Working at Jackson Hewitt in Sarasota, FL: 4 Employee Job Reviews by Real Employee working in Sarasota, FL Area

"Great place to work and live."

"Developed ASP.NET MVC portal to allow “Jackson Hewitt” managers to fix problems with checks; Ex: reissuing a check and reprinting a check to a “Jackson Hewitt” office. Also releasing money on prepaid cards and transferring money to private bank accounts. Automated a WCF services to received NACH files from the Federal Government to automatically transfer funds to bank accounts. Also to fix or flag exceptions for portal and/or error handling."

What do you like about working at Jackson Hewitt?

"I loved helping our customers in the field and if I didn't have an answer I could easily grab a manager to help."

Do you have any tips for others interviewing with this company?

"It's helpful to know how to setup a network printer and troubleshooting computer operations. Maybe you're good at taxes, that's a plus; there is also a section for tax specific questions. Their software is proprietary and you'll get about two week of training before you're live on the floor. It can be very demanding at times but ultimately rewarding."

What don't you like about working at Jackson Hewitt?

"For the most part the people on the phone were very pleasant considering they're pretty frustrated with the computer program. I've had a few calls in the past that weren't very nice. At least you can document everything in the case."

What suggestions do you have for management?

"There is not much to change in my opinion. The proprietary software was always being upgraded to meet the demands and laws of the IRS."

"This was a great place to work, it allowed me travel time and presenting face to face training to clients."

What do you like about working at Jackson Hewitt?

"The fast pace, and co-workers"

Do you have any tips for others interviewing with this company?

"Do your reasearch"

What suggestions do you have for management?

"More meeting to staff"