Call Center Representatives at West Corp. give their company a 1.5 out of 5.0, while the average rating for West Corp. is 3.4, making them 78% less happy than every other employee at West Corp. and 85% less happy than every other Call Center Representative on CareerBliss - the happiest Call Center Representatives work for Sykes.
"This place was horrible. Paycheck was regularly wrong, absent etc. There was no person to report that to. Payroll was in another state. The computer controlled hiring and firing etc. For example, one of the OJT supervisors had emergency surgery. She was terminated by the computer after 3 days absence. After I filled out my 2 weeks notice, I sent it through the mail (also ridiculous) and for a month after I left I got automated calls reminding me to come to work."
Update your browser to have a more positive job search experience.
Upgrade My Browser