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Industry: Travel Reservation Services · HQ: Heathrow, FL · https://www.aaa.com

Working at AAA in West Hartford, CT: 2 Employee Job Reviews by Real Employee working in West Hartford, CT Area

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On average, employees in West Hartford, CT at AAA give their company a 1.1 rating out of 5.0 based on 2, whereas overall Average Rating of AAA is 3.8 out of 5.0 based on 238 AAA Review Ratings. The happiest AAA employees in West Hartford, CT are Fleet Agents submitting an average rating of 2.1 and Direct Response Agents with a rating of 0.0.

29%
40%
25%
6%
1%
3.8
Average Rating
(based on 154 AAA Review Ratings)

Ratings by Category

Company Culture
3.7
Growth Opportunities
3.5
People You Work With
4.3
Person You Work For
4.0
Rewards You Receive
3.6
Support You Get
3.8
Way You Work
4.0
Work Setting
3.9
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Anonymous Employee
"I worked for AAA staffing in 2013; it was a great place to be located at. The desk clerks were very adamant about getting work past to me in a decent time to make to the job site easy and on time. They where also friendly in doing so. Everyday I looked forward to going to work; to use my tools; so that I could use them the proper way."
Posted 10 years ago in Atlanta, GA

Working at AAA in West Hartford, CT: 2 Employee Reviews

Fleet Agent
in West Hartford, CT

"When I started it was a decent place to work. There was the standard amount of corporate nonsense (incompetence, silly policies, etc) but it wasn't overwhelming. By the time I left, not even two years later it had turned a simple job of roadside assistance into a sales job. The main focus of AAA now in this area is selling you a battery regardless of if you actually need one or not. This is also a company where when you give your two weeks...they fire you. That really says it all right there."

Person You Work For 1 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 3 / 5 Growth Opportunities 1 / 5
Company Culture 2 / 5 Way You Work 1 / 5
Direct Response Agent
in West Hartford, CT

"I worked with good people and management. Overall, it was a good company."

What do you like about working at AAA?

"I liked my immediate supervisor and my coworkers."

What don't you like about working at AAA?

"I did not like the half hour lunch breaks."

What suggestions do you have for management?

"Try to implement a more macro style of management than the annoying micro style."

Company-Industry Rating Comparison

3.8
AAA (238)
4.5 Highest Rated in this Industry is City of Oakland, CA (7)
2.4 Lowest Rated in this Industry is Tickets.com (8)
3.8 Average of All Companies in this Industry (1,326)

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