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542 Customer Service Manager Reviews

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"I have had the pleasure of working to create programs that truly serve the customer. I take great pride and satisfaction knowing my job is to create an unequalled experience in customer service. I love knowing that my efforts have a direct connection to the customer. I truly enjoy knowing that each day I come to work I am able to improve the relationship between the company and the customer. In todays market people demand a high level of professionalism and compassion, I enjoy creating that."
Posted 10 years ago in Detroit, MI
Customer Service Manager at Humanscale
in Englewood, CO

What do you like about working at Humanscale?

"Everything, but mainly the culture of providing excellent customer service, through follow up and follow through. Do whatever it takes to make the customer happy. Also for me personally the challenges everyday is different and challenging."

Do you have any tips for others interviewing with this company?

"To be honest, enthusiastic and answer all questions with a strait and complete answer."

What don't you like about working at Humanscale?

"Nothing really, I love the company, my job and work well with my peers and my subordinates respect and follow me."

What suggestions do you have for management?

"Mainly to lead by example, and be open to suggestions."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Manager at WaMu
in Chatsworth, CA

What do you like about working at WaMu?

"Great management, environment, good policy and procedures implemented, great employees."

Do you have any tips for others interviewing with this company?

"That was a great company to work for, and fun."

What don't you like about working at WaMu?

"The fact that the call center was outsourced and relocated."

What suggestions do you have for management?

"None, I wish we were still working there, was great."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Manager at Orascoptic
in Middleton, WI

What do you like about working at Orascoptic?

"Exciting product that helps medical professionals work more accurately and safely and provides better patient outcomes."

Do you have any tips for others interviewing with this company?

"Explore all aspects and details of the position; inquire about the staffing to work volume ratios.Inquire about work hours if you are interested in working <55 hours/week."

What don't you like about working at Orascoptic?

"Not enough resources: IT support, short staffed and constant overtime for front line staff"

What suggestions do you have for management?

"Hire 1 full-time agent and 1 half-time agent; provide flexible work hours or work at home options in order to enter all orders at peak volumes"

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Customer Service Manager at Gold's Gym
in Greenbelt, MD

Please give us a one liner to describe this review.

"GREAT PLACE TO WORK"

What do you like about working at Gold's Gym?

"I LIKED WORKING HERE BECAUSE IT WAS SO MUCH ENERGY GOING ON ."

Do you have any tips for others interviewing with this company?

"GO IN WITH A POSSITIVE ATTITUDE REMEMBER IT IS A GYM"

What don't you like about working at Gold's Gym?

"I DID NOT LIKE THE SMELLY LOCKER ROOMS NEEDED UPGRADING ."

What suggestions do you have for management?

"GET SOMETHING IN PLACE WERE YOU CAN HELP OVERWEIGHT PEOPLE WHO CANT AFFORD THE GYM !!!"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Manager at Riverside Publishing
in San Francisco, CA

What do you like about working at Riverside Publishing?

"The collaboration amongst all departments and staff members was absolutely outstanding"

Do you have any tips for others interviewing with this company?

"If you need a job in IL this is a very good company to work for."

What don't you like about working at Riverside Publishing?

"I did not have any thing that I did not like about working at the company."

What suggestions do you have for management?

"I wish all the previous managers were still there. However before the move of the support to Itasca, IL."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Manager at Cash Connection
in Detroit, MI

Please give us a one liner to describe this review.

"This has been a true learning experience with minimal growth."

What do you like about working at Cash Connection?

"I enjoy working and helping the public as much as I am able to"

Do you have any tips for others interviewing with this company?

"Remain positive and consider your self as a contributing asset to the company"

What don't you like about working at Cash Connection?

"The location of the paticular store I'm in and the lack of supplies given to this location"

What suggestions do you have for management?

"I have spoken with them on numerous occasions about relocating this store"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 1 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 1 / 5 Way You Work 4 / 5
Customer Service Manager at RCN Corp.

Please give us a one liner to describe this review.

"I created my own environment and team due to the needs of the company"

What do you like about working at RCN Corp.?

"Fast Paced Environment and diveristy of the clients that I have serviced"

Do you have any tips for others interviewing with this company?

"Keep an open mind, and keep the mission statement in your site."

What don't you like about working at RCN Corp.?

"Not committed to company goals and objectives. The requirements change."

What suggestions do you have for management?

"Stay committed and focus on goals and objectives as to not confuse the employees"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Customer Service Manager at Amores Tires & Wheels
in Phoenix, AZ

Please give us a one liner to describe this review.

