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YMCA Employee Job Reviews in the United States

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21%
54%
19%
6%
1%
3.9
Average Rating
(based on 155 YMCA Review Ratings)

Ratings by Category

Company Culture
3.9
Growth Opportunities
3.1
People You Work With
4.4
Person You Work For
4.2
Rewards You Receive
3.3
Support You Get
3.7
Way You Work
4.2
Work Setting
4.0
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"The YMCA of Metropolitan Detroit is a cause-driven not for profit organization which bases its services based on the community needs. The YMCA focuses on youth development, healthy living and social responsibility to the community it serves. It is great to be a part of this cause and know that the organization you work for is making continuous positive changes to the community. This not only motivates you as an employee but also strengthens everyone in the community."
Posted 10 years ago in Detroit, MI
Customer Service Representative

"A very good experience."

What do you like about working at YMCA?

"The members. I work to make their Y experience the best it can be."

Do you have any tips for others interviewing with this company?

"You are Front Desk Customer Service, so be friendly and kind to all."

What don't you like about working at YMCA?

"The pay is $8.25 per hour and I work hard."

What suggestions do you have for management?

"Better training for new staff, it would make the members happier."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Teacher

What do you like about working at YMCA?

"Salary was the best part of the job I had."

Do you have any tips for others interviewing with this company?

"Don't because you will have the same bad experience with them."

What don't you like about working at YMCA?

"Everything about the job because I was laid off from it."

What suggestions do you have for management?

"Quit because they really had no idea about what they were doing."

Person You Work For 2 / 5 People You Work With 2 / 5 Work Setting 2 / 5
Support You Get 2 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 2 / 5 Way You Work 2 / 5
Supervisor

"Great experience aiding others with their physical workouts."

What do you like about working at YMCA?

"I liked the people I worked with as well as the devoted people I would help out every day."

Do you have any tips for others interviewing with this company?

"If hired, be very outgoing and talkative to all the members."

What don't you like about working at YMCA?

"The younger kids in the weight room were too much of a hassle and dangerous."

What suggestions do you have for management?

"I would suggest better marketing for the YMCA in the surrounding areas."

Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Program Manager
Person You Work For 4 / 5 People You Work With 5 / 5 Work Setting 4 / 5
Support You Get 5 / 5 Rewards You Receive 3 / 5 Growth Opportunities 4 / 5
Company Culture 4 / 5 Way You Work 5 / 5
Communications Coordinator

What do you like about working at YMCA?

"Outstanding organization to work with. People are friendly, willing to help and volunteer. Very pleasant place to work."

Do you have any tips for others interviewing with this company?

"This is a great place to work. Hours were flexible and everyone was helpful in trying to accommodate everyone's schedule."

What don't you like about working at YMCA?

"Flexible schedule. Friendly members and co-workers. Ability to play a part in making the community it serves better."

What suggestions do you have for management?

"Unfortunately it is a non-profit organization and wages are low."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Lifeguard

What do you like about working at YMCA?

"Meeting new people, not doing much work, and free membership."

Do you have any tips for others interviewing with this company?

"Work in more than one department if you desire more income."

What don't you like about working at YMCA?

"Having to deal with incompetent members, and don't get paid well."

What suggestions do you have for management?

"Create actual rules that people need to follow and make work more fun."

Person You Work For 2 / 5 People You Work With 3 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Executive Director

What do you like about working at YMCA?

"I like helping children and people to make their lives better."

Do you have any tips for others interviewing with this company?

"Be willing to work hard and you must be organized in order to survive the many tasks and interruptions."

What don't you like about working at YMCA?

"Too many demands with too few resources, and unclear goals and expectations."

What suggestions do you have for management?

"I would run the operation as a management team to work together to accomplish tasks."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 2 / 5 Way You Work 4 / 5
Site Director

"The position enhanced my number crunching skills."

What do you like about working at YMCA?

"I loved the freedom of being able to self manage."

Do you have any tips for others interviewing with this company?

"Again, know the business/company for which you are interviewing and show them why you deserve that position."

What don't you like about working at YMCA?

"We didn't receive much support or understanding from the executive level. To be honest, I am not sure if this was a will or a skill issue."

What suggestions do you have for management?

"Try to understand what your employees need and do everything in your power to help them succeed."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 3 / 5 Rewards You Receive 2 / 5 Growth Opportunities 2 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Counselor

What do you like about working at YMCA?

"I most enjoy the people and the environment in which I work."

Do you have any tips for others interviewing with this company?

"Definitely go in prepared to be high-energy at all times."

What don't you like about working at YMCA?

"There aren't many opportunities to earn extra hours or work overtime for more pay."

What suggestions do you have for management?

"Be more aware of the reality of the day-to-day job."

Person You Work For 3 / 5 People You Work With 3 / 5 Work Setting 3 / 5
Support You Get 2 / 5 Rewards You Receive 1 / 5 Growth Opportunities 3 / 5
Company Culture 3 / 5 Way You Work 3 / 5
Payroll Clerk

"I was happy working at the YMCA for the most part."

What do you like about working at YMCA?

"It was a 'family' atmosphere and for the most part everyone got along well."

Do you have any tips for others interviewing with this company?

"Make sure you are willing to work for a low salary since it is a non-profit organization."

What don't you like about working at YMCA?

"Guidelines and rules were not followed by all staff members."

