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H&R Block Employee Job Reviews

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46%
37%
15%
2%
0%
4.2
Average Rating
(based on 230 H&R Block Review Ratings)

Ratings by Category

Company Culture
4.2
Growth Opportunities
3.8
People You Work With
4.6
Person You Work For
4.4
Rewards You Receive
3.7
Support You Get
4.3
Way You Work
4.4
Work Setting
4.2
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"I have worked for HRB for 5 years and have had several opportunities to move up. I have enjoyed each challenge and grown with each opportunity. I am excited to continue to have these opportunities and feel that HRB would be a great choice for someone who can work hard and prove their worth."
Posted 8 years ago in Kaysville, UT
Support Specialist
in Kansas City, MO

What do you like about working at H&R Block?

"It is nice having some levity about the work that I do."

Do you have any tips for others interviewing with this company?

"Ask real questions about what you will be doing and get salary information before you start."

What don't you like about working at H&R Block?

"There are practically no reviews or guidance from the leadership, with the exception of the layoff exit interview, and all goals are based solely on metrics."

What suggestions do you have for management?

"Have actual medical benefits, more regular employees, and real goals and reviews."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Application Development Manager
in Kansas City, MO

"Company is slow to change culture and indecisive with business direction."

What do you like about working at H&R Block?

"There are still very good people who understand business who work there. If you could find them, they were great collaborators."

Do you have any tips for others interviewing with this company?

"If you are looking at an IT position, just be aware that you will have no free time between Labor Day and the end of January. You may have to give up holidays if projects are going badly or business can't make decisions."

What don't you like about working at H&R Block?

"Constant change of senior leadership. Indecision on where the company was going and, as a result, what changes need to be made to applications to support the business."

What suggestions do you have for management?

"Infuse leadership into upper management and get rid of micromanaging."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Tax Specialist
in Bellevue, WA

"Outstanding training in the Tax Field!"

What do you like about working at H&R Block?

"Client (internal and external) interaction is the best part of the job. Also, learning the ins and outs of the current tax laws is fascinating."

Do you have any tips for others interviewing with this company?

"Be sure to obtain all the information you can prior to accepting a position. Employees finding themselves disgruntled in the middle of the tax season do not service our clients well."

What don't you like about working at H&R Block?

"The compensation provided for tax preparation is low. Given my experience and education, it should be much higher."

What suggestions do you have for management?

"As a part-time seasonal employee, I have little to no input regarding management decisions. Empowerment goes a long way towards job satisfaction."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Professional
in Smyrna, GA

"Excellent company."

What do you like about working at H&R Block?

"Excellent employees and management. Everyone has a help each other attitude."

Do you have any tips for others interviewing with this company?

"This is an excellent company to have a part time position with."

What don't you like about working at H&R Block?

"That this was only a seasonal part-time position. Not long enough."

What suggestions do you have for management?

"There is no need to micro manage seasoned employees who have been with the company longer than the manager."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Administrative Assistant
in Gilbert, AZ

"The company was wonderful to work for."

What do you like about working at H&R Block?

"H&R Block is a great company. We are a team. Everyone helps each other.There is growth within the company."

Do you have any tips for others interviewing with this company?

"It's a wonderful place to work. Just be yourself and you will love working for the company."

What don't you like about working at H&R Block?

"Nothing, the company was great to work for, it is the reason I always come back."

What suggestions do you have for management?

"The supervisors that I had were open and honest and helpful any time I needed it."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Tax Specialist
in Chicago, IL

"This is a seasonal job with limited income and benefits."

What do you like about working at H&R Block?

"The H&R Block work schedule is based on your commitment selected on you contract, more hours requires more commitment time."

Do you have any tips for others interviewing with this company?

"This work environment involves a lot of skill and patience with people."

What don't you like about working at H&R Block?

"The work environment is not friendly but is a competitive job."

What suggestions do you have for management?

