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394 Desktop Support Technician Reviews

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"I love being able to resolve issues for people, and I enjoy the "waiter" like service we provide. Walking to someones desk, fixing issues with equipment or programs, even installing something they needed. It gives me great pleasure to serve people, to provide them with something they need when they deed it and with a good attitude. I love the response from people, when you go out of your way for people they start treating you like a neigbor or relative almost, they hold you with high regard."
Posted 10 years ago in Melrose Park, IL
Desktop Support Technician at CompuCom
in Los Angeles, CA

Please give us a one liner to describe this review.

"It's like being part of the Goonies! and I feel like Chunk! Hey you guys!"

What do you like about working at CompuCom?

"You can do anything you want. Like a circus show!"

Do you have any tips for others interviewing with this company?

"Don't interview at this job. It's a joke like the program planner at Universal City."

What don't you like about working at CompuCom?

"They don't hire enough computer clowns! They can make anything work!"

What suggestions do you have for management?

"Release the clowns! And let them go... hire more Sponge Bob techs!"

Person You Work For 1 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Desktop Support Technician at Accenture
in Reston, VA

Please give us a one liner to describe this review.

"Most part - it was great."

What do you like about working at Accenture?

"It was what I was interested in doing and I enjoyed my job. A lot of growth."

Do you have any tips for others interviewing with this company?

"Great company to work, and it's a great place to start."

What don't you like about working at Accenture?

"Location changed and it was too far. Affected school and work hours. Instead of being flexible they were very firm with hours."

What suggestions do you have for management?

"Be more flexible, Help set goals to move forward and fairness to teammates."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Desktop Support Technician at CDS Global
in New York City, NY

Please give us a one liner to describe this review.

"This is a great place for a temporary transition, but leave fast!"

What do you like about working at CDS Global?

"No true dress code, not overly formal. Eating at my desk. Complete control over the director's computer without his knowledge. That's about it."

Do you have any tips for others interviewing with this company?

"There is no career growth, benefits are simply health and dental (currently no vision). Pay is salary, unless you're willing to learn how to sell outdated and unsecure products. 401k is not matched. Expect your tenure there to be a short-lived stepping stone to something better."

What don't you like about working at CDS Global?

"No career mobility, no accountability for mistakes by superiors. Legacy employee favortism."

What suggestions do you have for management?

"Learn how to run an office, understand you have to make the decision to be in charge and not be told to."

Person You Work For 2 / 5 People You Work With 2 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Desktop Support Technician at HP Enterprise Services
in Tallahassee, FL

Please give us a one liner to describe this review.

"Team has dwindled since the beginning."

What do you like about working at HP Enterprise Services?

"The people are great, but that is about it, sadly."

Do you have any tips for others interviewing with this company?

"The people are fine. Don't expect more that they offer in years going forward. Expect to do more than the job offer lists."

What don't you like about working at HP Enterprise Services?

"They expect more work for less or no money. When key people leave they do not fill the positions. My team consisted of 3 SAs and 2 desktop support techs and now I am the only support for a large account."

What suggestions do you have for management?

"Replace positions that are important to account stability. Offer internal employees the same wages as someone being hired from the outside into a new position."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 1 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Desktop Support Technician at ZeroChaos
in Santa Clara, CA

What do you like about working at ZeroChaos?

"That was the first time I was working for the agency for 18 months long assignment"

Do you have any tips for others interviewing with this company?

"I don't know if there's anybody interviewing with this company yet."

What don't you like about working at ZeroChaos?

"They could not extend people for longer than 18 months based on state law according to what they've said."

What suggestions do you have for management?

"Hope that they could retain good people & don't have to be constantly recruiting instead..."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Desktop Support Technician at GoDigital
in Fremont, CA

What do you like about working at GoDigital?

"new thing always, doing many jobs and being the point of contact for many projects"

Do you have any tips for others interviewing with this company?

"hard to get in if you do not know some one inside"

What don't you like about working at GoDigital?

"the managment was out of the picture most of the time and project where assign with no informaton to start with"

What suggestions do you have for management?

"hire a business analyst and project manager, that will save time and man power"

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Desktop Support Technician at The Jones Group
in New York City, NY

Please give us a one liner to describe this review.

"Solid corporate experience"

What do you like about working at The Jones Group?

"no pressure from managment if you know what you are doing and no client complains"

Do you have any tips for others interviewing with this company?

"On the interview show what you know and then show when you get hired"

What don't you like about working at The Jones Group?

"no training at all. IT was a foster child when it came to purchase equipment."

What suggestions do you have for management?

