On average, employees in Short Hills, NJ at Hilton Worldwide give their company a 2.6 rating out of 5.0 based on 1, whereas overall Average Rating of Hilton Worldwide is 4.1 out of 5.0 based on 205 Hilton Worldwide Review Ratings. The happiest Hilton Worldwide employees in Short Hills, NJ are Front Office Managers submitting an average rating of 2.4.
What do you like about working at Hilton Worldwide?
"Loved some of my team members who were as dedicated as I was. Great benefits, 401k, emp travel rates. The online training program was developing and has excellent potential. Also loved working with our guests!"
Do you have any tips for others interviewing with this company?
"Three pieces of advice. You can learn a lot at this company, but NEVER get too comfortable. Do the right thing all the time, but still be sure you CYA all the time. And again, every hotel has the same policies and training, but they are very different... a lot of inconsistency."
What don't you like about working at Hilton Worldwide?
"As mentioned before, very inconsistent from hotel to hotel. Even though clear standards exist, poor managers don't follow them and are resistant when made aware of them. They preach some great work/life balance and excellent management skills, so I did learn a lot and grow as a manager. However, I clearly stood out as the only one who actually followed these practices and was quickly ostracized by other managers."
What suggestions do you have for management?
"Again it's politics. People aren't promoted on their resumes and performance, they're promoted on how well they can convice their superiors that they are hard working, when their entire team doesn't respect them. Also, each hotel is inconsistent with their quality of staff. Some places have employees with a thick HR file and they're still employed, yet others have no HR file and are fired on the spot without cause. The high-achieving employees feared for their jobs, while the slackers continued to perform poorly."
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