at Jackson Hewitt?

"I didn't like the fact that the position was only seasonal."

What suggestions do you have for management?

"I suggest that this company gives it's sign holders an opportunity elsewhere in the company after the season is over."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 1 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Customer Service Representative

"Is a great company to work for."

Person You Work For 4.9 / 5 People You Work With 4.8 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4.4 / 5 Way You Work 5 / 5
Tax Preparer
Person You Work For 4 / 5 People You Work With 3.9 / 5 Work Setting 4.9 / 5
Support You Get 3.9 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 3.9 / 5 Way You Work 4.8 / 5
We noticed that your web browser is outdated!

Update your browser to have a more positive job search experience.

Upgrade My Browser

×