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115 Customer Care Representative Reviews

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Customer Care Representative at Sodexo

What do you like about working at Sodexo?

"it was just convient"

What don't you like about working at Sodexo?

"it was to political"

What suggestions do you have for management?

"they have to be open to other ethnithcy"

Customer Care Representative at NYC Administration for Children's Services
in Portland, OR

Please give us a one liner to describe this review.

"I love the people I trained with."

What do you like about working at NYC Administration for Children's Services?

"the people and busy atmosphere"

What don't you like about working at NYC Administration for Children's Services?

"Not enough of corrections on the performance reports during training time."

Customer Care Representative at Encompass Teleservices
in Beaverton, OR

Please give us a one liner to describe this review.

"Site Closed with no warning"

What do you like about working at Encompass Teleservices?

"I liked the people."

What don't you like about working at Encompass Teleservices?

"I did not like the pay."

Customer Care Representative at Sitel
in Corning, NY

Please give us a one liner to describe this review.

"It is a good place to learn how a company is NOT supposed to be ran."

What do you like about working at Sitel?

"The interactions with customers."

Do you have any tips for others interviewing with this company?

"Don't take it too seriously, it's not somewhere you'll want to stay."

What don't you like about working at Sitel?

"The co-workers, management, corporate figures disregard of policies/procedures."

What suggestions do you have for management?

"To be more consistent between each other, offer actual appreciation, challenges, and rewards/recognition to outstanding employees."

Customer Care Representative at Interactive Response Technologies
in Fort Lauderdale, FL

Please give us a one liner to describe this review.

"IRT = revolving door of employment"

What do you like about working at Interactive Response Technologies?

"Being a customer care representative!!"

What don't you like about working at Interactive Response Technologies?

"Being told to leave my job for no reason at all."

What suggestions do you have for management?

"Don't lay your good employees off like that!!"

Customer Care Representative at Wellpoint
in Savannah, GA

Please give us a one liner to describe this review.

"Great job, if you want to work in Healthcare."

What do you like about working at Wellpoint?

"The hours."

Do you have any tips for others interviewing with this company?

"Be honest."

What don't you like about working at Wellpoint?

"The monotony."

What suggestions do you have for management?

"If the workers have talent move them."

Customer Care Representative at eHarmony.com
in Pasadena, CA

What do you like about working at eHarmony.com?

"was a fun place to work."

What don't you like about working at eHarmony.com?

"When customers call in for help, but refused to accept your assistance."

What suggestions do you have for management?

"The business should operate between five days a week instead of seven."

Customer Care Representative at T-Mobile

Please give us a one liner to describe this review.

"NOT OPEN TO PERSONAL LIFE"

What do you like about working at T-Mobile?

"INTERACTING WITH CUSTOMERS"

Do you have any tips for others interviewing with this company?

"NO WHAT YOU ARE GETTING INTO"

What don't you like about working at T-Mobile?

"NO POSITIVE FEEDBACK"

What suggestions do you have for management?

"GIVE POSITIVE AND NEGATIVE FEEDBACK"

Customer Care Representative at Allergan
in Santa Barbara, CA

Please give us a one liner to describe this review.

"It was a good experience, that I'll never need again. :)"

What do you like about working at Allergan?

"Not much."

Do you have any tips for others interviewing with this company?

"Yes, if you're looking to develop thick skin and solid work ethic with no rewards or acknowledgment, then this is the place for you. (Unless of course, the new regime didn't adopt the previous style of management)."

What don't you like about working at Allergan?

"Almost everything. It was tedious, unorganized, violent customers due to company mistakes."

What suggestions do you have for management?

"I hear that they have replaced almost all management since I have left in 2002."

Customer Care Representative at CVS

Please give us a one liner to describe this review.

"Good learning experience."

What do you like about working at CVS?

"Helping customers obtain their meds by going the extra mile and being appreciated."

What don't you like about working at CVS?

"The inability to move up upset me."

Customer Care Representative at AT&T

Please give us a one liner to describe this review.

"Very, very good."

What do you like about working at AT&T?

"Work independence, management, team efforts."

What suggestions do you have for management?

"Efforts to grade work performed a bit over the top."

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