Intrado Employee Reviews for Anonymous Employee

"This company is in a transition and they laying off a lot of well-qualified employees because of some poor decision making. They have a lot of processes that need to be streamlined and they need to trim management and focus on hiring the folks that do that work and treat them like people."

"The mission is the key - saving lives. Great environment with dedicated people. Upper management and consolidation of functions have caused issues with the ability to complete needed work."

"Great work place as of 2016. Upper Management has changed drastically"

"Great Company. Intrado provides an integral component of our nations public safety system."

"I am the professional you need to help your business grow and move on to the next phase of your company’s evolution. I have an outstanding record of customer acquisition, retention, and expansion in a startup, enterprise, and international organizations in the SaaS/Cloud software space. Some of my accomplishments include: - Developing, building out an Enterprise Sales team, including Hunters, AMs, AEs, Sales engineers - Global sales strategy development and implementation - Growing revenue 100-150% year-over-year - Growing startup revenue from $0 to more than $5million annually - Employee retention: I am the only Director at West to have zero attrition for my team over the last 24 months - New Logos: Won more than 40 new logos in 2019 - Closing large deals with complex sales cycles: Enterprise customers I’ve closed business include: o State Farm, $1.5million ARR (24-month sales cycle) o United Airlines, $500k ARR (18-month sales cycle) o Change Healthcare, $1million ARR (36-month sales cycle) o Sabre Software, $1million ARR (6-month sales cycle) - Greatly expand revenue with existing accounts, including: o Fidelity/FMR: 150% growth (to $1million ARR) o Wells Fargo: 250% growth (to $4million ARR) o Anthem: 150% growth (to $500k ARR) o AIG: 250% growth (to $2.5million ARR) My leadership skills are unparalleled. For more than 25 years I have worked with both startups and enterprise organizations, leading business units with revenue of up to $60 million annually. From Cloud to on-Prem to SaaS solutions, I have hired and recruited effective sales teams of up to 50 employees on a global scale. I know how to put solutions in place for my customers that develop into long-term, profitable relationships. Now I look forward to meeting with you to demonstrate how I can make your firm world-class. Kind regards, Scott Kutos"

"I've worked with Intrado/West since 2015. When I joined, I was employed by 'TeleVox Software' - a large player in healthcare notifications. Things seemed fantastic at first - loads of tenured employees, everyone was seemingly happy and enthusiastic for work. It was refreshing - especially having come from a sales-oriented background. The only flag I could think of at the time was that an awful lot of those highly-tenured (14+ years) individuals were all in entry-level positions. My personal experience with Intrado/West, it's management, and senior management has not been in any way bad. I can say that if you're looking to move up, this is not the company for you at this time. However, if this is not something on your radar and you approach with the mindset that this is a stepping stone for you, then you will find that the expectations are fair, the managers are generally willing to talk to you, but that change is something that doesn't come about often. While moving up is generally not an option, Intrado does encourage you to learn as much about any other role as you'd like. They offer an extremely robust learning suite so that you can move into other silos or roles, bettering yourself in the long-run. They actively encourage you to learn and grow! Please note that wages are not in line with what you would generally expect from equal positions elsewhere. Do not take the first offer they give you, they negotiate well enough within the pay bands, so make sure you convey your worth. Another part of your compensation is the benefits package. You will find that the benefits for Intrado are also sub-par, unfortunately. You are likely to find better coverage on the exchange for much less cost. I can say that most of the supervisors and directors are some of the best people I have worked with. Given better circumstances and more control, I fully believe they would be capable of bringing back the halcyon days of TeleVox Software and the highest morale!"

"Good one.professional workspace"