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78 Call Center Representative Reviews

Call Center Representatives give their job an average rating of 3.8 out of 5.0. The Call Center Representatives happiest with their jobs are employed by DialAmerica with an average rating of 0.0 while the Call Center Representatives least happy with their jobs work for Wellpoint with an average rating of 1.1.

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Call Center Representative at Englewood Hospital and Medical Center
in Englewood, NJ

"I love helping people, I enjoy talking to patients and recommending new imaging technology they might not be aware of. For example, we offer Tomosynthesis MGs that not all patients are familiar with."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Call Center Representative at USAlliance FCU
in Rye, NY

"Not very rewarding. Long hours, non stop (no downtime)."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Call Center Representative at West Corp.
in Huntsville, AL

"Loved talking to customerd and trying to resolve issues. I hated the fact that I had to raise my hand to use the bathroom. I was also timed to make sure I was only gone a certain length of time. I understand the need to make sure productivity is high but I felt like I was in middle school."

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 1 / 5
Support You Get 3 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Call Center Representative at AIG
in Milwaukee, WI

"The only thing I disliked about the call center is I didn't get the chance to see some of my satisfied customers after I helped them with a problem. I love problem solving and helping my team accomplish the goals of the business."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Call Center Representative at Western Dental Centers
in Santa Ana, CA

What do you like about working at Western Dental Centers?

"Helping people that are in need and the great atmosphere"

Do you have any tips for others interviewing with this company?

"The is a great place for a young person to start out but not to stay forever."

What don't you like about working at Western Dental Centers?

"The supervisors mismanagement and the lack of action to fix internal structure issues"

What suggestions do you have for management?

"I had given my advise. They said they would get back to me about it. Two months later they began to use it and they said they came up with the idea."

Person You Work For 1 / 5 People You Work With 5 / 5 Work Setting 2 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Call Center Representative at Volkswagen
in Auburn Hills, MI

Please give us a one liner to describe this review.

"Knowledgeable, Fun, team oriented"

What do you like about working at Volkswagen?

"I liked the people the most. Down to earth fun group with combined expertise and knowledge to address issues consistantly. HDI certified"

Do you have any tips for others interviewing with this company?

"Be yourself, dress to impress. The people working here are just as human as you. I just wish I could say that about all the Auto Industry companies but the fact is GM/Chrystler don't even come close. If you get your foot in the door. You will feel like part of the family and not paycheck #53454."

What don't you like about working at Volkswagen?

"My contract ending. I really enjoyed working for this company."

What suggestions do you have for management?

"Management needs to show they care more about their exmployees which will translate into a more efficient workforce on the IT helpdesk. They did not do this enough in my opinion."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Call Center Representative at United States Forest Service
in Albuquerque, NM

What do you like about working at United States Forest Service?

"flexibility and openness of people to teach others. at work"

Do you have any tips for others interviewing with this company?

"be yourself and stay calm and give honest answers ."

What don't you like about working at United States Forest Service?

"some of the people and how strict and abrasive they can be"

What suggestions do you have for management?

"take more criticism and ideas so you can better get ideas of what the employees need/want"

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Call Center Representative at Verisk Analytics
in Richmond, VA

What do you like about working at Verisk Analytics?

"The great environment, the people I worked with were great"

Do you have any tips for others interviewing with this company?

"Learn from your co workers they have a lot of experience."

What don't you like about working at Verisk Analytics?

"The lack of opportunity to learn new skills or development."

What suggestions do you have for management?

"Provide better opportunity for employees there is a lot of talent in my co-worker and they don't have opportunities."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Call Center Representative at Newsmax Media
in Boca Raton, FL

What do you like about working at Newsmax Media?

"All the employees in my deparment get along with each other."

Do you have any tips for others interviewing with this company?

"I don't have any tips. The candidates have to be themselves."

What don't you like about working at Newsmax Media?

"Contrarary to what I thought when I accepted the postion, there is no room for advancement."

What suggestions do you have for management?

"To make make room for advancement for those who excel at their current position."

Person You Work For 4 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Call Center Representative at Wellpoint
in Newbury Park, CA

What do you like about working at Wellpoint?

"I like the fact that I was working Monday through Friday."

What don't you like about working at Wellpoint?

"I don't like working in the healthcare industry and dealing with the politics."

What suggestions do you have for management?

"I would suggest that management should thoroughly train the employees and teach them how to treat customers with respect."

Person You Work For 2 / 5 People You Work With 1 / 5 Work Setting 1 / 5
Support You Get 1 / 5 Rewards You Receive 1 / 5 Growth Opportunities 1 / 5
Company Culture 1 / 5 Way You Work 1 / 5
Call Center Representative at Airwave Networks
in Statesboro, GA

Please give us a one liner to describe this review.

"Very rewarding and great experience with company"

What do you like about working at Airwave Networks?

"The friendlyness of the staff and that everyone is approachable.Very easy to communicate with others"

Do you have any tips for others interviewing with this company?

"Be honest and be yourself, and be willing to work in a team environment"

What don't you like about working at Airwave Networks?

"Wish call center was more advances that we could require residents to install Logmein or another program that could allow us to see their compuer"

What suggestions do you have for management?

"Always be willing to work with students and be aware they have other responsibilities"

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Call Center Representative at Saudi Arabian Airlines
in Charlotte, NC

What do you like about working at Saudi Arabian Airlines?

"I was very comfortable with my working place and good staff"

Do you have any tips for others interviewing with this company?

"if anyone qualify for the postion he will get the chance to work"

What don't you like about working at Saudi Arabian Airlines?

"I don't like the daily routine there is no new thing to learn"

What suggestions do you have for management?

"Try to make the work more flexible and easy for all staff"

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Call Center Representative at Potpourri Group
in Whitinsville, MA

What do you like about working at Potpourri Group?

"location, hrs, job itself, set up, discount, perks, management, system."

What don't you like about working at Potpourri Group?

"pay, not able to make some decisions without supervisors that are make sence."

What suggestions do you have for management?

"better traning on how to work with customers, better knowledge to answer questions and solve problems."

Person You Work For 4 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 4 / 5
Call Center Representative at Map Communications
in Chesapeake, VA

Please give us a one liner to describe this review.

"Excellent company to work for"

What do you like about working at Map Communications?

"Management is great - those of us doing our jobs are rewarded with bonuses and pay incentives. They don't let non-performers stay very long so everyone that stays are good workers."

Do you have any tips for others interviewing with this company?

"Be sincere - Players get thrown out pretty quickly so if you are a slacker you probably want to go work somewhere else."

What don't you like about working at Map Communications?

"The only thing I don't like is I have to work a day every weekend. But I have a day off during the week which works out well too."

What suggestions do you have for management?

"Keep doing what you are doing - we are happy."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Call Center Representative at FEMA

Please give us a one liner to describe this review.

"Answered calls from Katrina disaster victims"

What do you like about working at FEMA?

"The requirements were very clear cut and each person's responsibilities were obvious."

Do you have any tips for others interviewing with this company?

"Know what is expected of you and try to help every phone caller you get."

What don't you like about working at FEMA?

"How just about everyone did the same thing, it is was a temporary job."

What suggestions do you have for management?

"Look for people that were making a difference and reward them."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
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