394 Desktop Support Technician Reviews
Submit a Review"Fine if you're not a contractor."
"I love being able to help people fix their issues, it's always great seeing how happy someone is once the issue is fixed. The worst part is usually IT is blamed for everything, but we know how to work with end users to resolve everything."
"I loved talking to customer and helping them fix their issues. One problem about Technical support is that it is 24/7, and that can become a problem."
"I like to attend the users and solve the issues every day, that is my work day by day."
"I love being able to fix computer problems and helping users avoid having the problem in the future. working with computers is a passion of mine and sharing information is very rewarding."
"I love the constant challenge of resolving a technical issues. I hate when issues arise that could have been avoided with proper preventative maintenance."
"I love working on computers, but I did not get into it just to do desktop support. I have a background in networking."
"While I live and breathe desktop / laptop support and enjoy hardware, software diagnostics, I have to give this a four star rating; I am missing that one star and that is where a good tech reaches out to programming, or networking.In my case, I choose the Cisco side of things!"
"I love the hard work and hate the slow down. I like to be constantly moving."
"I enjoy the variety of issues that arise being a Support Technician II. My day is always changing from one day to the next. I like helping people and being able to solve their problems quickly and effectively."
"Not enough other knowledgeable employees, other than that, it's a lot of work."
"The pay is very good for a student working, and I feel like I obtained skills that will help me find a job later in life."
Please give us a one liner to describe this review.
"A hospital would be ashamed of this place."
What do you like about working at CompuCom?
"I like working with the mentally challenged. Especially my boss."
Do you have any tips for others interviewing with this company?
"Run away and hide from this place. They interview in a closet."
What don't you like about working at CompuCom?
"That I don't get enough attention like the other queens do. Boo-hoo!"
What suggestions do you have for management?
"Stop lying on your resume and get a degree. And for the program manager, stop sneaking around like a rat at universal."
Update your browser to have a more positive job search experience.
Upgrade My Browser