"Management is always working to create a better environment, but there is not enough of a group effort involved."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Tax Preparation Specialist
in Asheville, NC

What do you like about working at H&R Block?

"I liked the way time was managed there, and that expectations are so clearly defined."

Do you have any tips for others interviewing with this company?

"Be honest, make your scheduling needs clear, and be sure to convey your desire to learn and grow."

What don't you like about working at H&R Block?

"I felt like a considerable number of the clients were less than honest during their tax interview."

What suggestions do you have for management?

"I think the company could benefit from making certain the senior tax pro was well-defined in the office manager's absence."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 3 / 5
Tax Specialist
in Houston, TX

What do you like about working at H&R Block?

"The people and the clients and how they all can become like your very own family members."

Do you have any tips for others interviewing with this company?

"Just be prepared to learn an abundance of information in a very short time."

What don't you like about working at H&R Block?

"The length of employment and the compensation for all of the many devoted employees."

What suggestions do you have for management?

"Be appreciative of your employees and they will pay you twenty-fold with devotion and dedication."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Franchise Consultant
in Del City, OK

What do you like about working at H&R Block?

"Worked with great people who wanted to grow their business."

Do you have any tips for others interviewing with this company?

"Be prepared to provide examples of how you have handled specific situations in the past."

What don't you like about working at H&R Block?

"Sometimes got mixed signals regarding priorities or didn't receive quite enough information on what my supervisor wanted."

What suggestions do you have for management?

"Do a little better at communicating expectations regarding assigned tasks instead of moving the target."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Tax Accountant
in Madison Heights, MI
Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Tax Preparer
in Maywood, IL

What do you like about working at H&R Block?

"Interaction with customers via phone and in person, however it is a great place to work."

Do you have any tips for others interviewing with this company?

"Yes, go to the interview with confidence and be direct and honest."

What don't you like about working at H&R Block?

"Seasonal position and I would like it to be a position for the entire year."

What suggestions do you have for management?

"Do not talk down to co-workers, and treat them with respect and their performance will show a difference."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Director of Planning
in Block Island, RI

What do you like about working at H&R Block?

"The opportunity to do something new and unique with a long lasting impression and making a difference."

What don't you like about working at H&R Block?

"The reliance of fire drills to get the job done and lower maturity levels of organizational processes which delay the progress."

What suggestions do you have for management?

"To institutionalize processes and create a robust repeatable mechanism to reduce redundnacy and create operational excellence."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
District Marketing Coordinator
in Scranton, PA

"Great opportunity to build business relationships."

What do you like about working at H&R Block?

"Relationship building opportunities with local and national business owners. Option to work from one of 3 office locations or to work remotely from my home office. Complete ownership of local marketing campaigns and event coordination. Sales and marketing training for all retail managers."

Do you have any tips for others interviewing with this company?

"Be honest and show your strong work ethic. Highlight how you have grown your customer base."

What don't you like about working at H&R Block?

"Lack of growth opportunity in this geographic area. Little or no opportunity for commissions or bonus based on my performance or business connections."

What suggestions do you have for management?

"Provide this position with the opportunity to grow the customer base and be rewarded for the new clients I bring to the company. Expand the digital advertising budget with options to grow and include more remote locations."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Tax Professional
in Staten Island, NY

"Professional."

What do you like about working at H&R Block?

"Solid business model and they know what they are doing."

Do you have any tips for others interviewing with this company?

"Be friendly. When the customers come in, many are nervous."

What don't you like about working at H&R Block?

"Nothing. I had a good all around work experience with everyone."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Tax Advisor
in Bristol, VA

What do you like about working at H&R Block?

"Customer service and sales. Daily challenges were good too for me."

Do you have any tips for others interviewing with this company?

"Do you homework and use good protocols. Be nice too."

What don't you like about working at H&R Block?

"Needed more opportunity but there was a lack of opportunity."

What suggestions do you have for management?

"Always improve your work on time and be nice too."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
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