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Jackson Hewitt Employee Job Reviews in the United States

Browse Jackson Hewitt Reviews by Job Title →

34%
50%
16%
0%
0%
4.1
Average Rating
(based on 44 Jackson Hewitt Review Ratings)

Ratings by Category

Company Culture
4.0
Growth Opportunities
3.5
People You Work With
4.3
Person You Work For
4.3
Rewards You Receive
3.9
Support You Get
4.1
Way You Work
4.6
Work Setting
4.1
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"I have worked for Jackson Hewitt for many years. They are a great team to work with. They provide above the board tax education. Great customer service training, fair pricing and job opportunities. I have enjoyed my work environment. An excellent company to join."
Posted 10 years ago in Pensacola, FL
Tax Professional

"I have worked for Jackson Hewitt for many years. They are a great team to work with. They provide above the board tax education. Great customer service training, fair pricing and job opportunities. I have enjoyed my work environment. An excellent company to join."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Tax Accountant

"Overall the setup was perfect. I had my own space, my own time schedule, freedom to promote outside of the doors of the Walmart I was stationed in. I bought pizzas for the staff two times, and I believe that helped me exceed my sales goals. It was very entrepreneurial, which I think was key to me surpassing my sales goals."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Jackson Hewitt Employee

"I have worked for many different franchises within Jackson Hewitt and I have to say that this is a very good one. The company treats their employees fairly and gives us all the help we need to our jobs. More importantly they listen to what we have to say and work with us to make improvements."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Software Developer

What do you like about working at Jackson Hewitt?

"Learned alot, worked with very exp developers, good support from the main company"

Do you have any tips for others interviewing with this company?

"the outsourced the department, so they have no opennings for now"

What don't you like about working at Jackson Hewitt?

"the owner didn't care how the job was done as long as it is done"

What suggestions do you have for management?

"quality work is very impotant and will cost the company less headach"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Network Technician

"Interesting"

What do you like about working at Jackson Hewitt?

"The opportunityto advance in my career in the IT field"

Do you have any tips for others interviewing with this company?

"Make you ask for any availability for this company full time"

What don't you like about working at Jackson Hewitt?

"The respect I got from my Co-workers and how I got the job done in the right amount of time."

What suggestions do you have for management?

"They need to have a full time Network Technician always on staff."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Help Desk Support Specialist

What do you like about working at Jackson Hewitt?

"I loved helping our customers in the field and if I didn't have an answer I could easily grab a manager to help."

Do you have any tips for others interviewing with this company?

"It's helpful to know how to setup a network printer and troubleshooting computer operations. Maybe you're good at taxes, that's a plus; there is also a section for tax specific questions. Their software is proprietary and you'll get about two week of training before you're live on the floor. It can be very demanding at times but ultimately rewarding."

What don't you like about working at Jackson Hewitt?

"For the most part the people on the phone were very pleasant considering they're pretty frustrated with the computer program. I've had a few calls in the past that weren't very nice. At least you can document everything in the case."

What suggestions do you have for management?

"There is not much to change in my opinion. The proprietary software was always being upgraded to meet the demands and laws of the IRS."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Tax Preparer

What do you like about working at Jackson Hewitt?

"was able to help people prepare for retirement by showing the correlation between tax savings and 401K saving."

Do you have any tips for others interviewing with this company?

"They will hire anyone if they are willing to pass their tax class. There is traditionally a shortage of tax preparers nationwide."

What don't you like about working at Jackson Hewitt?

"Most of the clients were earned income recipients who did not care that they were being charged a 99.99% APR to file taxes."

What suggestions do you have for management?

"I really do not have any suggestions for management as this was over 5 years ago and the culture may have changed."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Sign Holder

What do you like about working at Jackson Hewitt?

"It was extremely easy, and paid very well for the work that was required."

Do you have any tips for others interviewing with this company?

"Be prepared to stand the whole time you are working, and not to rely heavily on this position."

What don't you like about working at Jackson Hewitt?

"I didn't like the fact that the position was only seasonal."

What suggestions do you have for management?

"I suggest that this company gives it's sign holders an opportunity elsewhere in the company after the season is over."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 1 / 5 Rewards You Receive 5 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Customer Service Representative

"Is a great company to work for."

Person You Work For 4.9 / 5 People You Work With 4.8 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4.4 / 5 Way You Work 5 / 5
Tax Preparer
Person You Work For 4 / 5 People You Work With 3.9 / 5 Work Setting 4.9 / 5
Support You Get 3.9 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 3.9 / 5 Way You Work 4.8 / 5
Tax Assistant
Person You Work For 4.8 / 5 People You Work With 4.8 / 5 Work Setting 4.8 / 5
Support You Get 4.8 / 5 Rewards You Receive 4.9 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.8 / 5 Way You Work 4.8 / 5
Tax Preparer
Person You Work For 4.8 / 5 People You Work With 5 / 5 Work Setting 4.7 / 5
Support You Get 4.9 / 5 Rewards You Receive 4.7 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.9 / 5 Way You Work 4.8 / 5
Income Tax Assistant
Person You Work For 3.2 / 5 People You Work With 4.8 / 5 Work Setting 4.8 / 5
Support You Get 3.9 / 5 Rewards You Receive 3.5 / 5 Growth Opportunities 3.5 / 5
Company Culture 3.6 / 5 Way You Work 3.6 / 5
Assistant Manager

"Great company to work for."

Person You Work For 4 / 5 People You Work With 3.9 / 5 Work Setting 3.9 / 5
Support You Get 4 / 5 Rewards You Receive 4.8 / 5 Growth Opportunities 4.8 / 5
Company Culture 4.5 / 5 Way You Work 4 / 5
Office Manager
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5

Jackson Hewitt Reviews FAQs

Is Jackson Hewitt a good company to work for?

Jackson Hewitt has an overall rating of 4.1 Average Rating out of 5, based on over 44 Jackson Hewitt Review Ratings left anonymously by Jackson Hewitt employees, which is 5% higher than the average rating for all companies on CareerBliss. 100% of employees would recommend working at Jackson Hewitt.

Does Jackson Hewitt pay their employees well?

Jackson Hewitt employees earn $25,000 annually on average, or $12 per hour, which is 62% lower than the national salary average of $66,000 per year. 18 Jackson Hewitt employees have shared their salaries on CareerBliss. Find Jackson Hewitt Salaries by Job Title.

How satisfied are employees working at Jackson Hewitt?

100% of employees would recommend working at Jackson Hewitt with the overall rating of 4.1 out of 5. Employees also rated Jackson Hewitt 4.0 out of 5 for Company Culture, 3.9 for Rewards You Receive, 3.5 for Growth Opportunities and 4.1 for support you get.

What is the highest paying job at Jackson Hewitt?

According to our data, the highest paying job at Jackson Hewitt is a Senior VP of Marketing at $191,000 annually. Browse Jackson Hewitt Salaries by Job Profile.

What is the lowest paying job at Jackson Hewitt?

According to our data, the lowest paying job at Jackson Hewitt is a Tax Preparation Intern at $12,000 annually. Browse Jackson Hewitt Salaries by Job Profile.

What are the pros and cons of working at Jackson Hewitt?

According to reviews on CareerBliss, employees commonly rated the pros of working at Jackson Hewitt to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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