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AAA Employee Job Reviews in the United States

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29%
40%
25%
6%
1%
3.8
Average Rating
(based on 154 AAA Review Ratings)

Ratings by Category

Company Culture
3.7
Growth Opportunities
3.5
People You Work With
4.3
Person You Work For
4.0
Rewards You Receive
3.6
Support You Get
3.8
Way You Work
4.0
Work Setting
3.9
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"I really enjoy working at AAA Carolinas. They care about their employees and customers."
Posted 10 years ago in Columbia, SC
Senior Operations Supervisor

What do you like about working at AAA?

"I like the professional environment and customer-centric organization."

What don't you like about working at AAA?

"They are slow to respond to change in the market."

What suggestions do you have for management?

"Drive improvements in technology, leverage customer engagement across multiple products, and use outsourcing support when possible."

Office Supervisor

"AAA has made some changes over the last 10 years, but not to the best interest of their employees or members."

What do you like about working at AAA?

"I liked working with the customers and fellow staff members."

What don't you like about working at AAA?

"Some of the business decisions were questionable."

What suggestions do you have for management?

"Don't make changes that were made years before and did not work then, as they won't work a second time."

Lead Software Developer

What do you like about working at AAA?

"I like the people I work with. They make it tolerable."

What don't you like about working at AAA?

"I dislike management and their long-term decision making."

What suggestions do you have for management?

"Listen to people in the field who have successful projects producing profit."

Senior Project Manager

"Great company to work for."

What do you like about working at AAA?

"It's a great place."

Managing Director of Enterprise Services

"AAA Mid-Atlantic is a very good employer which, like other businesses, has to deal with the economic situation."

What do you like about working at AAA?

"The organization has dynamic leadership, which fosters an attitude of focus on the needs of both the customer and the associates."

Do you have any tips for others interviewing with this company?

"Assure the interviewers that you are customer-centric."

What don't you like about working at AAA?

"It ended!"

Agent

What do you like about working at AAA?

"It was enjoyable. I loved working with clients and helping them protect their assets. I worked with a wonderful team and sales force."

Do you have any tips for others interviewing with this company?

"Have a very positive attitude."

What don't you like about working at AAA?

"I really cannot complain."

What suggestions do you have for management?

"Always seek to improve."

QA Analyst

What do you like about working at AAA?

"I liked being able to help customers."

Do you have any tips for others interviewing with this company?

"Will you be relocating in the future"

What don't you like about working at AAA?

"They relocated to another state where those agents know nothing."

What suggestions do you have for management?

"Listen to your front line agents (call takers)."

Director

"Nice place to work, but not a great career builder."

What do you like about working at AAA?

"I like the location and work-life balance."

Do you have any tips for others interviewing with this company?

"There is always a structured interview, with a list of questions and situational experience."

What don't you like about working at AAA?

"I dislike the career advancement and glass ceiling."

What suggestions do you have for management?

"I would suggest more career advancement for women."

Underwriter

"Learning to appreciate."

What do you like about working at AAA?

"I enjoyed the family-oriented atmosphere."

What don't you like about working at AAA?

"I disliked the pay scale for particular positions."

What suggestions do you have for management?

"I would suggest that they show more appreciation for the hard work that each individual contributes to a department's productive functionality."

Technical Writer

"The people I worked with were very knowledgeable, helpful, and friendly."

What do you like about working at AAA?

"I liked the exposure to how AAA tracked its policies and claims. I have had AAA insurance for over 25 years."

What don't you like about working at AAA?

"I disliked the long commute."

Manager

What do you like about working at AAA?

"They are a good organization that puts employees and customers first."

Do you have any tips for others interviewing with this company?

"This is a good company that cares about their employees."

What don't you like about working at AAA?

"Opportunity for advancement is limited unless you move to the CA location."

What suggestions do you have for management?

"Remain supportive."

Inside Sales Representative

"Call center madness!"

What do you like about working at AAA?

"The cafeteria is great."

What don't you like about working at AAA?

"I dislike the call center assembly line. There is no time to work with customers."

What suggestions do you have for management?

"Quit being so obsessed with the numbers and let your people sell!"

Insurance Agent

What do you like about working at AAA?

"I like persistence."

Do you have any tips for others interviewing with this company?

"Keep trying."

What don't you like about working at AAA?

"Senior management is not trained well."

What suggestions do you have for management?

"Train more."

Sales Representative

"I was laid off after seven years of employment."

What do you like about working at AAA?

"The pay was great!"

Do you have any tips for others interviewing with this company?

"Be patient."

What don't you like about working at AAA?

"There is not much room for change."

What suggestions do you have for management?

"Listen to your sales agents more."

Administrative Assistant

"It will help others to be honest"

What do you like about working at AAA?

"I enjoyed working for CSAA/AAA because I learn problem-solving, and working to do excellent work."

Do you have any tips for others interviewing with this company?

"Always speak what you feel and be honest. If you don't know what they are talking about, speak up."

What don't you like about working at AAA?

"There wasn't enough communication."

What suggestions do you have for management?

"Be more honest in communication with other workers."

AAA Reviews FAQs

Is AAA a good company to work for?

AAA has an overall rating of 3.8 Average Rating out of 5, based on over 154 AAA Review Ratings left anonymously by AAA employees, which is 3% lower than the average rating for all companies on CareerBliss. 93% of employees would recommend working at AAA.

Does AAA pay their employees well?

AAA employees earn $41,000 annually on average, or $20 per hour, which is 38% lower than the national salary average of $66,000 per year. 60 AAA employees have shared their salaries on CareerBliss. Find AAA Salaries by Job Title.

How satisfied are employees working at AAA?

93% of employees would recommend working at AAA with the overall rating of 3.8 out of 5. Employees also rated AAA 3.7 out of 5 for Company Culture, 3.6 for Rewards You Receive, 3.5 for Growth Opportunities and 3.8 for support you get.

What is the highest paying job at AAA?

According to our data, the highest paying job at AAA is a CIO at $335,000 annually. Browse AAA Salaries by Job Profile.

What is the lowest paying job at AAA?

According to our data, the lowest paying job at AAA is a Imaging Assistant at $16,000 annually. Browse AAA Salaries by Job Profile.

What are the pros and cons of working at AAA?

According to reviews on CareerBliss, employees commonly rated the pros of working at AAA to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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