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8%
58%
33%
0%
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3.6
Average Rating
(based on 12 Intrado Review Ratings)
Company Culture
3.3
Growth Opportunities
2.6
People You Work With
4.1
Person You Work For
4.3
Rewards You Receive
3.3
Support You Get
3.6
Way You Work
4.0
Work Setting
3.9
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Intrado Employee
in Longmont, CO

"Great Company. Intrado provides an integral component of our nations public safety system."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
QA Manager
in Longmont, CO

"Great product, many highly educated and skilled employees. Varied work areas from Customer support, operations, development, client management."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5

Company-Industry Rating Comparison

3.6
Intrado (17)

4.6 Highest Rated in this Industry is E-Plus (7)
1.8 Lowest Rated in this Industry is Verifi (5)
3.6 Average of All Companies in this Industry (9,812)
Intrado Employee
in Mobile, AL

"I've worked with Intrado/West since 2015. When I joined, I was employed by 'TeleVox Software' - a large player in healthcare notifications. Things seemed fantastic at first - loads of tenured employees, everyone was seemingly happy and enthusiastic for work. It was refreshing - especially having come from a sales-oriented background. The only flag I could think of at the time was that an awful lot of those highly-tenured (14+ years) individuals were all in entry-level positions. My personal experience with Intrado/West, it's management, and senior management has not been in any way bad. I can say that if you're looking to move up, this is not the company for you at this time. However, if this is not something on your radar and you approach with the mindset that this is a stepping stone for you, then you will find that the expectations are fair, the managers are generally willing to talk to you, but that change is something that doesn't come about often. While moving up is generally not an option, Intrado does encourage you to learn as much about any other role as you'd like. They offer an extremely robust learning suite so that you can move into other silos or roles, bettering yourself in the long-run. They actively encourage you to learn and grow! Please note that wages are not in line with what you would generally expect from equal positions elsewhere. Do not take the first offer they give you, they negotiate well enough within the pay bands, so make sure you convey your worth. Another part of your compensation is the benefits package. You will find that the benefits for Intrado are also sub-par, unfortunately. You are likely to find better coverage on the exchange for much less cost. I can say that most of the supervisors and directors are some of the best people I have worked with. Given better circumstances and more control, I fully believe they would be capable of bringing back the halcyon days of TeleVox Software and the highest morale!"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 5 / 5
Intrado Employee
in Omaha, NE

"Good one.professional workspace"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5

Average Intrado Ratings in the Past 2 Years

Year Salary
2011 $3
2012 $3
NOC Technician
in Longmont, CO

"This is a national 911 provider."

What do you like about working at Intrado?

"I enjoy helping others and making sure they have a way to complete a call."

Do you have any tips for others interviewing with this company?

"Be sure you are aware of the nature of the business itself."

What don't you like about working at Intrado?

"The nature of the business and everything that entails for the person looking to get hired."

What suggestions do you have for management?

"Be more aware of the stress caused by the job."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Technical Support Administrator
in Longmont, CO

What do you like about working at Intrado?

"Schedule, people, close to home, relatively low stress, friendly, helpful"

Do you have any tips for others interviewing with this company?

"look somewhere else, little opportunity for advancement, poor salary, no bonuses, no raises, only 3 weeks vacation time even after 5 years. People are nice but are rather second tier. Most of the good smart people quicky find better jobs elsewhere where they are better appreciated."

What don't you like about working at Intrado?

"Salary is very low comparitively, there seems to be little trust of employees, treated like children, low salary, just ok benefits-could be better, owned by large megacorporation that killed all sense of community and trust. Treated more like a number, no opportunity for advancement"

What suggestions do you have for management?

"be more flexible with employees, trust employees with more with internet access, social media, allow for more flexible vacation time and time off. increase salaries when possible"

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Senior Application Systems Administrator
in Longmont, CO

"It was very challenging, I learned a lot of new skills"

What do you like about working at Intrado?

"products and technology is very advanced and rapidly developing, there is a lot of opportunities to learn, develop and advance career"

Do you have any tips for others interviewing with this company?

"prepare well to study about the company and refresh the skills and present well"

What don't you like about working at Intrado?

"24 hours on call in one full week on rotation"

What suggestions do you have for management?

"Since I worked only about six months which is too short, I decline to offer significant suggestion."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Senior Account Executive
in Longmont, CO

"As an Account Executive, I am on the front lines cultivating relationships"

What do you like about working at Intrado?

"I love the fact that we help enable the 911 system and we save people's lives by working with the county governments and PSAPs we do. Making a difference like that is something that is hard to describe in words."

Do you have any tips for others interviewing with this company?

"Make sure they know you want to make a diffference by helping save people's lives. Our motto is that it is work worth doing and every employee at Intrado takes that to heart."

What don't you like about working at Intrado?

"The economic environment with our customer base is such that county governments are seeing their budgets slashed or raided. This doesn't allow for many, if any sales in this year or next which is frustrating as an account rep."

What suggestions do you have for management?

"My suggestions are of a marketing tilt, that we assist current customers with trade in incentives when they upgrade systems, we look at a price match philosophy where it concerns our closest competitor, we market our monthly payment program to enable them to utilize OPEX versus CAPEX dollars and that we utilize social media more effectively to message our solutions, programs and benefits to our customer base."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 5 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Implementation Project Manager
in Longmont, CO

"Work worth doing in saving lives everyday"

What do you like about working at Intrado?

"The people were great and you could actually communicate with them."

Do you have any tips for others interviewing with this company?

"It is a great company and being 911 be prepared for some challenges"

What don't you like about working at Intrado?

"Once we were acquired the company was no longer the same"

What suggestions do you have for management?

"Give the employee's more of an idea of career pathing in the one-on-one"

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Department Manager
in Longmont, CO
Person You Work For 4.5 / 5 People You Work With 4.5 / 5 Work Setting 3.9 / 5
Support You Get 4 / 5 Rewards You Receive 3.5 / 5 Growth Opportunities 1.3 / 5
Company Culture 2.7 / 5 Way You Work 4.1 / 5
Senior Product Manager
in Longmont, CO
Person You Work For 4.8 / 5 People You Work With 4.9 / 5 Work Setting 4.8 / 5
Support You Get 3.7 / 5 Rewards You Receive 3.7 / 5 Growth Opportunities 3.4 / 5
Company Culture 3.8 / 5 Way You Work 3.5 / 5
Senior Software QA Engineer
Person You Work For 4 / 5 People You Work With 4.1 / 5 Work Setting 4.1 / 5
Support You Get 4.1 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Software Engineer

"Great place to work"

What do you like about working at Intrado?

"Great people. They care about their employees"

What don't you like about working at Intrado?

"When they no longer allowed us to work from home on a regular basis, it made for a long commute."

What suggestions do you have for management?

"trust your employees to get the work done even if they are not working in the office."

Network Engineer
in Austin, TX

"Good place to learn new things."

Oracle Support Manager
in Longmont, CO

What do you like about working at Intrado?

"What they stand for"

What don't you like about working at Intrado?

"Senior management and career growth needs work"

What suggestions do you have for management?

"Replace and reevaluate"

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