"Management depends on the budget. so allocate more funds for support."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 1 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Desktop Support Technician at Nashville State Community College
in Nashville, TN

Please give us a one liner to describe this review.

"it depends on who your supervisor is. Some are terrible, others are great."

What do you like about working at Nashville State Community College?

"I like the freedom on how to get your work done, and the pension/401k is nice as well."

Do you have any tips for others interviewing with this company?

"If you are working here try not to get caught up in the attitude of your job is safe, and it doesn't matter if you do a good job or not. Have respect for yourself and do a good job regardless."

What don't you like about working at Nashville State Community College?

"I don't like the insane job security you have here. There are many people who work here that honestly shouldn't be employed."

What suggestions do you have for management?

"Ask the people you hired for their expertise for their expertise in certain aspects. Don't just go ahead and do something without consulting with your staff. Also, don't be afraid to confront an employee who isn't pulling their weight."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 5 / 5
Desktop Support Technician at DeVry University
in Houston, TX

What do you like about working at DeVry University?

"Equal opportunity and customer relationship training for employees every year."

Do you have any tips for others interviewing with this company?

"Always be confident and utilize all your skills you have. If not work with the team and you will get good reward by learning new skills"

What don't you like about working at DeVry University?

"Everything was good! I have never felt discriminated or been made fun off."

What suggestions do you have for management?

"Nothing, everything worked well in the team and would love to utilize team work in my future work."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Desktop Support Technician at Harrison, Walker & Harper
in Paris, TX

What do you like about working at Harrison, Walker & Harper?

"I enjoyed the teamwork, flexibility and the positive atmosphere there."

Do you have any tips for others interviewing with this company?

"Have a positive attitude and be upbeat as much as you can."

What don't you like about working at Harrison, Walker & Harper?

"There isn't anything that I didn't like about working there."

What suggestions do you have for management?

"The management I dealt with did a great job and I have a lot of respect for them."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Desktop Support Technician at City of Los Angeles
in Los Angeles, CA

Please give us a one liner to describe this review.

"Great professional working environment surrounded by great people"

What do you like about working at City of Los Angeles?

"Great professional working environment with different technology to learn and use"

Do you have any tips for others interviewing with this company?

"Be confident and keep an eye out for open positions and opportunities."

What don't you like about working at City of Los Angeles?

"Working in a government environment is great, however, the technology within the government is behind compare to other companies."

What suggestions do you have for management?

"It is tough to suggest anything to management because of the budget situation of the City of Los Angeles."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Desktop Support Technician at Keck USC Medical Center
in Los Angeles, CA

What do you like about working at Keck USC Medical Center?

"Very Strong Company been around for years has proven a great success over the years."

Do you have any tips for others interviewing with this company?

"Have a wide range of experience for software hardware and networking plus printer experience hardware brake and fix printer Hp Xerox printers"

What don't you like about working at Keck USC Medical Center?

"Great Managment and Supervisors very good on Communicating to employees"

What suggestions do you have for management?

"Have a wide range of networking software and hardware experience"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Desktop Support Technician at Etech.com
in Pasadena, TX

Please give us a one liner to describe this review.

"Pleasant learning experience."

What do you like about working at Etech.com?

"I like the ability to get involved in other departments like networking."

Do you have any tips for others interviewing with this company?

"Have a positive attitude and don't be stressed. Have fun."

What don't you like about working at Etech.com?

"No being close to the main office where all the technology is."

What suggestions do you have for management?

"I would suggest more hands on equipment for troubleshooting purposes."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Desktop Support Technician at APEX Systems
in Falls Church, VA

Please give us a one liner to describe this review.

"Great job just to gain experience."

What do you like about working at APEX Systems?

"The one thing I liked about working at Apex was the compensation."

Do you have any tips for others interviewing with this company?

"If you're just looking to get in to gain experience then I would go with Apex."

What don't you like about working at APEX Systems?

"Wile working for Apex I was a subcontractor for Lockheed Martin. The only time I interacted with Apex was when I was filling out my time card. I do not feel like they care about their employees."

What suggestions do you have for management?

"I would suggest that you have more contact with your employees. Even if you don't care how they are doing, acting like you do can go a long way."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Desktop Support Technician at Highmark

What do you like about working at Highmark?

"I thoroughly enjoy helping people. It's a big company so there are a lot of opportunity to help others"

Do you have any tips for others interviewing with this company?

"Make sure your not looking for any type of feedback, positive or negative."

What don't you like about working at Highmark?

"Very little feedback on the work that I've done, good or bad."

What suggestions do you have for management?

"Take the time to learn exactly what your employees do and share feedback once in a while."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 3 / 5
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