Hilton Worldwide Employee Reviews for Front Office Manager
Browse Hilton Worldwide Reviews by Job Title →Front Office Managers at Hilton Worldwide give their company a 2.4 out of 5.0, while the average rating for Hilton Worldwide is 4.1, making them 52% less happy than every other employee at Hilton Worldwide and 52% less happy than every other Front Office Manager on CareerBliss - the happiest Front Office Managers work for Doubletree.
What do you like about working at Hilton Worldwide?
"Loved some of my team members who were as dedicated as I was. Great benefits, 401k, emp travel rates. The online training program was developing and has excellent potential. Also loved working with our guests!"
Do you have any tips for others interviewing with this company?
"Three pieces of advice. You can learn a lot at this company, but NEVER get too comfortable. Do the right thing all the time, but still be sure you CYA all the time. And again, every hotel has the same policies and training, but they are very different... a lot of inconsistency."
What don't you like about working at Hilton Worldwide?
"As mentioned before, very inconsistent from hotel to hotel. Even though clear standards exist, poor managers don't follow them and are resistant when made aware of them. They preach some great work/life balance and excellent management skills, so I did learn a lot and grow as a manager. However, I clearly stood out as the only one who actually followed these practices and was quickly ostracized by other managers."
What suggestions do you have for management?
"Again it's politics. People aren't promoted on their resumes and performance, they're promoted on how well they can convice their superiors that they are hard working, when their entire team doesn't respect them. Also, each hotel is inconsistent with their quality of staff. Some places have employees with a thick HR file and they're still employed, yet others have no HR file and are fired on the spot without cause. The high-achieving employees feared for their jobs, while the slackers continued to perform poorly."
"Fun to work"
What do you like about working at Hilton Worldwide?
"I worked at Embassy Suite, and DoubleTree hotel located at Fort Lauderdale, Boca Raton and MiamI Beach. It was a fun enviroment"
Do you have any tips for others interviewing with this company?
"Be energetic, fun, and committed"
What don't you like about working at Hilton Worldwide?
"The lack of training"
What suggestions do you have for management?
"Employees should be trained and expectations should be set; otherwise is setting for failure."
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