What suggestions do you have for management?

"Look closely at what the directors are doing because they needed to be more consistent."

Person You Work For 5 / 5 People You Work With 3 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 3 / 5 Growth Opportunities 2 / 5
Company Culture 3 / 5 Way You Work 5 / 5
Camp Counselor

"A fun place to work for a first job."

What do you like about working at YMCA?

"The experience I learned working with different kids really showed that I could work with different levels of intelligence and people completely different from me."

Do you have any tips for others interviewing with this company?

"Like children and be ready to play lots of games, and show that you are a caring person and show how you can relate to the four qualities of their company."

What don't you like about working at YMCA?

"There was nothing I didn't like because it was a growing experience that truly helped me grow as a person."

What suggestions do you have for management?

"None, they told the counselors what activities you could do and gave us a boundaries and let us do what we wanted with the kids, it was fun."

Person You Work For 3 / 5 People You Work With 5 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Director of Facilities

What do you like about working at YMCA?

"The Y is an organization that helps the community and opens its doors to all, regardless of their ability to pay."

Do you have any tips for others interviewing with this company?

"The benefits are really good, and they pay 8% towards your retirement."

What don't you like about working at YMCA?

"It would really help if the financial situation gets better."

What suggestions do you have for management?

"To make sure that the words get out about the work the YMCA does."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 4 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 4 / 5 Way You Work 4 / 5
Campaign Consultant

What do you like about working at YMCA?

"The CEO has his own approach to fundraising that I found inspiring and informative."

Do you have any tips for others interviewing with this company?

"Demonstrate that you are dedicated to the Y and all it stands for. Do anything it takes."

What don't you like about working at YMCA?

"Little support or assistance, meager fundraising data, isolated office, difficult board members with little enthusiasm for fundraising."

What suggestions do you have for management?

"Run a conventional capital campaign; recruit new board members, more board member training in fundraising."

Person You Work For 5 / 5 People You Work With 5 / 5 Work Setting 3 / 5
Support You Get 3 / 5 Rewards You Receive 4 / 5 Growth Opportunities 1 / 5
Company Culture 5 / 5 Way You Work 5 / 5
Membership Director

What do you like about working at YMCA?

"Leadership development training, member services training, collaborative culture, history, people."

Do you have any tips for others interviewing with this company?

"Get your foot in the door with a part time job and you will have a better chance of working your way up into a professional role. But stick with it - it could take years for a promotion to open up, and you might have to relocate to another branch (took me 4 years and I moved 250 miles away from home). Have a somewhat outgoing personality, and make connections with customers/members."

What don't you like about working at YMCA?

"The overall organization is great, but each individual branch is different. My branch in particular isn't the greatest place to work at, especially being led by someone like our current exec. I believe a branch's culture starts from the top and trickles down, and ever since he came to our branch the culture has gone through a downward spiral."

What suggestions do you have for management?

"More investment in employees (training, guidance), respect, no favoritism or double-standards."

Person You Work For 2 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 2 / 5 Rewards You Receive 4 / 5 Growth Opportunities 4 / 5
Company Culture 5 / 5 Way You Work 2 / 5
Building Supervisor

"Positive experience, friendly atmosphere."

What do you like about working at YMCA?

"The cohesion and friendship of the employees, the counsel of bosses, the free flow of ideas, the effort put into program management."

Do you have any tips for others interviewing with this company?

"Agree with everything they say, then do your own thing. You'll be rewarded for your free thinking."

What don't you like about working at YMCA?

"Schedules, short staff, lack of chain of command management, youth of employees."

What suggestions do you have for management?

"Desperation (from being short staffed) for employees is what is leading to your short turnover time and overall workplace quality."

Person You Work For 5 / 5 People You Work With 4 / 5 Work Setting 5 / 5
Support You Get 4 / 5 Rewards You Receive 4 / 5 Growth Opportunities 3 / 5
Company Culture 5 / 5 Way You Work 5 / 5

YMCA Reviews FAQs

Is YMCA a good company to work for?

YMCA has an overall rating of 3.9 Average Rating out of 5, based on over 155 YMCA Review Ratings left anonymously by YMCA employees, which is equal to the average rating for all companies on CareerBliss. 94% of employees would recommend working at YMCA.

Does YMCA pay their employees well?

YMCA employees earn $30,000 annually on average, or $14 per hour, which is 55% lower than the national salary average of $66,000 per year. 50 YMCA employees have shared their salaries on CareerBliss. Find YMCA Salaries by Job Title.

How satisfied are employees working at YMCA?

94% of employees would recommend working at YMCA with the overall rating of 3.9 out of 5. Employees also rated YMCA 3.9 out of 5 for Company Culture, 3.3 for Rewards You Receive, 3.1 for Growth Opportunities and 3.7 for support you get.

What is the highest paying job at YMCA?

According to our data, the highest paying job at YMCA is a Interim CEO at $146,000 annually. Browse YMCA Salaries by Job Profile.

What is the lowest paying job at YMCA?

According to our data, the lowest paying job at YMCA is a Child Care Attendant at $10,000 annually. Browse YMCA Salaries by Job Profile.

What are the pros and cons of working at YMCA?

According to reviews on CareerBliss, employees commonly rated the pros of working at YMCA to be Company Culture, Growth Opportunities, People You Work With and Person You Work For, and no cons.

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