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Industry: Credit Intermediation Activities · HQ: New York, NY · https://www.americanexpress.com

Working at American Express in Greensboro, NC: 6 Employee Job Reviews by Real Employee working in Greensboro, NC Area

Browse American Express Reviews by Job Title →

On average, employees in Greensboro, NC at American Express give their company a 2.1 rating out of 5.0 based on 6, whereas overall Average Rating of American Express is 4.1 out of 5.0 based on 685 American Express Review Ratings. The happiest American Express employees in Greensboro, NC are Customer Care Professionals submitting an average rating of 4.4 and Customer Service Managers with a rating of 4.2.

36%
46%
15%
3%
1%
4.1
Average Rating
(based on 468 American Express Review Ratings)

Ratings by Category

Company Culture
4.1
Growth Opportunities
3.7
People You Work With
4.4
Person You Work For
4.2
Rewards You Receive
4.0
Support You Get
4.1
Way You Work
4.2
Work Setting
4.2
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Subject Matter Expert
"I've worked with American Express since September 2009. The atmosphere is great, the people are great, I think growth opportunities could be better. Amex has a great reputation in the credit card industry and it's well deserved."
Posted 10 years ago in Plantation, FL

Working at American Express in Greensboro, NC: 6 Employee Reviews

Customer Care Professional
in Greensboro, NC

What do you like about working at American Express?

"Learning something new every day. You have the ability to make someone's day, help someone start their business, or make it grow.You are always in the position to help!"

Do you have any tips for others interviewing with this company?

"Do your research on the company, be confident in your answers, show and demonstrate the will to win in your interview time!! Positive attitude."

What don't you like about working at American Express?

"I hate that they shut down. This company was great. They encouraged their employees to do their best and also made sure we had all the tools we needed to do our jobs."

What suggestions do you have for management?

"Always continue to support and encourage your peers to do their best, and continue to reward and recognize them in outstanding performances."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 5 / 5 Rewards You Receive 5 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 4 / 5
Customer Service Manager
in Greensboro, NC
Person You Work For 4.4 / 5 People You Work With 4.5 / 5 Work Setting 5 / 5
Support You Get 4.8 / 5 Rewards You Receive 5 / 5 Growth Opportunities 5 / 5
Company Culture 4.3 / 5 Way You Work 3.5 / 5

Company-Industry Rating Comparison

4.1
American Express (685)
4.6 Highest Rated in this Industry is Home Finance of America (17)
2.2 Lowest Rated in this Industry is Cottonwood Financial (5)
3.8 Average of All Companies in this Industry (13,617)
Engineer
in Greensboro, NC
Person You Work For 3.9 / 5 People You Work With 4.9 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3.1 / 5 Growth Opportunities 2.1 / 5
Company Culture 2 / 5 Way You Work 3 / 5
Customer Service Representative
in Greensboro, NC

"This is a former employer that I worked at over 10 years ago."

What do you like about working at American Express?

"Sales, commissions, flexible, adequate training."

What don't you like about working at American Express?

"Salary."

Technical Writer
in Greensboro, NC

"Flexible work hours, good physical environment."

What do you like about working at American Express?

"Allowed me to use my skills and to develop other skills while working on a good project."

Do you have any tips for others interviewing with this company?

"Dress for success and be positive."

What don't you like about working at American Express?

"Contract was too short."

What suggestions do you have for management?

"Keep the hardware online... had lots of downtime due to hardware outage or shortage."

Computer Desktop Technician
in Greensboro, NC

What do you like about working at American Express?

"Pace of life."

What don't you like about working at American Express?

"No security."

What suggestions do you have for management?

"Hire employees full time."

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