Jackson Hewitt Employee Job Reviews in the United States

"I have worked for Jackson Hewitt for many years. They are a great team to work with. They provide above the board tax education. Great customer service training, fair pricing and job opportunities. I have enjoyed my work environment. An excellent company to join."

"They are a great company to work for. I have been with them for 6 years and they are flexible and understanding."

"Developed ASP.NET MVC portal to allow “Jackson Hewitt” managers to fix problems with checks; Ex: reissuing a check and reprinting a check to a “Jackson Hewitt” office. Also releasing money on prepaid cards and transferring money to private bank accounts. Automated a WCF services to received NACH files from the Federal Government to automatically transfer funds to bank accounts. Also to fix or flag exceptions for portal and/or error handling."

"Is a great company to work for."

What do you like about working at Jackson Hewitt?

"I loved helping our customers in the field and if I didn't have an answer I could easily grab a manager to help."

Do you have any tips for others interviewing with this company?

"It's helpful to know how to setup a network printer and troubleshooting computer operations. Maybe you're good at taxes, that's a plus; there is also a section for tax specific questions. Their software is proprietary and you'll get about two week of training before you're live on the floor. It can be very demanding at times but ultimately rewarding."

What don't you like about working at Jackson Hewitt?

"For the most part the people on the phone were very pleasant considering they're pretty frustrated with the computer program. I've had a few calls in the past that weren't very nice. At least you can document everything in the case."

What suggestions do you have for management?

"There is not much to change in my opinion. The proprietary software was always being upgraded to meet the demands and laws of the IRS."

"I have worked for many different franchises within Jackson Hewitt and I have to say that this is a very good one. The company treats their employees fairly and gives us all the help we need to our jobs. More importantly they listen to what we have to say and work with us to make improvements."

"During the time I worked at this company, I made very good friends and I really enjoyed working there. I was well trained for the job and there was always help if I needed."

"I’ve worked for Jackson Hewitt for only a short time. However, they have made me feel like part of the family from the beginning. Training is very thorough and management is very involved in the success of their employees."

"I worked for Jackson Hewitt for one tax season and with H&R Block for 18 years and feel as though JH is a family business with a lot of heart."