"My experience there was great,"

What do you like about working at Amores Tires & Wheels?

"I have worked with the company over 10 years and every business I had been transferred to I always amazed myself and others what I'm capable of doing."

What don't you like about working at Amores Tires & Wheels?

"No benefits, and salary wouldn't improve because of the corporations employee funds would not allow it."

What suggestions do you have for management?

"I'd always earned my spot in the past to get it."

Person You Work For 5 / 5 People You Work With 2 / 5 Work Setting 2 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 5 / 5
Company Culture 2 / 5 Way You Work 5 / 5
Customer Service Manager at Pier 1 Imports
in Lodi, CA

Please give us a one liner to describe this review.

"I started as a sales associate and worked my way up as a store manager,"

What do you like about working at Pier 1 Imports?

"We had great customers and the people I worked for and the product sold"

Do you have any tips for others interviewing with this company?

"its really about sales and meeting goals, so talk about your achievements"

What don't you like about working at Pier 1 Imports?

"no more room for advancement, but overall felt it was pretty great"

What suggestions do you have for management?

"none really, I think we all have different way of managing"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Manager at Rural King
in Henderson, KY

Please give us a one liner to describe this review.

"Moderate satisfaction. Acquired management skills"

What do you like about working at Rural King?

"The one main thing I acquired from working at this company were self skills. Became a self starter, self sufficient worker."

Do you have any tips for others interviewing with this company?

"Have self determination and self control to work hard and finish what your start."

What don't you like about working at Rural King?

"The main thing I did not like about working at this company was the in ability for advancement"

What suggestions do you have for management?

"The greatest improvement management could make would be to allow for more advancement opportunities."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Customer Service Manager at St. Vincent's Medical Center
in Cleveland, OH

What do you like about working at St. Vincent's Medical Center?

"The people are great but getting work done with the current staff is going to be impossible."

Do you have any tips for others interviewing with this company?

"There will be plenty of work for you to do."

What don't you like about working at St. Vincent's Medical Center?

"There are way too many projects with the wrong people in charge in my department."

What suggestions do you have for management?

"I would try to stand behind my workers. Also, I would strive to not become two-faced."

Person You Work For 2 / 5 People You Work With 2 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 1 / 5
Customer Service Manager at Fujitsu
in Greenwood, SC

What do you like about working at Fujitsu?

"It was a start-up situation. I had to opportunity to work with a team to startup 4 factory and visit 18 countries."

Do you have any tips for others interviewing with this company?

"Japanese companies are clearly matrix management companies you must understand that everything is everyones business."

What don't you like about working at Fujitsu?

"Growth in my area, the director would always be Japanese."

What suggestions do you have for management?

"Create levels of management to allow continuous growth within the company."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Customer Service Manager at DirectBuy
in Tinley Park, IL

What do you like about working at DirectBuy?

"The service I give to members -DirectBuy; and to employees."

Do you have any tips for others interviewing with this company?

"Be yourself and don't be afraid to talk to people."

What don't you like about working at DirectBuy?

"Hours, its retail and I work 7 days a week."

What suggestions do you have for management?

"Learn every aspect of the jobs your employees do daily."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Customer Service Manager at DOMO Sports Grass
in Tucker, GA

Please give us a one liner to describe this review.

"It was a good experience in that I was able to learn a new field."

What do you like about working at DOMO Sports Grass?

"It was sports related and a since of accomplishment of seeing my efforts installed."

Do you have any tips for others interviewing with this company?

"Make sure you fully negotiate compensation and benefits in advance. if you don't need health insurance or aren't interested in mobility then you'll be fine."

What don't you like about working at DOMO Sports Grass?

"No benefits, no mobility, no vacation, no stability, not all of my work was compensated."

What suggestions do you have for management?

"None....I wish them well in their future efforts. I guess I would suggest the if the are serious about being in the US market they need to commit to it fully."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 4 / 5
Customer Service Manager at STILLEN
in Costa Mesa, CA

What do you like about working at STILLEN?

"The products and the line of work were fun and fast paced."

Do you have any tips for others interviewing with this company?

"Be prepared to deal with unrealistic company policies that result in hostile customers. Also be prepared to never receive a pay raise, merit increase, or any future growth."

What don't you like about working at STILLEN?

"There was no room for advancement nor did anyone receive merit increases."

What suggestions do you have for management?

"Management (the owner) should spend more money on the facility and on the employees."

Person You Work For 3 / 5 People You Work With 4 / 5 Work Setting 2 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 3 / 5
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